Very easy to transaction
Very easy to transaction: clear understanding with super impressive Custmer service over the phone. No issue at all to buy the new policy.
Worth Ave Group 回复2026-09-04
Thank you for the praise for our customer service.
关于 Worth Ave Group
数据更新- 网站
- www.worthavegroup.com
- 分类
- 金钱与保险
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 162 条评价
- 差评回复率
- 92%（12/13 条）
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商家自述
Protection for device accidents & mishaps!Electronic Device InsuranceWith Phone Insurance, Laptop Insurance, Chromebook Insurance, or iPad Insurance, you can avoid paying heavy out-of-pocket costs for repairs & replacements due to device accidents, theft & more.K-12 School Device ProtectionWith Chromebook Insurance and iPad Insurance, classroom EduTech devices provided by K-12 schools can be safeguarded from juice spills in the cafeteria, shattered screens on the school bus, and more!Worth Ave. Group understands the need to keep school-issued devices in the hands of students. K-12 school districts and parents can partner with a trusted provider of economical K-12 device insurance.Student Classroom & Take-Home Device InsuranceQuotes for K-12 School AdminsQuotes for Parents / GuardiansIndividual ProductsiPhone InsuranceCell Phone InsuranceChromebook InsuranceLaptop InsuranceiPad InsuranceTablet InsuranceCamera InsuranceiPod Insurancee-Reader InsuranceApple Watch InsuranceSmartwatch InsuranceThe Worth Ave. Group AdvantageAccidental Damage CoveredDrops, Cracked Screens, Spills & Liquid SubmersionTheft & Standard Perils ProtectionVandalism, Fire, Flood, Natural Disasters, and Power Surge by LightningUnlimited ClaimsReliable device insurance protection for every covered incidentCustomizable Device Insurance PoliciesComprehensive coverage that allows you to choose your coverage amount & low deductibleCompliant and Secured Insurance ProductsProducts are properly filed with every U.S. state, and policies are guaranteed by an A.M. Best “A” rated underwriter50+ Years Experienced InsurerWorth Ave. Group has been insuring personal property since 1971. Why Buy Device Insurance?Device Insurance Comparison ChartsFile a ClaimCustomer ServiceVisit Worthavegroup.com
以上内容由商家自行提供，未经平台核实。Worth Ave Group靠谱吗？
Worth Ave Group（www.worthavegroup.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 162 条用户评价，属于金钱与保险分类，口碑优秀。好评高度一致，90% 的评价为 4 星及以上；商家回复了 92% 的差评；评价主要围绕使用体验、价格、产品。数据最后更新于 2026-09-07。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the affordable pricing, noting that insurance policies are much cheaper than major carriers while offering completely reliable protection for their valuable electronics. People frequently highlight the remarkably straightforward online sign-up process and the exceptionally friendly, professional assistance provided by the customer support staff. However, some reviewers were not happy with the claims department, specifically mentioning frustrating claim denials and unexpected processing delays for device repairs. A few other people also felt that the burdensome paperwork requirements and communication channels during complex incidents could be significantly improved.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
We highly recommend WAG for all your tech insurance needs
We currently have all three is our phones and my laptop and iPad covered with WAG. We have used them to cover old devices as well, starting with our daughter’s Chromebook from high school starting in 2015. I just signed up for new coverage on my laptop, that was originally covered, free, with Apple Care+ through our Best Buy Total membership. But that free coverage has now come to an end. We didn’t want to continue the Best Buy Total or additional Apple Care+ because it was going to be way too expensive! We appreciate that WAG keeps their prices low enough to afford, even though I’m on disability. We have been very pleased with the swiftness of coverage for our claims (2 repairs, 2 replacements) over the years. We recommend WAG to all our friends and family!
The process of setting up cell phone…
The process of setting up cell phone coverage was easy simple and straightforward.
Worth Ave Group 回复2026-08-31
Thank you, Dwayne, for highlighting our ease of obtaining coverage online.
So far I'm giving it a 5 stars
So far I'm giving it a 5 stars! Sign up was easy price is good cheaper then most carriers and the deductible is awesome as well!!!
Worth Ave Group 回复2026-08-31
Thank you, Dawn, for the positive review related to our affordable coverage and deductibles.
Easy application and have been with…
Easy application and have been with them for over 8 years. Cheaper than Apple care.!!!!
Worth Ave Group 回复2026-08-31
Thank you for your continued patronage and praise for our affordable coverage.
Staff was so friendly and cheerful over…
Staff was so friendly and cheerful over phone. Sign-up and registration of products was very straightforward and not like an act of congress.
Worth Ave Group 回复2026-08-26
Thank you for complementing our customer service and ease of purchasing coverage, Henry.
I made a mistake on my original Policy
I made a mistake on my original Policy, and I immediately emailed customer service, that was a week ago. I have since followed up three times and have yet to receive a reply! Their customer service is horrible if nonexistent! Worst customer service I have ever NOT dealt with! Still trying to follow up to correct my mistake, I guess I’m just gonna have to cancel the policy, if I can even do that without customer service! Just horrible Update: im not going to change anything except for I gave you a three star rating instead of a One, but I’m not changing anything just because you got a bad review and it caused you to act! It’s still piss poor customer service
Worth Ave Group 回复2026-08-24
William, we are sorry to hear this. We will review for any requests you have made and expedite the request as appropriate.
