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家居与园艺

Westminster Teak

62 条评价

4.962 条评价
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关于 Westminster Teak

数据更新
网站
www.westminsterteak.com
分类
家居与园艺
所在地
United States · Costa Mesa
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(1/1 条)
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Westminster Teak靠谱吗?

Westminster Teak(www.westminsterteak.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 62 条用户评价,属于家居与园艺分类,口碑优秀。好评高度一致,96% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

A
A very satisfied client · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

我在威斯敏斯特柚木的经历是……

我在威斯敏斯特柚木的经历非常完美! 在解决我的客户服务体验过程中提供帮助的每个人都很友善、有效且方便。 我会买这些人卖的任何东西! 他们的产品质量很好,但他们的服务更好。 不要犹豫,购买威斯敏斯特柚木

Westminster Teak 回复2026-08-01

Dear BB, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

R
Robert Brohman · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

伟大的项目

Westminster Teak 回复2026-07-31

Dear Robert, We are so appreciative of the time you have taken to provide this positive review. Customer satisfaction is of the highest priority to us here at Westminster, and we are glad to hear that you enjoyed your shopping experience. If you are ever in need of further assistance, please do not hesitate to let us know as it would be our pleasure to help. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

V
Vincent Sabio · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

客户服务态度差!

他们使用的送货公司将餐桌延误了 12 天以上。 错过了我的活动,这是购买桌子的原因。 我不得不赶紧再买一张桌子。 所以我从来没有收到威斯敏斯特桌子并取消了桌子。 现在就等信用了! 他们需要使用可靠的卡车司机!

Westminster Teak 回复2026-07-30

Dear Vincent, Thank you for taking the time to share your feedback. We truly appreciate your review, and we sincerely apologize for the delivery issues you experienced. In reviewing your order, I confirmed that the table shipped from our warehouse within two business days of your order being placed. Based on the information provided by the carrier, they made several attempts to contact you by phone and left voicemail messages to coordinate delivery. Unfortunately, they were unable to connect with you, which ultimately contributed to the delay. While we understand there were communication challenges, we also recognize that the overall delivery experience did not meet your expectations—or ours. Our shipping partners typically provide prompt and reliable service, and we sincerely apologize that this was not the case with your order. As requested, your order has been canceled, and the shipment is currently being returned to our warehouse. In regards to a refund, our records indicate Amazon has refunded your order in full. Again, we sincerely apologize for the inconvenience and disappointment this experience caused. If you have any questions or need any further assistance, please don't hesitate to let us know. Please feel free to reach out to me directly if you have concerns or questions or wish to discuss your experience further. My contact information is listed below. Best Regards, Jeremy McFadyen Sales/Customer Service Manager Westminster Teak 888.592.8325 ext. 322

T
Thomas Rubin · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

事情进展顺利

Westminster Teak 回复2026-07-24

Dear Thomas, Thank you for your stunning review! We are delighted to hear that your experience with us went well! Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!

G
Glenn Green · 写过 2 条评价 · 已认证 · 体验于 2026-06-18 ·

整体客户服务。

Westminster Teak 回复2026-07-23

Dear Glenn, Thank you so much for choosing Westminster Teak! We are thrilled to hear that you are satisfied with our customer service, and we hope you thoroughly enjoy your teak tabletops. We truly appreciate your feedback and hope to work with you again in the future! Best Regards, Jake Cornett 888-592-8325 ext.337

E
Elizabeth · 写过 6 条评价 · 已认证 · 体验于 2026-06-23 ·

交货很快。

Westminster Teak 回复2026-07-22

Dear Elizabeth, Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service, and are pleased to hear of your satisfaction. We wish you many great years of memories surrounding your Westminster Teak Nevis Table. If we can ever be of further assistance, please do not hesitate to let us know. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

M
Marie S · 写过 1 条评价 · 已认证 · 体验于 2026-06-12 ·

产品和服务都是一流的

产品和服务都是一流的。我们必须进行交换,客户服务非常有帮助。这些天很难找到了。我们购买的柚木摇椅的质量令人惊叹。强烈推荐这家公司。

B
Brian · 写过 2 条评价 · 已认证 · 体验于 2026-06-09 ·

需要更换坐垫

需要更换坐垫。 有点贵,但质量是无与伦比的。 非常高端的家具。 交货快速可靠。

Westminster Teak 回复2026-07-15

Thank you for taking the time to share your experience. We're pleased to hear you were happy with the quality of your replacement cushions and that they arrived quickly and reliably. We understand quality is an important investment, and we're glad they met your expectations. Thank you for choosing Westminster Teak. We truly appreciate your business and hope you enjoy them for many years to come.

H
Happy customer · 写过 4 条评价 · 已认证 · 体验于 2026-06-04 ·

优质的服务和知识渊博的员工!

R
Ricardo Valdez · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·

优秀的客户服务和支持。

对我的帮助请求的快速响应。优质的服务。

Westminster Teak 回复2026-07-09

Dear RV, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

G
Gail · 写过 2 条评价 · 已认证 · 体验于 2026-06-08 ·

高质量!

