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Health & Medical

Zenni Optical

203 reviews

4.5203 reviews
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About Zenni Optical

Data updated
Website
www.zennioptical.com
Category
Health & Medical
Location
United States · Novato
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
91% (20/22)
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Is Zenni Optical legit?

Zenni Optical (www.zennioptical.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.

What people say

M
Micheal Anderson · 1 review · Verified · Experienced 2026-06-30 ·

Good to know about this

Good to know this information

C
Cheryl MacMurray · 1 review · Verified · Experienced 2026-06-10 ·

Great price fast delivery great…

Great price fast delivery great selection of frames

B
Beverly · 1 review · Verified · Experienced 2026-06-30 ·

Glasses for Active Sports

The glasses arrived quickly and were exactly what I expected. The price was fair. While playing Pickleball they do not slide and the transition lenses are great for anytime of day.

D
Don · 2 reviews · Verified · Experienced 2026-07-01 ·

Quick, fairly simply, good selection & price

Quick, fairly simply, good selection & price. I hadn’t used Zenni Optical before. Taking a chance paid off.

S
Sian · 1 review · Verified · Experienced 2026-07-08 ·

3rd order from Zenni & impressed as usual

3rd order from Zenni now, the website is easy to navigate and the try on tool gives you a good idea of how the glasses will look. As always, super impressed with my glasses, they are so affordable and the quality is amazing too. No doubt I'll order more 😌

P
Patricia Williams · 1 review · Verified · Experienced 2026-07-07 ·

Great service

Great service! My glasses came in quickly. The fit was perfect and the price was very reasonable. I will order from here again.

T
Tracy Marschke · 1 review · Verified · Experienced 2026-06-30 ·

Great customer service

Great customer service! I love my new glasses.

A
Al Nie · 1 review · Verified · Experienced 2026-07-01 ·

Good csr's and overall business

E
Erika Womack · 3 reviews · Verified · Experienced 2026-05-26 ·

Easy to order and arrived earlier than…

Easy to order and arrived earlier than expected!

B
Bharat · 2 reviews · Verified · Experienced 2026-06-30 ·

My glasses is massed up and when you…

My glasses is massed up and when you look for reading it magnifies more and far sighted look ok

D
Daniel Garrett · 2 reviews · Verified · Experienced 2026-06-29 ·

Zenni has been an amazing place to get…

Zenni has been an amazing place to get glasses for my whole family. Prices are fantastic, quality super good. My 14 year old boy broke his glasses all the time playing basketball etc. So far not broken purchased two months ago.

Reply from Zenni Optical2026-08-06

Thank you for your review, Daniel! We're happy to hear that our glasses have been a great fit for your family, especially for your active son! Knowing our quality and prices meet your needs is wonderful feedback.

A
Audrey Renfro · 2 reviews · Verified · Experienced 2026-06-29 ·

Great quality glasses!

Reply from Zenni Optical2026-08-06

Thank you for your review, Audrey!

T
Tracey Phillips · 1 review · Verified · Experienced 2026-07-07 ·

Only Zenni from now on!

Never ordering glasses in clinic again, Zenni offered more selections than the doctors office, for better pricing that was straightforward. This was more affordable than using my insurance!

Reply from Zenni Optical2026-08-06

Thank you for your review, Tracey! We are happy to hear that our selection and pricing have made such a positive difference for you. We appreciate you choosing us for your eyewear needs!

A
Anne Booth · 1 review · Verified · Experienced 2026-06-29 ·

Great glasses.

Reply from Zenni Optical2026-08-06

Thank you for your review, Anne!

J
John · 3 reviews · Verified · Experienced 2026-07-06 ·

Quality multi focal glasses.

Quality multi focal glasses that

Reply from Zenni Optical2026-08-06

Thank you for your review, John. We're happy to hear that our multifocal glasses meet your expectations for quality. We appreciate your positive feedback.

C
Customer · 2 reviews · Verified · Experienced 2026-06-29 ·

Great experience

Prescription accurate, lovely frames, reasonable shipping.

Reply from Zenni Optical2026-08-06

Thank you for your review! We are absolutely thrilled to hear that your worked perfectly. Your positive feedback truly makes our day!

A
Andreas · 1 review · Verified · Experienced 2026-06-29 ·

The pair of glasses was nicer than the…

The pair of glasses was nicer than the first one that I bought from zenni over a year ago. The quality is great. And the price was amazing compared to the ridiculous prices from Luxottica or at the eye doctor's office.

Reply from Zenni Optical2026-08-06

Thank you for your review, Andreas! We are so pleased to hear that your new glasses worked great. It's fantastic to know that you found our pricing amazing.

T
Terriback · 3 reviews · Verified · Experienced 2026-06-30 ·

Great prices …

Great prices great selection speedy shipping. Love the online try on.

Reply from Zenni Optical2026-08-06

Thank you for your wonderful review! We're so happy to hear that you appreciate our prices, selection, and speedy shipping. We're especially thrilled that you love the online try-on feature!

B
Beverly Woods · 1 review · Verified · Experienced 2026-06-25 ·

Great service and glasses

Reply from Zenni Optical2026-08-06

Thank you for your wonderful review, Beverly! We are so pleased to hear that you are happy with both our service and your new glasses.

K
Kasha Cushman · 1 review · Verified · Experienced 2026-07-01 ·

Accuracy of order, quality, price

The glasses themselves came in the mail pretty quickly. The only thing about the glasses that was disappointing was the fact that I ordered the reflective part of the glasses to be in the blue reflective shine, but it came in the pink reflective shine (I hope that made sence). Other than that, everything fits perfectly and the glasses are great! Expecially for the price. Thank you.

Reply from Zenni Optical2026-08-06

Thank you so much for taking the time to share your review, Kasha! We are so glad to hear that your order arrived quickly, that you love the fit and pricing of your new glasses, and that they are working out well for you overall. However, we understand your concern regarding the pink reflection on your lenses when expecting a blue sheen. The subtle pinkish sheen is a natural characteristic of our specialized anti-infrared lens coatings, which filter and reflect infrared light rays to protect your eyes. Depending on the specific protective coating selected—such as blue-light blocking, standard anti-reflective, or infrared-blocking—the subtle reflective hue on the lens surface can range from blue and green to pink. We want to make sure you get the exact aesthetic and lens features you prefer! If you ever have questions or need guidance choosing the right anti-reflective coating for your visual needs and daily style on future orders, please feel free to reach out to us via email at [email protected], by phone at 1-800-211-2105, through chat on our website, or on social media—our team is always happy to assist you!