It isn't starting out very well
It isn't starting out very well. It was a breeze to sign up and give them money. But after I bought coverage my new(old) Samsung S23 5g I had heard from others that they are really slow processing claims and bombard you with all kinds of forms to fill out. Knowing how demanding iam about service i opted to spend a little more money to get premium service from a reputable insurers. For 2 days now I've been trying to reach someone so that I can cancel my plan. No luck so far. This isn't something I would like if I'm trying to get my phone fixed or replaced
Worth Ave Group 回复2026-08-18
Douglas, we are sorry to hear this. You purchased on Sunday online and sent an email (1st) that same day. While online is available 24 hours/7 days a week, including filing claims as needed, our live assistance, click-to-chat, phones, and email direct responses are during business hours, which are closed on the weekends as our site does advise for customer service. Processing emails can take up to 2 business days during peak periods as a pop-up advised when you submitted your Contact Us inquiry (2nd) online Monday after business hours. We have confirmed all 3 of your inquiries (3rd after hours yesterday) and that your initial request is in queue to be completed today, with-in that 2-business day timeframe, to be processed based on the date it was requested.
SCAM company
The back of my phone cracked as well as the touch screen making the phone near impossible to use. As a result of the internally cracked touch screen, a white line appeared on the right side of the phone and the touch would only work when it wanted to. I filed a claim for it on July 24th, had to go to a shop and get an estimate, then sent it in. My claim was approved and I was told I would receive an email from Chase the on or before the following Friday, which I already thought was ridiculous, as this is a phone we're talking about which is used daily. Next Friday came and I still did not receive an email. Monday came, no email. I called Worth Ave's customer service and they said there's nothing they can do as the payment email comes from Chase and they have no way of checking if it was sent or not. Terrible system to use Chase as a scapegoat and not accept any form of liability on their part. I even called Chase and they did not have any record of an email mentioned with the claim. Called the next day because I STILL did not receive an email and they told me it's possible (which they claim to not even confirm since they can't check anything about payments after they approve it on their end) a paper check was sent out and it could take up to 15 business days for the check to be received. So you're telling someone they have to wait for basically a month to get their phone fixed! Absolutely ridiculous. I am highly skeptical I am even receiving any form of payment at this point and warn others to not go with this insurance company. The customer service and whole payment system is some of the worst I have encountered.
Worth Ave Group 回复2026-08-12
Ivoree, we are sorry to hear about your claim payment issue. We have confirmed that the original email from Chase to option an electronic payment was started but not completed. As this was not, a paper check was in process but as it was only in process, we have reoptioned the electronic for you. By now you should have already received a direct email about this from us and will receive and additional electronic payment email from Chase to option the electronic payment option. Please complete this with-in 5 days of receipt or the payment will default to a mail check again. If you have any additional question or need additional assistance, the email from us direct does have a direct email on phone number you may call for assistance.
易于注册
如果我需要使用它，就会看到它的情况。
VALUE 服务定价
购买这项保单既简单又轻松 为我的多台三星设备提供所需的覆盖范围
Worth Ave Group 回复2026-08-07
Thank you for highlighting the ease of online purchase for our comprehensive coverage, even for multiple devices, Derrick.
非常容易支付保费
关于什么不是真正透明......
在您阅读声明之前，所涵盖的内容并不真正透明。不承保硬件故障，这可能是购买保险的 50% 原因。我从未丢失或损坏过手机，但遇到过屏幕故障、充电端口故障和软件故障
Worth Ave Group 回复2026-08-07
We are sorry to hear this, Hunter. We try to be fully transparent with our site and corresponding icon, FAQs, coverage matrix, and other available information, to clearly convey the coverage - Accidental Damage/Theft/Standard Perils. It is not meant to replace a manufacturer warranty, which would cover the issues you reference. We even have a sample Policy Booklet (terms and conditions/declarations) available online for review at any time from the main landing page with having to get a quote or policy.
不会推荐！
我的笔记本电脑的键盘突然停止工作。它一直运行正常，然后就失败了。当我提出索赔时，他们拒绝了，因为我无法确定失败的确切原因。显然，仅仅说“键盘停止工作”是不够的……他们希望我确定这是机械故障、电气故障、磨损还是其他原因。 我是客户，不是计算机技术人员。一般人应该如何诊断键盘故障的内部原因？这正是人们购买保险的首要原因：当某些东西意外停止工作时，保险公司会调查原因。要求客户在履行索赔之前准确诊断复杂的硬件故障是不合理的，而且感觉像是避免支付合法索赔的借口。 整个过程令人沮丧，让我觉得他们在寻找技术细节，而不是试图公平地评估这一说法。如果您的设备突然出现故障，并且您没有专业知识来解释其背后的精确内部机制，请做好准备，因为缺乏技术知识可能会被用来对付您。 根据我的经验，在依赖 Worth Ave. Group 提供设备保护之前，我会三思而后行。
如此快速、简单，每月价值 9 美元
Worth Ave Group 回复2026-08-03
Gigi, thank you for highlighting our ease of online purchasing affordable coverage, even choosing a monthly payment option, with your positive review.
省钱
服务钱价
Worth Ave Group 回复2026-08-03
Thank you for the Positive review Hatim.
在线过程快速而简单……
为我的笔记本电脑购买保险的在线流程既快速又简单。
Worth Ave Group 回复2026-08-03
Thank you for the positive review for our ease of online purchasing coverage Michael.
比 T-Mobile 便宜很多，我……
比 T-Mobile 便宜得多，我这里涵盖了所有内容。手表、iPad、Mac Book Pro ✌️👍
Worth Ave Group 回复2026-08-03
Thank you, Enola, for the positive review highlighting our affordability of coverage for multiple devices.
获得保险的简单流程
Worth Ave Group 回复2026-08-03
Thank you for the positive review regarding our ease of purchasing coverage online Matthieu.
轻松获得维修保修
轻松获得维修保修。比我检查过的其他一些便宜得多
Worth Ave Group 回复2026-08-04
Thank you, Michael, for the positive review related to our affordable coverage.