高质量! 发货及时,包装完好,到达时完好无损。 易于组装,尺寸非常适合我的淋浴,坐起来也很舒适。

Westminster Teak 回复2026-07-07

Thank you for your wonderful review! We are pleased to hear that your order arrived quickly and well packaged. It's especially great to know that your new teak shower bench was easy to assemble and is comfortable for your use. We appreciate you taking time to share your experience and hope you enjoy your new bench for many years to come! Kind regards, Shelley

L
L. Nicas · 写过 2 条评价 · 已认证 · 体验于 2026-05-29 ·

这个产品做工精良

该产品制作精良。 从产品运输包装的完好程度可以看出,该公司非常关心产品的质量。 收到物品之前的沟通非常好。 我们一定会再次从这家公司购买商品。

Westminster Teak 回复2026-06-27

Dear L. Nicas, Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of products and services and are pleased to hear of your satisfaction. We wish you many great years with your Westminster Teak furniture. If we can ever be of further assistance, please do not hesitate to let us know. We are here to help for your lifetime of your teak. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

F
Flo Tonelli · 写过 1 条评价 · 已认证 · 体验于 2026-05-26 ·

我计划将来在 WT 网站上的 futrred ul teak tems 中寻找并订购更多 WT 漂亮的柚木,用于我家的柚木

当我致电 WT 时,WT 友好的工作人员很快就收到了信息并回答了我的问题。 我的订单很快就到了,完整且完好无损。

Westminster Teak 回复2026-06-24

Thank you for your review. We are pleased to hear that our team was able to answer your questions and that your order arrived quickly and in perfect condition. We truly appreciate your business and are honored that you are considering Westminster Teak for future projects around your home. We look forward to working with you again. Shelley

S
Steven Cooperman · 写过 3 条评价 · 已认证 · 体验于 2026-05-26 ·

我不完整的鸟舍订单是......

我不完整的鸟舍订单立即得到解决并以专业方式更换。非常感谢!

Westminster Teak 回复2026-06-24

Thank you for your review. I am pleased to hear that our team was able to quickly resolve the issue and get the replacement to you. We appreciate your business and hope you enjoy your birdhouse for years to come. Kind regards, Shelley

C
Charles · 写过 4 条评价 · 已认证 · 体验于 2026-05-26 ·

我对这家公司印象非常深刻……

公司的服务和电话帮助给我留下了深刻的印象。 另外,我们购买的柚木桌子的质量给我留下了深刻的印象。

Westminster Teak 回复2026-06-24

Thank you for your kind review. It was a pleasure assisting you with your order, and I'm delighted to hear that you are pleased with the quality of your new teak table. We truly appreciate your business and hope you enjoy your furniture for many years to come. Shelley

L
Lee · 写过 2 条评价 · 已认证 · 体验于 2026-05-22 ·

出色的客户服务和产品

从我们最初的联系,到订购过程,到产品交付,再到后期交付支持,威斯敏斯特精品店的客户服务给我们留下了深刻的印象和兴奋!说到给人留下深刻的印象,我并不容易屈服,但这些人做到了!关于他们和他们的产品,我没什么好说的

Westminster Teak 回复2026-06-22

Dear LV, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

R
Rosemary · 写过 2 条评价 · 已认证 · 体验于 2026-05-13 ·

我喜欢柚木摇椅

我喜欢柚木摇椅。准时到达,状况良好。我订购的密封剂在运输过程中损坏并退回给他们,但他们很快就重新运送了替换品,没有任何问题。我肯定会再次向他们订购。

Westminster Teak 回复2026-06-18

Dear Rosemary, We cannot thank you enough for taking the time out of your day to provide us with your positive feedback. While we do our best to ensure all orders arrive safely and have no issues, when these types of matters come about, we do our best to quickly resolve the matter to our customers complete satisfaction. We are glad to hear you are enjoying your Westminster Teak Rockers and hope you do for many years to come. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

P
Plaw · 写过 2 条评价 · 已认证 · 体验于 2026-05-13 ·

好的产品,但收货时间......

好的产品,但订购后收到的时间应该更短。

Westminster Teak 回复2026-06-19

We really appreciate your feedback! We're glad you like our products and hope that you enjoy them! Although we shipped on the same day that your order was placed, we will always continue to try to streamline transit time where and how we can. Thank you again for your kind review.

T
Tamsen Impicciche · 写过 3 条评价 · 已认证 · 体验于 2026-05-12 ·

优质的产品

优质的产品。发货很快。对我的购买非常满意

Westminster Teak 回复2026-06-18

Dear Tamsen, Thank you for your stunning review! We are delighted to hear that you are happy with your purchases and the quick shipping! Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help! Best regards, Clifford Luther Westminster Teak (888) 592-8325

M
Mark Henry · 写过 1 条评价 · 已认证 · 体验于 2026-05-12 ·

桌子到达时非常好。

桌子到达时状况良好,我们随时了解交货时间

Westminster Teak 回复2026-06-18

Dear Mark, Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and are pleased to hear of your satisfaction. We wish you many great memories ahead around your new Westminster Teak Table! If we can ever be of further assistance, please do not hesitate to let us know. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401