I have made an exchange of Salomon shoes for the unfittable size, all the procedure is clear and on schedule. For it's the first time i made the order on wiggle, i just worried about whether i can receive the exchanged shoes in time, actually, it's piece of cake!
Good website for purchase sports things. Very convenient to Chinese customers since can use Alipay to pay. Have promotions very often, some discounts is quite attractive. However, some goods descriptions are not clear, like pictures, size accuracy, sometimes shows wrong color picture or size, hope to improve that and more detailed information. And package is not strong enough, after international transportation, paper cartons were crushed sometimes and small goods were lost
The package is too weak,and it is easy broken!You‘d better use some firm box instead the slim paper.
Wiggle.cn 回复2016-09-05
thanks for taking time writing a comment.
we are sorry to hear your parcel was damaged. one of our staff will be in touch shortly to assist you.
For any other queries, please feel free to contact us on http://www.wiggle.cn/h/option/CustomerServices .
kind regards
Buy shoes 5 months found that the soles leak, this is a very unhappy shopping
Wiggle.cn 回复2016-08-18
thanks for your comment
I am sorry to hear you are unhappy about the product. one of our customer service staff has contacted you and if you can tell us what the issue is, they will be more than happy to assist you.
for any other queries you can always contact us on http://www.wiggle.cn/h/option/CustomerServices for advice or assistance
thanks again for your time
During, i was bought any road bike such as shimano,sham and compalango spare part .that can sell as good price in wiggle site. Specially thanks to technologist, they are helpful for my opinion of tire questions. Thanks a lot.
The important thing should be indicated for three times! ~ TAX will not be avoided while you ship to China! TAX will not be avoided while you ship to China! TAX will not be avoided while you ship to China!
Wiggle.cn 回复2016-05-09
Thanks for taking the time to leave us your review, Jacky.
We do apologise that our Tax Information for China wasn't easily noticeable, we have taken this information on board and will raise it with our web content team. We do advise in the Product Pricing Information page (http://www.wiggle.co.uk/h/option/productpricing) that orders passing through Chinese customs are open to charges dependant on the item and it's value. As these taxes are not charged by us we cannot advise in advance for the amount of taxes.
However we are able to provide you with links to the local customs authority's web pages where you can find more useful information:
http://www.customs.gov.cn/publish/portal0/tab399/info231089.htm
http://www.customs.gov.cn/publish/portal0/tab3889/module1188/info362458.htm
Once again, we apologise for any disappointment caused and we hope that this information is useful.