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家居与园艺

Westminster Teak

62 条评价

4.962 条评价
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关于 Westminster Teak

数据更新
网站
www.westminsterteak.com
分类
家居与园艺
所在地
United States · Costa Mesa
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(1/1 条)
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Westminster Teak靠谱吗?

Westminster Teak(www.westminsterteak.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 62 条用户评价,属于家居与园艺分类,口碑优秀。好评高度一致,96% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

A
Andrew Rudmann · 写过 1 条评价 · 已认证 · 体验于 2026-05-12 ·

桌子很棒

桌子很棒;坚固、时尚,正如广告所宣传的那样。

Westminster Teak 回复2026-06-16

Dear Andrew, Thank you for your stunning review! We are delighted to hear that you love the table! Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help! Best regards, Clifford Luther Westminster Teak (888) 592-8325

M
Majted · 写过 4 条评价 · 已认证 · 体验于 2026-05-18 ·

一直在使用您的清洁套装……

多年来一直使用您的清洁套装,它从未令人失望。很棒的产品。

Westminster Teak 回复2026-06-16

Dear Majted, Thank you for your stunning review! We are delighted to hear that our cleaning package has consistently met your expectations! Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help! Best regards, Clifford Luther Westminster Teak (888) 592-8325

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Pamela Scheipe · 写过 1 条评价 · 已认证 · 体验于 2026-05-15 ·

威斯敏斯特柚木是一种一流的表现

威斯敏斯特柚木从订购到交付都是一流的! 我在五月初订购了一张桌子、椅子和一条长凳。 正如所承诺的 - 我们在阵亡将士纪念日周末及时完成了一切! 作为奖励 - 我收到了非常慷慨的母亲节折扣,其中包括免费送货。我们所有的家具都很漂亮! 我很高兴我很幸运能找到威斯敏斯特柚木。 特别要感谢 Alan W...他非常容易合作,而且对所有可用产品都非常了解。

Westminster Teak 回复2026-06-15

Dear PS, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

S
Susan Halbower · 写过 1 条评价 · 已认证 · 体验于 2026-05-05 ·

交货良好

Westminster Teak 回复2026-06-10

Thank you for your review. We are pleased to hear that your delivery experience went smoothly. We appreciate your business and hope you enjoy your Westminster Teak furniture for many years to come. Kind regards, Shelley

P
Pascale Langley · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·

您的客户服务部门

您的客户服务部门!解决一个小问题的绝佳选择以及真正帮助我们度过难关的优秀团队! 我们喜欢我们的桌子、椅子和雨伞!

Westminster Teak 回复2026-06-08

Thank you for taking the time to leave a review. We are pleased to hear that you are enjoying your table, chairs, and umbrella. Your kind words about our customer service team mean a great deal to us. Thank you for choosing Westminster Teak. We truly appreciate your business and hope you enjoy your furniture for many years to come. Kind regards, Shelley

J
Jose Perez · 写过 1 条评价 · 已认证 · 体验于 2026-05-06 ·

轻松购买

购买很方便,那个人很有帮助,引导我找到了正确的长凳,我很高兴

Westminster Teak 回复2026-06-04

Thank you for your review! We are pleased to hear that your purchase experience was easy and that our team was able to help you find the right bench for your space. Thank you for choosing Westminster Teak, and we hope you enjoy your bench for many years to come. Kind regards, Shelley

S
Sussn L. · 写过 1 条评价 · 已认证 · 体验于 2026-05-05 ·

美丽的柚木制品

美丽的柚木产品。客户服务非常好。肯定会再次从威斯敏斯特柚木订购!

Westminster Teak 回复2026-06-03

Thank you for the wonderful review! We're delighted to hear you're enjoying your Westminster Teak furniture and that our team was able to provide excellent service along the way. We appreciate your support and look forward to working with you again in the future. Kind regards, Shelley

J
Joel Iannuzzi · 写过 2 条评价 · 已认证 · 体验于 2026-05-04 ·

该公司对我的反应非常积极……

该公司对我的退货请求非常敏感!

