Zenni Optical（www.zennioptical.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 203 条用户评价，属于健康与医疗分类，口碑优秀。86% 的评价为 4 星及以上，9% 为 1 星；商家回复了 91% 的差评。数据最后更新于 2026-08-10。
我喜欢以合理的价格选择镜框和款式。我只购买了运动眼镜，非常合适，可以保护我的眼睛。
Thank you for your review, Joan! We are happy to hear that you appreciate our wide selection of frames and styles. It's great to know that your new sport glasses are a worked perfrect on you.
不敢相信价格。 到目前为止已经喝了六杯了，真是太高兴了。 尝试在我的服装颜色中添加眼镜。 有一些事情不太对劲，他们发送了一个二维码，将其交给 UPS，然后就发放了信用证。 就是那个样本。 如果您担心退货以及退货的难易程度......别这样！ 简单的！ 就像亚马逊一样。 相同的程序。 我真的很喜欢禅宗！
Thank you for your wonderful review, Patsy! We are so happy to hear that you are enjoying your six pairs of glasses and love coordinating them with your outfits. It's fantastic to know that our return process was simple and convenient for you. We truly appreciate you sharing your positive experience!
他们的处方是错误的，当眼镜在规定的时间内归还时，没有退款。 已经一个多月了，还没有看到退款。
Thank you for your review, Carl. We are truly sorry to hear that your glasses arrived with an incorrect prescription and that you have experienced a delay with your refund after returning them, and we sincerely apologize for this frustrating experience. We completely understand your concern and want to ensure this is looked into and handled properly for you. Please reach out to our team directly so we can discuss the details regarding your return status and assist you further. You can connect with us via email at [email protected], by phone at 1-800-211-2105, through chat on our website, or on social media—our advocates are standing by to assist you!
错误的处方。 我戴的眼镜看不清楚。 我之前向你订购过，没有任何问题。
Thank you for taking the time to share your review, and thank you for being a returning customer with us, Jay. We are glad to hear that your previous orders went smoothly, but we are truly sorry that you are unable to see clearly through your newest pair, and we apologize for this frustrating experience. We want to resolve this for you as quickly as possible! We see that a return label has already been sent to your email to help make returning your glasses as smooth and easy as possible. Whenever you are ready to send them back or if you need help selecting a replacement pair, our team would love to step in and assist you. Please feel free to reach out to us via email at [email protected], by phone at 1-800-211-2105, through chat on our website, or on social media—our advocates are always here to help make sure you get the clear vision you expect!
收到眼镜的时间比预期要长，但现在我收到了，我对它们很满意。
Thank you for your review, Rob. We appreciate your feedback and understand the wait for your glasses was longer than anticipated. We are glad you are happy with them now.
订购很容易，而且我戴着头盔时可以清楚地看到运动护目镜。
优质玻璃价格优惠。易于订购。这是我几年来买的第四双。他们每次都表现出色。
加急送货是一个骗局。 我已经订购了加急送货，他们立即创建了一个运输跟踪号码并将我的订单标记为“已发货”，并向我发送了一封电子邮件，告知商品已发货。 USPS 仍在等待，状态为“USPS 正在等待物品”，他们在 5 天后从未发货。
Thank you for your review. We are so glad to hear that you love your new glasses, but we are truly sorry that your rush shipping experience fell short due to the delay with USPS. We completely understand how frustrating it is to pay for expedited delivery only to have your package sit idle with a tracking label created, and we apologize for this disappointment. We would love to look into this further and help resolve the shipping charge for you. Please reach out to us with your order number via email at [email protected], by phone at 1-800-211-2105, through chat on our website, or on social media so we can make this right for you.
易于使用的网站。他们的处方眼镜价格实惠，质量上乘。数字瞳孔距离测量准确无误。偏光镜面渐进镜片大约在同一时间交付，就好像我从验光师那里订购了一副镜片一样。交付的太阳镜符合他们的处方。由于缺乏高级感，镜框感觉有点廉价，但镜框感觉很坚固，应该能在规定的时间内使用。
Thank you for your review! We're delighted to hear that you found our website easy to use and that you're pleased with the quality and price of your prescription glasses. It's great to know that the digital pupil distance measurement was accurate and that your polarized, mirror-finished, progressive lenses arrived in a timely manner. We appreciate your feedback regarding the feel of the frames and are glad they feel sturdy.
