Wiggle.cn

Thanks for taking time writing a review. Depending on your destination delivery time will vary. For customers in Taiwan we have advised on the website that a 8 working day shipping time is needed for parcel to deliver. A working day is normally Monday to Friday and is not a bank holiday or public holiday in both UK and your destination country or region. for more details http://www.wiggle.cn/h/option/international however, delay may occur in the event of customs clearance in your destination country/region. We cannot intervene with customs and customer will be responsible to assist with customs clearance to avoid any delay. Once your parcel has been released by your customs we will be able to assist you with tracking your parcel. A customs clearance delay is not included in the total shipping time advised. For more details of your customs clearance policies and restrictions please contact your local customs offices We are doing our best to dispatch your order at the soonest point, however due to reasons like the above we apologize that we cannot guarantee that all parcels will be delivered sooner than 8 working days. If your parcel is not delivered within 10 working days which is normally a couple of calendar weeks, can we advise you check your parcel location and see if your parcel is still awaiting to be customs cleared. If you need assistance tracking your parcel please feel free to contact our customer service team on http://www.wiggle.cn/h/option/CustomerServices If you have any other queries please do feel free to contact us. Thank you

thanks for contacting us. We are sorry to hear that you have not received your order, this order is still within delivery time but it has taken longer time than normal. one of our staff has contacted you with more details, if you have queries regarding your order or you need any assistance please let us know by replying our emails. we will be more than happy to help.