Ed, we are seeing that the coupon code you where trying to using was for a specific item which you where not purchasing. Our customer service team was instructed to apply a discount code to your order that will work. Also the items you were purchasing were not items that fall under our free shipping items. We do offer 100's of items that qualify for free shipping and maybe you where seeing one of them on Google. We apologize for any confusion Google might have created for you. Thank you for your business and support.
Hello,
Thank you for your review, I do apologize you believe the freight is expensive. I did look at your order to see if an adjustment could be made as sometimes it is possible because freight prices depend on a lot of factors including the weight, dimensions and destination of the packages. Unfortunately because of the weight and amount of boxes you ordered the freight is actually much more than we are charging. If the packages were shipping to a business we would also be able to check pricing using a truck. Delivery to a residence with a truck requires a lift gate and a phone call which really increase the cost of using a truck. If you have any other questions please reach out.
Thank you,
Unoclean Customer Service