Westminster Teak 回复2026-06-02

Thank you so much for taking the time to share your experience! We are thrilled to hear that our team was responsive and helpful throughout your return process. It was truly great working with you, and we sincerely appreciate you choosing Westminster Teak. We hope to have the pleasure of assisting you again in the future! Best Regards, Jake Cornett 888-592-8325 ext. 337

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Lisa · 写过 1 条评价 · 已认证 · 体验于 2026-05-01 ·

雪莱让我的经历变得很棒

雪莱让我的经历变得很棒。 我们的客户两次收到错误的物品,送来的雨伞被弄脏了。 然而,雪莱却很了不起。 有史以来最好的客户服务。 不能说足够。

Westminster Teak 回复2026-06-01

Thank you so much for your kind words. I know this project had a few unexpected challenges along the way, and I truly appreciate your patience as we worked through them together. While the issues with the shipments and the umbrella were certainly frustrating, I'm glad we were able to get everything resolved for your client. Your recognition means a great deal to me. I always strive to be available, responsive, and to see things through until the customer is completely taken care of. Thank you again for your trust and support. It was a pleasure working with you, and I look forward to assisting you again on a future project. Warm regards, Shelley

J
Josh Gray-Emmer · 写过 1 条评价 · 已认证 · 体验于 2026-04-23 ·

您再也得不到的客户服务!

我知道我想要柚木,我知道我的预算和我拥有的空间,但仅此而已。 Westminster Teak 团队(向 Shelley 致敬)为我的空间制作了 CAD 图纸,以便我可以看到它具有各种风格和颜色的外观。我无法想象与任何其他公司合作来实现我梦想的屋顶。

Westminster Teak 回复2026-06-01

Thank you so much for the thoughtful review, Josh. It was a pleasure working with you on this project. From our early discussions about your space, budget, and design goals to exploring different layouts through the CAD renderings, I truly enjoyed helping you bring your vision to life. One of the most rewarding parts of what we do is seeing a project come together from an idea into a space that will be enjoyed for years to come. I'm delighted that we could help make that process easier and give you confidence in your selections along the way. Thank you for placing your trust in Westminster Teak. On behalf of our entire team, we appreciate the opportunity to be part of creating your dream rooftop and wish you many wonderful gatherings there in the years ahead. Warm regards, Shelley

N
Natalie · 写过 3 条评价 · 已认证 · 体验于 2026-04-23 ·

产品很棒,但交货很差

该产品很棒,我们对此非常满意。而且购买体验也非常顺利,我们的采购人员非常乐于助人。 送货服务非常令人失望。我们选择交付家具但不组装。 不幸的是,WT 与我们地区的 XPO Logistics 合作,后者只能使用铰接式 50 英尺卡车进行送货。 对于那些为自己的家而不是办公室订购家具的人来说,这是荒谬的。 这是一种住宅产品,因此应该以住宅为基础进行交付。 第一次交付完全是一场噩梦。 第二次交付——只涉及一张咖啡桌——涉及 XPO 的威胁电话,当时我们在法国,XPO 实际上把产品倾倒在我们的车道中间。 考虑到产品的质量和成本,运输支持和体验毫无意义。 我们会再次从 WT 订购吗? 理想情况下是的,但有了这次交付经验,我不知道我们如何才能再次做到这一点。 为避免疑义,我们为我们的两处住宅从 Frontgate、Kingsley Bate 和 Country Casual Teak 订购了家具,但我们从未有过像 XPO 那样的送货体验。因此,虽然我知道人们倾向于责怪客户,但这里的情况并非如此。

Westminster Teak 回复2026-05-29

Dear Natalie, First and foremost, thank you for taking the time to share your feedback. We truly appreciate your time and willingness to share your experience with us. We sincerely apologize for the delivery experience you encountered with your order. While our carrier partners typically provide dependable service, we recognize that this was not the case in this instance. Our goal is to provide every client with a seamless delivery experience, and we understand that your experience fell well short of the standards expected from our luxury brand. Please know that we are committed to providing the level of service you deserve. We will be addressing this matter directly with the carrier to help prevent similar situations in the future. Additionally, our manager, Shelley, who assisted with your order, will be reaching out to you today to further discuss your experience and determine how best to resolve this matter to your satisfaction. For future orders, we also offer an Inside Delivery service, which includes delivery by a small truck and placement of the boxed items in the area of your choice. This option may provide a more suitable delivery experience depending on your needs. Above all, we want to reassure you that we stand behind the quality of our products and remain committed to supporting you throughout the lifetime of your teak furniture, which is backed by our lifetime warranty. We sincerely hope you enjoy many wonderful years with your new Westminster Teak collection, and we are dedicated to ensuring that all future interactions reflect the exceptional standards for which Westminster Teak is renowned for. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

