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Wiggle.cn

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数据更新
网站
www.wiggle.cn
分类
购物与时尚
所在地
中国
状态
待认证
差评回复率
88%(37/42 条)
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商家自述

有任何疑问欢迎随时利用以下表单咨询http://www.wiggle.cn/ContactUsForm. ,客服代表会尽快回复您。周一到周五: 早8点——下午4点半(英国时间)您也可以关注Wiggle的官方微博 Wiggle China

以上内容由商家自行提供,未经平台核实。

Wiggle.cn靠谱吗?

Wiggle.cn(www.wiggle.cn)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 241 条用户评价,属于购物与时尚分类,口碑良好。77% 的评价为 4 星及以上,12% 为 1 星;商家回复了 88% 的差评。数据最后更新于 2026-10-25。

用户怎么说

so so shopping experience

no one answer my question on my shopping list make do now what size of my shoes to choose ~

Wiggle.cn 回复2014-08-28

尊敬的客户howard chang, 很抱歉得知我们的服务没有让您完全满意。我们已经仔细查询,但是在您的订单号码已经电子邮箱账号下没有发现任何邮件。如果您有问题需要我们的客服人员为您解答或者提供协助,您只需使用以下链接,填写并提交相应的问题表单即可,我们的客服人员会很乐意为您提供协助。 http://www.wiggle.cn/ContactUsForm

very disappoint!

I have not received the cargo after one month's waiting.

Wiggle.cn 回复2014-07-03

Hi Herman, 感谢您的反馈信息。很遗憾我们的服务没有让您十分满意。我已经将您的情况提交到客服人员。根据您的客服留言记录显示,我们的客服人员已经再6月26日给您的回复当中为您说明,平邮包裹在一般情况下请您允许2-3周的送货时间(大约12个工作日)。如遇到海关查验,也可能会延续到25个工作日。因为包裹进入中国境内存在一定几率需要接受海关查验,一旦遇到验关查验那么通常您的包裹需要排队等待,这个阶段通常称为“清关延误”。如果您在25个工作日后还没有收到包裹,请您与我们的客服联系。给您造成误会非常抱歉,如果您有任何问题请随时联系我们的客服人员,他们会非常乐意协助您解决问题。

Very disappointed customer services email response, very slow, that means asking customers to keep waiting!!

I had purchased a number of items online in May, and the packing list had shown there will be 2 parcels being delivered to my home soon. Finally the first parcel arrived on 5/30 and in the package, I found a shipping list with ALL the items including the Elite trainer (which costs of about 80% of this whole purchase), which is supposed to be in the second parcel, and it is not delivered together with the first parcel. I then asked the delivery guy (from EMS) to bring this parcel back to their warehouse, and then send both the parcels together to my home soon. However, that guy just process the "rejected delivery" and returned the parcel back to Wiggle on the same day!! Then I received the other parcel (the Elite Trainer) in the second parcel on 5/31, and this time another delivery guy told me the first parcel had been returned.....then I immediately sent an email to Wiggle for help on the same day (5/31), and then not until I kept sending emails to push, Wiggle's customer services finally replied me on June 4th, and had informed me the return of the first parcel and had promised me to communicate with the "Return Department" to send that parcel back to me once they receive it. I then sent another email to check on the status on 6/14 (10 days after the last reply from Wiggle), no reply until now. I tried to call EMS to trace the delivery code, and all they can tell me is confirming the first parcel is returned to UK, and no further action/delivery had been going on!! I really don't know how much longer do I have to wait for my parcel and the reply from Wiggle!! Totally disappointed!!

Wiggle.cn 回复2014-07-03

Hi Stephen, Please accept my apologies for any inconvenience this may have caused and thank you for your patience. However, in this instance, since the local courier classified the parcel as rejected, we could only process the refund/replacement when parcels arrived. I can confirmed that we have arranged a replacement orders for you in the end of June and the parcels should be with you shortly. Our customer service representative has also sent an email to inform you further details. Again, we are very sorry for any inconvenience caused. Should you need further help please do not hesitate to contact us.

The price was got down so quickly

Just 2 weeks,the price was got down by RMB200.00,SO SHOCK FOR ME!!

Wiggle.cn 回复2014-07-03

Hi Benny, 感谢您的反馈和关注。不过网站上的价格会随着优惠活动而有变动,特卖活动也会不定期推出,欢迎您至网站浏览选购。如果您还有其他需要我们为您提供协助的地方,您也可以再来信与我们联系,我们会尽力为您提供协助,谢谢。

very bad

very bad do‘ntsadasdsadsad

Wiggle.cn 回复2014-06-10

您好,根据邮件记录,您于5月4日的来信,我们已经为您处理。若您对此订单,或其他订单还有任何问题,我们已经请客服人员与您联系,再请您告知具体情形,我们会尽力为您处理,谢谢。

i have not recevied it

Wiggle.cn 回复2014-06-09

LuTao 先生您好, 非常抱歉得知您目前仍未收到订购的包裹。我们已经请客服人员为您查看定单相关信息,并通过电子邮件与您联系。如果有任何问题,再请您来信与我们联系,我们会尽快为您处理,谢谢。

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