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XP Health

62 条评价

4.662 条评价
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关于 XP Health

数据更新
网站
www.xphealth.co
分类
电子与科技
所在地
United States · San Carlos
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(4/4 条)
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XP Health靠谱吗?

XP Health(www.xphealth.co)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 62 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Thomas Sciuto · 写过 1 条评价 · 体验于 2026-08-05 ·

XP - 具有真正愿景和服务的组织

XP 的创始人拥有远大的愿景(没有双关语),他们致力于让每个人都能获得、易于理解且负担得起愿景的好处。 XP 提供卓越的客户服务,并提高了提供最佳、卓越的整体视力护理体验的标准。

XP Health 回复2026-08-05

We are so thrilled to hear that you recognize our commitment to making vision care accessible and easy to understand for everyone. Providing superior customer service and an optimal vision care experience is always our goal, and your kind words truly motivate us.

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Qeturah Olivera · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

这里没有抱怨!

我有一个愉快的购物经历,在那里我能够准确地找到我想要的东西。我的订单在一周内到达,包装安全。我为我女儿订购了眼镜,但我们都很喜欢它们,迫不及待地等到明年!

XP Health 回复2026-08-05

We are so happy to hear you found exactly what you needed and that your order arrived quickly and securely! It's wonderful that both you and your daughter are enjoying the glasses. We appreciate your kind words and look forward to serving you again next year!

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Terry Delmonte · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

无用的眼部保险,请勿使用

这是我见过的最糟糕的保险,因此如果我的公司在 2027 年保留 XP Health,我根本不会续签我的眼科护理保险,我希望他们不会。

XP Health 回复2026-08-04

We appreciate you sharing your feedback. We are sorry to hear that we did not meet your expectations. Our team previously reached out regarding the optimization of your lenses, and we have not received a response. We'd love to make this right for you.

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Joseph G · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

线上体验很棒

线上体验很棒。物品到达速度很快。使用该网站时没有技术问题。价格真的很棒。

XP Health 回复2026-08-04

We're so glad to hear you had a great online experience and that your items arrived quickly. We appreciate your positive feedback on our site and pricing!

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Nichole Brown · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

快速运输和不错的选择...

快速运输和良好的框架选择。

XP Health 回复2026-08-04

We're happy to hear that our shipping was quick! We appreciate your feedback on our frame selection.

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Christine Mccormick · 写过 1 条评价 · 已认证 · 体验于 2026-01-15 ·

有很多框架可供选择……

有很多框架可供选择,当我在加载处方数据时遇到困难时,客户服务反应灵敏且乐于助人

XP Health 回复2026-08-03

We're so glad to hear you found a great selection of frames and that our customer service team was responsive and helpful when you needed assistance with your prescription!

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Eric · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

服务又快又简单

服务很简单、快捷,而且折扣太棒了!虚拟试戴让我可以轻松选择适合我的眼镜。

XP Health 回复2026-08-03

We're thrilled to hear that you found our service easy and quick, and that you appreciated the discount! It's wonderful that our virtual try-on feature helped you find the perfect pair of glasses.

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Michela McFall · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

通过 XP Health 订购一直是......

通过 XP Health 订购变得轻而易举。客户服务非常支持解决问题。订购方式和流程都很简单!价格也非常公平。

XP Health 回复2026-08-03

We're so happy to hear that ordering with us has been a breeze and that our customer service was supportive. We appreciate you highlighting our simple process and fair pricing!

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Dave Nygren · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

XP Health 太棒了!

XP Health 以更优惠的价格提供多种眼镜和隐形眼镜可供选择,您可以通过计算机订购!他们提供优质的服务和选择。

XP Health 回复2026-08-03

We're thrilled to hear you appreciate our wide selection of glasses and contacts, as well as our competitive prices! We're also glad you found our online ordering convenient and our service great.

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Angela Hodge · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

易于遵循的说明和许多...

易于遵循的说明和许多选项可供选择

XP Health 回复2026-08-03

We're delighted to hear that you found our instructions easy to follow and appreciated the variety of options available! Thank you for your wonderful feedback.

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Kenneth Gaston · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

网上订购的便利之处在于……

网上订购的便利是我订购时发现的最大好处!

XP Health 回复2026-08-03

We're so glad our online ordering process provided you with such convenience! Thank you for sharing your positive feedback.

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Desiree Pearman · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

现场应用程序不适用于...

现场应用程序无法测量眼睛,花了三周多的时间才得到一个“套件”在家做,然后又花了四到六周才得到我的眼镜..即使在与客户服务交谈之后。不太可能再次使用这项服务..

XP Health 回复2026-08-04

We appreciate you sharing your experience. We are concerned to hear about the difficulties you encountered with our measurement tools, and we understand how frustrating the wait for your kit and glasses must have been. Your order required a lined bifocal optimization, and the kit exchange added significant time to your timeline — we recognize that fell well short of what you should expect from us. As part of our service recovery, we added complimentary expedited shipping to your order. We are always working to provide a better experience, and hope to win back your trust.

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Vanessa Paxston · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

可怕

没有人知道他们在说什么,你打电话,一个人告诉你一件事,然后你打电话,另一个人说完全相反的事情。每次我进行互动时都会发生这种情况,现在我只是不打电话或伸出援手。我希望明年我的公司能再次转型。

XP Health 回复2026-08-04

We are sorry to hear about the inconsistent information you received and understand how frustrating this must be. We reviewed our support history and do not have a record of you contacting our team directly. We'd be happy to reach out to help clear things up.

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Jennifer Bogerty · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

XP 健康状况非常好,而且超级容易……

XP health 非常棒,而且超级容易使用。一旦下单,沟通和跟进让我安心。即使我不喜欢我订购的眼镜,他们也会免费帮助我更换。

XP Health 回复2026-07-31

We're so happy to hear that you found XP Health great and easy to work with! It's wonderful to know our communication and follow-up made you feel at ease. We're especially pleased we could help you with a replacement at no charge.

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Theresa Whalen · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

极好的!!

一个++++++++++++++++++++++

XP Health 回复2026-07-31

Thank you for your glowing review! We really appreciate it.

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Julia Wiklander · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

浏览应用程序很容易

浏览应用程序、找到眼镜选择等都很容易。我会向我的朋友和家人推荐 XP Health。交货很快。

XP Health 回复2026-07-31

We're so happy to hear you found our app easy to use and enjoyed the quick delivery. We appreciate you recommending us!

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Mark Mills · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

喜欢这种体验

喜欢这种体验,喜欢眼镜。 谢谢大家 马克

XP Health 回复2026-07-30

We're so happy to hear you love the experience and your new glasses! We appreciate your kind words.

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Mehran Makarian · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

XP健康状况棒极了!...

我喜欢 XP Health 在选择型号和使用 AR 试用眼镜时的详细信息。非常好的客户服务模式。

XP Health 回复2026-07-30

We are so glad to hear you appreciate the detailed experience of selecting models and using our virtual try-on feature. Thank you for recognizing our customer service!

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Logan C · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

伟大的公司

XP Health 回复2026-07-30

Thank you for your kind words!

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Tony · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

很棒的眼镜和很多优惠

XP Health 回复2026-07-30

We're so happy to hear you found our glasses to be great and a fantastic deal! We truly appreciate your positive feedback.