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健康与医疗

WebEyeCare

60 条评价

4.260 条评价
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关于 WebEyeCare

数据更新
网站
www.webeyecare.com
分类
健康与医疗
所在地
United States · Bristol
状态
待认证
近 12 个月
60 条评价
差评回复率
91%(10/11 条)
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WebEyeCare靠谱吗?

WebEyeCare(www.webeyecare.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 60 条用户评价,属于健康与医疗分类,口碑良好。82% 的评价为 4 星及以上,17% 为 1 星;商家回复了 91% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
Jeannie Tackman · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

轻松订购!

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Sarah Russell · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

以实惠的价格快速交货

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GUADALUPE · 写过 2 条评价 · 体验于 2026-07-13 ·

非常不满意

这是我第一次(也肯定是最后一次)从 WebEyeCare 订购。在我的眼科医生改变我的处方并推荐这个品牌后,我购买了 DAILIES Colors。我戴隐形眼镜已经超过35年了,这是我第一次遇到这样的问题。 隐形眼镜变得非常干燥,在我的右眼中移动太多,有些甚至在我白天佩戴时撕裂。根据我的经验,我认为隐形眼镜要么有缺陷,要么根本不适合我的眼睛。 我联系了 WebEyeCare 并请求更换。尽管他们同意了,但我后来了解到,即使只打开了一个 30 天的盒子,而另外两个 30 天的盒子仍然完全密封且未使用,我也绝对不会因为打开的 90 天包裹而获得任何积分。考虑到他们在网站上单独出售 30 天的盒子,这就更没有意义了。 我试图将问题上报给主管,但一直与我来往的代表马克表示他是主管。即使在我提到 WebEyeCare 宣传的 100% 满意保证之后,他唯一的回应是他们不能接受或为密封盒子提供任何类型的信用。他们没有尝试破例、提供部分商店信用或保留我作为顾客。 更糟糕的是,我还被告知我必须支付 25% 的进货费并自行承担退货运费。一家声称提供 100% 客户满意度的公司应该为其销售的产品提供支持,并且至少在客户报告可能的产品质量问题时提供预付费退货标签。 我会承担损失,但这次经历确保我永远不会再从 WebEyeCare 订购。在佩戴隐形眼镜超过 35 年之后,这是我第一次遇到此类问题并且如此不愿意提供帮助。我不会推荐这个网站来满足您的隐形眼镜需求。多付一点钱,从 1-800 Contacts 或其他真正支持其满意度保证并提供更好客户服务的零售商处订购。

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TOM · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·

很棒的经历

订购既简单又快捷! 我的订单准时到达!

WebEyeCare 回复2026-08-03

We appreciate the kind words. It makes us so happy to hear you had a great experience. We do our best to have low prices and excellent service.

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Deborah Davis · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

快速运输和优惠价格

WebEyeCare 回复2026-08-03

Thank you for your feedback! We are happy to hear you received your order quickly and the price was right. We hope to help you again soon!

J
JM · 写过 2 条评价 · 体验于 2026-07-20 ·

轻松订购

轻松订购。快速运输。无隐藏费用。

WebEyeCare 回复2026-08-03

Thank you for your great review! We're glad to hear you found the ordering process easy, the shipping fast, and our pricing straightforward with no hidden fees. We appreciate your support!

D
David S · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

快速履行我的订单超级…

快速履行我的订单非常容易从他们那里订购并且快速交货 - 会推荐他们

WebEyeCare 回复2026-08-03

Thank you for your great review! We're happy to hear that ordering was quick and easy and that your order arrived promptly. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again!

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William Seah · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·

快速发货,正是我订购的

订购很容易,而且价格最优惠。提交了隐形眼镜订单并上传了验光师的处方。这是我第一次从 WebEyeCare 订购。 大约一周后,我的联系人就送达了。服务很棒!

WebEyeCare 回复2026-08-03

Thank you for sharing your experience! We're so glad to hear your first order with WebEyeCare was easy from start to finish. We appreciate your kind words about our pricing and service, and we look forward to serving you again for your future vision care needs!

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Tal shalom · 写过 1 条评价 · 体验于 2026-07-19 ·

轻松订购,快速运输,最优惠的价格!

从 webeyecare 购买联系人的过程非常顺利,而且运输速度比预期的要快。价格肯定比我当地的商店便宜🙏🙌

WebEyeCare 回复2026-07-22

Thanks so much for your wonderful review! We're thrilled to hear you found our ordering process easy, our prices competitive, and your contacts arrived even faster than expected. We truly appreciate your support and look forward to serving you again soon!

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ZIYAD A · 写过 3 条评价 · 已认证 · 体验于 2026-07-12 ·

轻松快速的交易

WebEyeCare 回复2026-07-16

Thank you for your positive feedback! We look forward to helping you again soon.

L
Lisa Herzog · 写过 1 条评价 · 体验于 2026-06-26 ·

我是 WebEyeCare 的第一次客户

我是 WebEyeCare 的第一次客户。超过 14 天前订购。 RX 已由博士确认。不是专业的或延期交货的。说订单处理了近一周。到今天还在等待。尽管我已经收到了关于我对我的联系人的评价以及询问我是否想重新订购更多的请求.. 到目前为止,作为该网站的第一次购物者.. 没有留下深刻的印象,也不推荐。

WebEyeCare 回复2026-07-16

Thank you for taking the time to share your feedback. We understand how frustrating it is to wait longer than expected for an order, especially as a first-time customer. Unfortunately, there was a problem with the prescription that was submitted. The manufacturer does not make the lens brand specified in the prescription parameters. We would like the opportunity to explain this issue to you further. Please contact us at [email protected] for further information. We appreciate your feedback and hope to have the chance to make this right.

