yaheetech.shop

Thanks for your review and sorry for keeping you waiting.I'm sorry to hear that you were dissatisfied with the product. Please provide us your order number,we will help address your issue immediately. Or please email us at [email protected] or FB: Yaheetech for assistance.

Sorry for any inconvenience caused. Please provide us your order number,we will help address your issue immediately. Or please email us at [email protected] or FB: Yaheetech for assistance.

We are terribly sorry to hear your bird cage gift is incomplete without hardware, tray and bowls, and we fully understand how frustrated you are about this unpleasant experience. To arrange complimentary spare parts shipment for you, our after-sales system needs the original order number to look up the purchase record, confirm the exact bird cage model and verify relevant purchase information first. Unfortunately, we cannot locate any product information or proceed with parts delivery without a valid order ID, which is our unified after-sales operational rule. Since this item was purchased six months ago as a birthday gift instead of your own order, we totally get you don’t have the order number on hand. We sincerely recommend you check with the person who gifted you this cage to retrieve the original Amazon order number. Once you get it, please feel free to message us anytime, and we will promptly arrange the required hardware and tray for you free of charge. We truly regret the inconvenience caused and appreciate your kind understanding. Best regards, Yaheetech Customer Service

We are extremely sorry for the terrible shopping experience you have endured with our chair, and we sincerely apologize for the lengthy three-week waiting period to receive your refund proposal. It is never our intention to delay replies or hold back refunds deliberately, and we fully acknowledge that our after-sales handling speed failed to meet your expectations, which is entirely our fault. We strictly abide by Amazon official review rules and will never block, delete or restrict any customer’s legitimate honest reviews, including one-star feedback. All buyers have the full right to post true shopping experiences, and interfering with customer reviews violates platform regulations, which we will never do. Could you please kindly send us your order number via Amazon message? We will look into your order details immediately, speed up the whole process and make sure all your issues are properly settled. We hope to get a chance to make this right for you.

Thank you so much for your lovely positive feedback! We’re delighted that you love the item, satisfied with its quality and fast delivery. Your recognition means a lot to us, and we look forward to serving you again soon.

After checking, we have shipped the replacement item to your address, hope this can help you.

Sorry for any inconvenience caused. Please provide us your order number,we will help address your issue immediately. Or please email us at [email protected] or FB: Yaheetech for assistance.

Thank you for your genuine review. We are truly sorry for the messy delivery experience with your parasol and base. We arrange separate shipments by different carriers according to parcel weight, yet we neglected to inform you of split delivery beforehand, causing unnecessary trouble for you. Sorry for any inconvenience caused. Kindly share your order number and we’ll sort out your problem right away. You may also email [email protected] or message our FB page Yaheetech to get support.

We sincerely apologize for the unpleasant experience you’ve had with your order (Order No. 577362050930217571, Return No. 4035323667966104163). The core reason we cannot process your refund directly at present is that your order has exceeded the valid refund processing time limit required by TikTok Shop platform rules. As a result, the platform has automatically locked and closed our refund operation channel for this order. We are unable to unlock the refund channel on our end independently. Could you please reach out to TikTok Shop official support again and request them to reactivate the refund entry for your return case? Once the platform restores the refund access, we will immediately complete your $1000 refund operation for you without delay. We fully understand you have been following up on this refund issue since May and submitted multiple complaints, and we truly regret the inconvenience this has caused you. Please let us know once you get a response from TikTok Shop, and we will coordinate with you promptly to resolve this matter.

Sorry for any inconvenience caused. Please provide us your order number,we will help address your issue immediately.Or please email us at [email protected] or FB: Yaheetech for assistance.

Thank you for your feedback regarding your office chair order. Please kindly note that our after-sales service period for orders is 90 days from the date of purchase. Unfortunately, your order has exceeded this valid after-sales timeframe, so we are unable to provide further after-sales solutions for this case. We sincerely appreciate your understanding.

Sorry for any inconvenience caused. Please provide us your order number,we will help address your issue immediately.

We sincerely regret the unpleasant experience you encountered regarding your compromised Amazon account. As an e-commerce seller, our standard operational process is to fulfill and ship orders immediately once they are successfully placed through the Amazon platform. We have no way to identify whether an order is fraudulent or unauthorized from our end, as all order information, account ownership verification, and account security management fall under Amazon’s jurisdiction. We kindly suggest you prioritize resolving this account hacking issue directly with Amazon’s official support team, as they hold full access to your account security records, login logs and order authorization details to trace the unauthorized buyer and arrange relevant remedies. Our customer service team has been ready to assist you with order-related information, yet we cannot intervene in Amazon’s account security disputes.

We are truly sorry for the frustrating delivery experience you had with your order, and we fully understand your dissatisfaction. First, we would like to clarify our cooperation process with logistics provider Evri. As a third-party seller, we do not have direct administrative access to Evri’s internal tracking system, address correction module or delivery database. All postcode matching, parcel size assessment and transit status updates are managed independently by Evri. When delivery abnormalities arise, our standard guidance is to advise customers to reach out to Evri directly, as only the logistics team can adjust address information and trace returned parcels in their backend system. We did offer to resend the product to you as a solution once we learned the parcel was sent back to our warehouse. We apologise that our communication failed to effectively resolve your troubles and made you feel unsupported throughout the process. There was a lack of proactive follow-up on our end to coordinate with Evri on your behalf, which is a flaw we will optimise in our customer service workflow immediately. We notice Amazon has completed your refund request on your behalf. We respect this outcome and will carry out internal training for our support team to take more initiative in coordinating logistics issues for customers moving forward. We hope you can give us a chance to provide much better service if you choose to shop with us again in the future.

Sorry to hear your planter boards warped and that you haven’t received a reply. We will get in touch with you by email soon to sort out the problem.

We sincerely apologize for the inconvenience you've experienced. Please be advised our product warranty lasts for 90 days. Since your item is out of warranty, we cannot provide free replacement hardware.

Sorry for any inconvenience caused. Please provide us your order number,we will help address your issue immediately. Or please email us at [email protected]

We are truly sorry for the damaged cabinet and the unpleasant experience you had. We would like to kindly clarify our official policy here: full refund is normally issued only after the related items are returned. We totally understand your situation and inconvenience without original packaging. We sincerely apologize for all the trouble caused and we will definitely optimize our product quality and after-sales service strictly. We appreciate your honest feedback very much.

Thanks for being a loyal Yaheetech customer! Your continuous support and praise are highly appreciated. We’ll keep providing premium products and convenient delivery for you and your family.