Zenni Optical (www.zennioptical.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
Very good quality and very efficient thank you for the product
Thank you for your review, Jabari! We are absolutely thrilled to hear that you are pleased with the excellent quality and efficiency of our product.
lt took a little longer than I expected, to received my order, but I'm grateful I got just what I needed.
Thank you for your review, Rosa! We appreciate your feedback and are glad to know that you received exactly what you needed, despite the slight delay. We are always working to improve our delivery times.
Ordering and use of the website was great!
Thank you for your review, Amy! We are pleased to hear that you had a great experience. Your feedback is truly appreciated!
Fast shipping and arrived in perfect condition! Looks just like the pictures and firs perfectly! Even with add-ons and transition lenses, it was still cheaper than my local optometrist!
Thank you for your review, Leesa! We are pleased to hear that your order arrived in timely manner. It's great that everything works well!
Great prices, great glasses. Prescription is excellent quality.
Thank you for your review! We are absolutely thrilled to hear that you are so happy with the great prices and excellent quality of your new glasses. Knowing that your prescription is perfect truly makes our day!
Overall great quality and good service. Bought many pairs and will buy many more in the future
Thank you for your review, Vala! We are so pleased to hear that you consistently find our quality great and our service good. We truly appreciate your loyalty and look forward to your future purchases!
Good prescription glasses that seem pretty good quality at a good price. Order was trouble free.
Thank you for your review, John! We are so pleased to hear that you are happy with the quality and price of your new prescription glasses, and that your ordering experience was trouble-free.
Love my new Sunnies! They are perfect and great quality!
Thank you for you review! We're glad to hear that you are loving your new glasses and that they are perfect for you.
Great quality lens and frame, just took a little longer to process compared to my previous order. But still a great value.
Thank you for your review, Enrique! We're glad to hear you're happy with the quality and value of your recent purchase. We understand your concern about the processing time and apologize for any inconvenience.
Thank you for your review, Jerry! We're pleased to know that we were able to provide you with exactly what you needed. We appreciate your feedback!
Always a pleasure. Overwhelming at times with all the choices, but not too bad to navigate. Very reasonable prices.
Thank you for your review, Bob! We're delighted to hear that you find our prices very reasonable and that navigating our selection is manageable. We appreciate your positive feedback.
Thank you for your wonderful review, Diane! We are so pleased to hear that you found the process user-friendly. We strive for a seamless experience.
I've ordered from Zenni many times and the process has always been smooth. The glasses arrive quickly. When I have emailed questions someone has always responded quickly and clearly.
Thank you for your review, Ellen! We are so happy to hear that your ordering process has always been smooth and that your glasses arrive quickly. It's wonderful to know that our team has been able to provide quick and clear responses to your questions.
product is as advertised and a very good price
Thank you for your review, Howard! We are so pleased to hear that the product was as advertised and that you found the price to be very good. We strive to offer great value.
I received the best pair of glasses I have had in years at a super affordable price,
Thank you for your review, Kacie! We are absolutely thrilled to hear that you received the best pair of glasses you've had in years at such an affordable price.
I have ordered a number of glasses before without problem. But recently the glasses have come with the wrong tint, another with the nose pads all askew, and another with the wrong prescription. It was good while it lasted.
Thank you for your review! We sincerely apologize for the recent issues you've experienced with your orders, including incorrect tint, misaligned nose pads, and an inaccurate prescription. We understand your frustration and regret that your recent experiences have not met your expectations. We would appreciate the opportunity to look into this further for you. Please please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
Zenni is a very affordable, fashion forward, fast company. I have been very pleased with all my Zenni glasses and will definitely continue to purchase my optical wear from them!
Thank you so much for your review! We are absolutely thrilled to hear that you have been very pleased with all your glasses and that you will continue to purchase your optical wear from us. Knowing that you find our company affordable, fashion-forward, and fast truly makes our day!
Excellent customer service and easy returns.
Thank you for your review, Winnie! We are so pleased to hear that you experienced excellent customer service and found our returns process easy. We always strive to make every interaction as smooth and positive as possible for our customers.
Super prices, Fast Delivery, Great selection, Accuracy of Rx, Got what I paid for
Thank you for your review, Michael! We are so pleased to hear that you found our prices super, our delivery fast, our selection great, and that the accuracy of your prescription was spot on. We're glad you got exactly what you paid for!
I’ve ordered 3 times and no issues whatsoever..
Thank you for your review, Vester! We're so happy to hear that your three orders have been perfect! We truly appreciate your continued support.
203 reviews matching