XP Health

We are so glad to hear that you found the process of navigating our platform and purchasing glasses to be easy and straightforward! Thank you for your kind recommendation.

We're so glad our digital scanning helped you find the perfect lenses! We appreciate your positive feedback.

We are truly sorry to hear about the trouble with your sunglasses order. We understand how frustrating it is when a package gets stuck in transit. It looks like your order was out for delivery on 7/27/26, but didn't make it to your door. It should arrive today or tomorrow. We are actively looking into the tracking information, and will remake the order if necessary.

We're so glad to hear that you found affordable options that fit your prescription and style! It's wonderful to know that our warranty pleasantly surprised you and that we could get a replacement to you quickly. Thank you for sharing your positive experience!

We're so glad you found our website easy to use and enjoyed the virtual try-on feature. We appreciate your positive feedback!

We're so glad to hear that our customer service was amazing. We truly appreciate your kind words!

We're so glad to hear you're enjoying finding a great selection of eyewear! It's wonderful that our return policy and pricing allow you to have multiple options. We appreciate you sharing your positive experience with your co-workers and look forward to serving you again!

We're glad you appreciate our service and app experience! We understand your feedback regarding the exchange process and are actively working to streamline it for a smoother experience.

We are so happy to hear that you had a great experience with us and are pleased with the quality and fit of your new glasses! We truly appreciate your positive feedback and your recommendation. We also value your suggestions regarding expanding our frame selection and providing more order status updates. We are always working to improve our services and your input is incredibly helpful.

We are so glad you found our choices great and the experience easy to use. We truly appreciate your positive feedback!

We're so happy to hear that our website has been intuitive and easy for you to use! It's wonderful to know that our customer support team was able to provide helpful and responsive assistance when you needed us for your name change and contact theft issues. We truly appreciate your kind feedback.

We're so glad to hear that you found our products easy to work with and of good quality. Thank you for your wonderful feedback!

We are so happy to hear that our customer service met your expectations. We appreciate your kind words.

We're so happy to hear that you find our app easy to use and intuitive, with a great user interface! It's wonderful to know that our selection of contact lenses and glasses meets your needs so well.

We are so glad to hear that your first online prescription glasses experience was easy and positive! It truly makes our day to know our team, especially the Eye Doctor, provided such helpful assistance. We appreciate your kind words about our company, pricing, and timely shipping. We look forward to helping you with your contact lens order too!

We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the difficulty in finding an eye doctor who accepts our program and the challenges you've faced with your new frames. It's certainly not ideal when your eyewear isn't comfortable or easily adjustable. We are always working to expand our network of providers and improve the quality and fit of our products. Your comments are valuable as we continuously strive to enhance our services and offerings for all our members. In the meantime, this article may help with frame adjustment: https://xphealth.zendesk.com/hc/en-us/articles/27614754080667-How-to-Adjust-Your-XP-Health-Eyeglass-Frames Additionally you can also seek professional adjustments at your convenience: Where to Go: Any local optometrist or eyewear store, such as LensCrafters or Target Optical. Cost Savings: Many locations offer complimentary adjustments, even if you did not purchase her glasses there. If you're charged for the adjustment, you can send us the receipt, and we’ll reimburse up to $25.00 for the cost of the adjustment.

We're so glad you found our selection appealing and the ordering process straightforward. We appreciate your positive feedback!

We're so happy to hear that our process was simple and our prices met your expectations! Thank you for your wonderful feedback.

We're so glad we could quickly resolve the contact lens order issue for you! We appreciate you taking the time to share your positive experience with our customer service. We're always here to help.

We're so happy to hear you find our app user-friendly and enjoy the wide selection of contacts and glasses we offer. Your positive feedback truly brightens our day!