A
Abby Kruse · 写过 1 条评价 · 体验于 2026-06-25 ·

你去哪儿了!!!

你去哪儿了!!!! 天哪,如果您像我一样直接通过医生办公室订购了隐形眼镜和眼镜,请立即停止。 网站的易用性、提供的商品数量、客户服务以及第一——价格!!!! 发货快,包装好,和我在医生那里买到的东西一样,价格要便宜得多。 赢赢赢。 你不会失望的。

WebEyeCare 回复2026-07-08

Thank you so much for this amazing review! 😊 Making it easy to order the same trusted contacts and glasses at competitive prices, with fast shipping and great customer service, is exactly what we strive for. We truly appreciate you taking the time to share your experience, and we look forward to serving you again!

K
Karen Darilek · 写过 1 条评价 · 体验于 2026-06-22 ·

非常满意的订购体验

我对在线订购犹豫不决,因为这是我第一次通过 Webcare 购买联系人。 我通过电子邮件寻求帮助,并立即接到电话。 客户服务代表一直在打电话,引导我完成步骤。她非常乐于助人,非常耐心。她确保我输入的所有内容都正确,包括我的眼保险。 她提供了优质的服务并满足了我的需求!我的订单价格比我之前订购的价格便宜了 387 美元。她解释说我的联系人将于明天发货,我将收到一封包含跟踪号码的电子邮件。

WebEyeCare 回复2026-06-23

Thank you for sharing your experience! We're so glad to hear that your first order with WebEyeCare was easy and stress-free. We are especially pleased that we could help you maximize your insurance benefits and save significantly on your contact lens purchase. Thank you for choosing WebEyeCare. We look forward to serving you again in the future. Enjoy your new contacts!

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Roni Korchin · 写过 1 条评价 · 体验于 2026-06-14 ·

你在开玩笑吧???

你在开玩笑吧???? 你的代表,马克,太棒了! 他努力满足我的需求,就我而言,他的表现超出了我的期望。 他的反应迅速而彻底。 他所做的出色工作值得认可。 我还要补充一点:因为马克,我现在是 Web Eye Care 的忠实客户!

WebEyeCare 回复2026-06-19

Wow — thank you so much for your incredible feedback! We're thrilled to hear about your experience. Providing exceptional service is what we strive for, and it's wonderful to know that Mark went above and beyond to meet your needs. Thank you for choosing Web Eye Care and for becoming a loyal customer. We truly appreciate your trust and look forward to serving you for years to come!

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Mary · 写过 1 条评价 · 体验于 2026-06-10 ·

我刚刚更新了我的处方并且......

我刚刚更新了处方,需要订购新镜片。我不知道如何在网站上更新我的处方。最初我找不到它。值得庆幸的是,马克成为我的客户支持专家。他知识渊博、友善,让这次经历变得轻松愉快。我能够快速订购新镜头。客户服务是一流的,我强烈推荐。非常感谢马克让这成为一次如此美妙的经历。我一定会再次通过 Webeyecare 订购并推荐给朋友!

WebEyeCare 回复2026-06-15

Thank you so much for your great review! We're happy to hear that Mark was able to assist you with updating your prescription and make the ordering process simple and stress-free. Providing knowledgeable, friendly, and efficient support is something we take great pride in. Thank you for choosing WebEyeCare for your vision needs, and we look forward to serving you again in the future!

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Vennesa · 写过 1 条评价 · 体验于 2026-06-10 ·

马克的优质客户服务

马克的客户服务很棒!我以为我正在给聊天机器人发短信,然后他要求给我打电话。我们在电话中讨论了更多订单问题。一切都在几个小时内得到解决和处理。感谢马克花时间倾听并帮助解决手头的问题!

WebEyeCare 回复2026-06-11

Thank you for your kind words and for sharing your experience! We are happy to hear that Mark was able to provide the personal attention needed to resolve your order issue. We will be sure to pass along your recognition to him. Thank you for choosing us, and please don't hesitate to reach out if there's ever anything else we can help with!

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Gabriela · 写过 2 条评价 · 已认证 · 体验于 2026-06-02 ·

优质快捷的服务

WebEyeCare 回复2026-06-15

Thank you for your feedback. We are happy to hear you had a great experience! We hope we can help you again soon.

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Marlene Schlecker · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·

您的……一定有问题。

您的仓库一定有问题,因为我有几次在恢复不正确的处方时遇到问题,当您致电或发送电子邮件给客户服务时,他们想指责您向他们撒谎以获得免费的东西。服务极差

WebEyeCare 回复2026-06-09

Thank you for sharing your feedback. Receiving the wrong prescription is a serious concern. We have several safety checkpoints in place in our warehouse to make sure our orders get shipped accurately and in brand-new condition. We take both order accuracy and customer concerns seriously, and we have shared your comments with our team for review. Thank you for bringing this to our attention.

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Harriet Miller · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

快捷的服务

WebEyeCare 回复2026-06-05

We are glad to hear you received your order quickly! Thanks for the great review.

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Nancy Labib · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·

超快和最优惠的价格

WebEyeCare 回复2026-06-05

Thank you for your feedback. We do our best to provide great service!