M
Mark Hester · 写过 1 条评价 · 已认证 · 体验于 2026-04-24 ·

我向威斯敏斯特下了订单......

我向威斯敏斯特柚木下了订单,并收到了包含具体订单详细信息的订单确认信息。如前所述,运输确认已按承诺发送,并且交货已按承诺执行。订单流程没有任何问题。

Westminster Teak 回复2026-05-30

Dear MH, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

K
Katie Cordes · 写过 1 条评价 · 已认证 · 体验于 2026-04-23 ·

您提供了出色的产品并且……

您提供了优质的产品并且很容易与之开展业务。

Westminster Teak 回复2026-05-28

Dear KC, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

M
Michael · 写过 3 条评价 · 已认证 · 体验于 2026-04-23 ·

我们买的威斯敏斯特桌子是……

我们买的威斯敏斯特桌子是手工制作的精美的。 做工非常好。 它按承诺到达,价格也不错。 一流!

Westminster Teak 回复2026-05-28

Dear MH, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

R
Richard Leider · 写过 1 条评价 · 已认证 · 体验于 2026-04-27 ·

您的客户服务团队是……

你们的客户服务团队非常出色!

Westminster Teak 回复2026-05-26

Dear Richard, Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your Westminster Teak Chairs. If we can ever be of further assistance, please do not hesitate to let us know. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

C
Cathy Gardner · 写过 1 条评价 · 已认证 · 体验于 2026-04-20 ·

令人愉快的员工和很高的效率

当我们在网上订购浴室凳子时,我们与一位非常友善的女士交谈。我们能够得到与我们要更换的相同的产品。凳子比承诺的要早交付。感谢您的效率和愉快的举止。

Westminster Teak 回复2026-05-26

Dear Cathy, Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your new Westminster Teak Stool! If we can ever be of further assistance, please do not hesitate to let us know. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

J
Jon Anderson · 写过 2 条评价 · 已认证 · 体验于 2026-04-23 ·

很棒的家具。

很棒的家具。 而且运输包装也很棒。 包装系统和码垛保护我的家具免受任何损坏。

Westminster Teak 回复2026-05-22

Dear Jon, Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your Westminster Teak furniture! If we can ever be of further assistance, please do not hesitate to let us know. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

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Pday · 写过 1 条评价 · 已认证 · 体验于 2026-04-24 ·

从商店到送货的五星级体验

商店里的同事非常乐于助人。亲自看到您的产品让我知道您生产的产品质量非常高。此外,我的送货员还为我组装了产品,这是一个额外的好处——他也很棒!五颗星。

Westminster Teak 回复2026-06-09

Dear Peggy, Thank you for your stunning review! We are delighted to hear that you had such a positive experience with our product and team! Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help! Best regards, Clifford Luther Westminster Teak (888) 592-8325

J
JPRRaymond · 写过 1 条评价 · 已认证 · 体验于 2026-04-13 ·

很棒的产品

很棒的产品 准时交付

Westminster Teak 回复2026-05-12

Dear JPRRaymond, We are so appreciative of the time you have taken to provide this positive review. Customer satisfaction is of the highest priority to us here at Westminster and we are glad to hear that you are enjoying your new items! If you are ever in need of assistance please do not hesitate to let us know as it would be our pleasure to help. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

J
Jim Miserendino · 写过 1 条评价 · 已认证 · 体验于 2026-04-10 ·

品质卓越

柚木长凳的质量和组装都非常容易,并且切割精确。出色的外观和优质的工艺。这击败了价格翻倍的其他杂志供应商

Westminster Teak 回复2026-05-09

Dear JM, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack