XP 的创始人拥有远大的愿景(没有双关语),他们致力于让每个人都能获得、易于理解且负担得起愿景的好处。 XP 提供卓越的客户服务,并提高了提供最佳、卓越的整体视力护理体验的标准。
XP Health 回复2026-08-05
We are so thrilled to hear that you recognize our commitment to making vision care accessible and easy to understand for everyone. Providing superior customer service and an optimal vision care experience is always our goal, and your kind words truly motivate us.
We are so happy to hear you found exactly what you needed and that your order arrived quickly and securely! It's wonderful that both you and your daughter are enjoying the glasses. We appreciate your kind words and look forward to serving you again next year!
这是我见过的最糟糕的保险,因此如果我的公司在 2027 年保留 XP Health,我根本不会续签我的眼科护理保险,我希望他们不会。
XP Health 回复2026-08-04
We appreciate you sharing your feedback. We are sorry to hear that we did not meet your expectations. Our team previously reached out regarding the optimization of your lenses, and we have not received a response. We'd love to make this right for you.
J
Joseph G · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
线上体验很棒
线上体验很棒。物品到达速度很快。使用该网站时没有技术问题。价格真的很棒。
XP Health 回复2026-08-04
We're so glad to hear you had a great online experience and that your items arrived quickly. We appreciate your positive feedback on our site and pricing!
N
Nichole Brown · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
快速运输和不错的选择...
快速运输和良好的框架选择。
XP Health 回复2026-08-04
We're happy to hear that our shipping was quick! We appreciate your feedback on our frame selection.
We're so glad to hear you found a great selection of frames and that our customer service team was responsive and helpful when you needed assistance with your prescription!
E
Eric · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
服务又快又简单
服务很简单、快捷,而且折扣太棒了!虚拟试戴让我可以轻松选择适合我的眼镜。
XP Health 回复2026-08-03
We're thrilled to hear that you found our service easy and quick, and that you appreciated the discount! It's wonderful that our virtual try-on feature helped you find the perfect pair of glasses.
通过 XP Health 订购变得轻而易举。客户服务非常支持解决问题。订购方式和流程都很简单!价格也非常公平。
XP Health 回复2026-08-03
We're so happy to hear that ordering with us has been a breeze and that our customer service was supportive. We appreciate you highlighting our simple process and fair pricing!
D
Dave Nygren · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
XP Health 太棒了!
XP Health 以更优惠的价格提供多种眼镜和隐形眼镜可供选择,您可以通过计算机订购!他们提供优质的服务和选择。
XP Health 回复2026-08-03
We're thrilled to hear you appreciate our wide selection of glasses and contacts, as well as our competitive prices! We're also glad you found our online ordering convenient and our service great.
A
Angela Hodge · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
易于遵循的说明和许多...
易于遵循的说明和许多选项可供选择
XP Health 回复2026-08-03
We're delighted to hear that you found our instructions easy to follow and appreciated the variety of options available! Thank you for your wonderful feedback.
We appreciate you sharing your experience. We are concerned to hear about the difficulties you encountered with our measurement tools, and we understand how frustrating the wait for your kit and glasses must have been. Your order required a lined bifocal optimization, and the kit exchange added significant time to your timeline — we recognize that fell well short of what you should expect from us.
As part of our service recovery, we added complimentary expedited shipping to your order. We are always working to provide a better experience, and hope to win back your trust.
We are sorry to hear about the inconsistent information you received and understand how frustrating this must be. We reviewed our support history and do not have a record of you contacting our team directly. We'd be happy to reach out to help clear things up.
XP health 非常棒,而且超级容易使用。一旦下单,沟通和跟进让我安心。即使我不喜欢我订购的眼镜,他们也会免费帮助我更换。
XP Health 回复2026-07-31
We're so happy to hear that you found XP Health great and easy to work with! It's wonderful to know our communication and follow-up made you feel at ease. We're especially pleased we could help you with a replacement at no charge.
We are so glad to hear you appreciate the detailed experience of selecting models and using our virtual try-on feature. Thank you for recognizing our customer service!
L
Logan C · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
伟大的公司
XP Health 回复2026-07-30
Thank you for your kind words!
T
Tony · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
很棒的眼镜和很多优惠
XP Health 回复2026-07-30
We're so happy to hear you found our glasses to be great and a fantastic deal! We truly appreciate your positive feedback.