该公司专业、反应灵敏且易于合作。沟通清晰，过程顺利，我的任何问题都很快得到解答。总的来说，他们让体验变得简单而愉快。
Thank you for your wonderful review, Beatriz! We are so pleased to hear that your experience with us was professional, responsive, and easy. We always strive for clear communication and a smooth process, and it's fantastic to know we achieved that for you.
多年来我一直是 Zenni 的忠实客户，并从他们那里购买了几副眼镜。我一直推荐它们，因为它们以实惠的价格提供了不错的质量。不幸的是，我最近的购买彻底改变了我的看法。 镜框很棒，但老实说，镜片是我拥有过的最糟糕的。无论我做什么，它们看起来都不干净。我使用过超细纤维布、镜头清洁剂和预湿的镜头湿巾，但它们总是被弄脏、浑浊和有条纹。我非常爱护我的眼镜，所以这并不是因为疏忽。在过去的几个月里，镜片变得越来越差。 这真的让我怀疑Zenni的质量是否已经下降了。他们是否变得更加注重大规模生产，而不是保持最初让这么多人成为忠实客户的质量？ 我真的很失望，因为到目前为止我一直对 Zenni 有积极的体验。如果这是他们镜头的新标准，我在再次订购之前必须三思而后行。 我很想知道其他长期客户是否注意到同样的质量下降，或者我是否刚刚收到了一双有缺陷的鞋子。
Thank you for your review, Katelyn! We sincerely apologize for the disappointing experience you've had with your recent lens purchase. We truly value your long-standing loyalty and understand how frustrating it is when a product doesn't meet the quality you've come to expect from us. We are genuinely concerned to hear that your lenses are constantly smudged, cloudy, and streaky despite your diligent care. Your feedback is incredibly important as we continuously strive to maintain the quality that has earned the trust of customers like you. We want to regain your confidence and would appreciate the opportunity to look into this further for you. Please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
选择、检查和交付都很棒。眼镜的尺寸太大（以为我选了小号，结果却变大了），渐进镜片太大了，很难看清楚，所以脸在错误的位置。
Thank you for your review. We're sorry to hear that the size of the glasses and the progressive lenses are not meeting your expectations. We understand how important it is for your glasses to fit correctly and for your vision to be clear. If you would like to check your return options please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
我对我的购买感到非常满意...一如既往的优质规格。 保持良好的标准:)
Thank you for your review, Brigitte! We are so pleased to hear that you are happy with your purchase and that you consistently receive good quality from us. We appreciate your kind words and will continue to maintain our high standards!
我从他们那里购买了几副眼镜，我一直对我的眼镜非常满意，而且价格和质量是无与伦比的。
Thank you for your review, Russell! We are so happy to hear that you've consistently been very satisfied with your glasses and that you appreciate our prices and quality.
我从这里为我的孩子订购了一副眼镜，作为备用眼镜，以防她丢失或损坏我们从眼科医生办公室得到的那副眼镜。 这最终成为有史以来最好的主意 - 手头有另一双真是太棒了，而且它们是如此实惠！ 强烈推荐！
Thank you for your wonderful review, Monica! We are so pleased to hear that having a backup pair of glasses for your child has been such a great idea and that they were so affordable. It's fantastic to know we could provide such a convenient and budget-friendly solution for your family!
买了几副眼镜，很快就到了，效果很好。 价格好。
Thank you for your review, CL! We are so happy to hear that your glasses arrived quickly and that you are pleased with our prices and the quality of your new eyewear.
绝对是最好的客户服务和最好的产品。我爱泽妮！！
Thank you for your wonderful review! We are absolutely thrilled to hear that you love our products and appreciate our customer service. We truly value your support!
Thank you for your review, Eric! We are pleased to hear that you are satisfied with the delivery and qualify of the product.
为您量身打造，有多种镜框可供选择，以匹配您的脸型和风格
Thank you for your review, Denisse. We're so happy you found the perfect frames to match your face and style! We appreciate your kind words.
我的处方价格实惠且制作完美。
Thank you for your review, Sandy! We are absolutely thrilled to hear that your prescription was both affordable and perfectly made. We are so glad we could deliver a high-quality product that meets your expectations.
共 203 条符合条件的评价