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Health & Medical

Zenni Optical

203 reviews

4.5203 reviews
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About Zenni Optical

Data updated
Website
www.zennioptical.com
Category
Health & Medical
Location
United States · Novato
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
91% (20/22)
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Is Zenni Optical legit?

Zenni Optical (www.zennioptical.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.

What people say

周转时间太棒了

周转时间太棒了,镜头是正确的。但框架的质量并不好。就价格而言,它们是很好的备用对。夜间行车镜头效果不太好。但我推荐 zenni 一双价格实惠的。

Reply from Zenni Optical2026-08-01

Thank you for your review, Darren! We're glad to hear that the turnaround time was fantastic and that the lenses were correct. We're sorry that the frame quality didn't fully meet your expectations and that the night driving lenses weren't as effective as you hoped. Your feedback is essential as we're always looking for ways to grow and improve our products and shopping experience. If you would like to check your return options please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.

我爱泽妮!

发货很快,每次都是我订购的! 我只在Zenni买!🥰

Reply from Zenni Optical2026-08-01

Thank you for your review. Bianca! We are absolutely thrilled to hear that you consistently receive exactly what you ordered and that our shipping is fast. We truly appreciate your loyalty and are so happy to be your go-to for eyewear!

我需要眼镜来适合我的宽鼻梁……

我需要眼镜来适合我的宽鼻梁并且足够大。我的头很大。 我搜索了其他在线竞争对手,但没有一个有 Zenni 的选择。 我订购了优质渐进镜片和更好的镜架。 他们很优秀。 看起来质量很好。 联系时,客户服务非常出色。现在的问题是他们能坚持下去吗? 我猜他们会的,因为我在他们业务其他部分的经验非常丰富。它们的价格非常合理。

Reply from Zenni Optical2026-08-01

Thank you for your wonderful review! We're so pleased to hear that you found the perfect glasses to fit your needs and that our selection stood out. It's great to know you're happy with the quality and our customer service. We're confident your new glasses will continue to serve you well!

一阶误差

我在第一个订单中犯了一个错误,不得不退货。客户服务很棒! Zenni 很高兴将钱存入我的帐户,这样我就可以立即重新订购。喜欢我的新眼镜,省了一百美元

Reply from Zenni Optical2026-08-01

Thank you for your review, Maggi! We are so happy to hear that our customer service team was able to assist you quickly with your order and that you love your new glasses. It's wonderful to know you saved money too!

完美的

全方位完美的眼镜订购体验

Reply from Zenni Optical2026-08-02

Thank you for your review, Nicole! We are absolutely delighted to hear that your eyeglasses ordering experience was perfect in every way. We strive to make the process seamless and enjoyable for all our customers.

伟大的

良好的服务和产品良好的品质

Reply from Zenni Optical2026-07-31

Thank you so much for your review, Brian! We are so happy to hear that you had a great experience with our service and are pleased with the quality of your new glasses. We appreciate your support and look forward to helping you find your next pair!

很棒的在线购买

很棒的在线购买。交货有点慢,但仍然是一家很棒的公司

Reply from Zenni Optical2026-07-31

Thank you so much for your review, Lynette! We are so happy to hear that you had a great online purchase experience with us. We truly appreciate your patience regarding the delivery time and your support, and we look forward to helping you find your next pair!

我的理由

喜欢品种和价格。

Reply from Zenni Optical2026-07-31

Thank you so much for your review, Donna! We are so happy to hear that you love our wide variety of styles and budget-friendly prices. We appreciate your support and look forward to helping you find your next pair!

我总是选择 Zenni Optical,因为他们很有帮助,并且产品质量很好

我总是选择 Zenni Optical,因为当我使用聊天功能订购眼镜时,我发现它们非常有帮助。

Reply from Zenni Optical2026-07-31

Thank you so much for your review, Anthony! We are so happy to hear that you find our team helpful when ordering glasses, especially when using our chat feature. We appreciate your continued support!

非常适合的眼镜,非常好…

非常合适的眼镜,价格非常优惠。

Reply from Zenni Optical2026-08-01

Thank you for your review, Romulo! We are absolutely thrilled to hear that you are pleased with the great fit of your new glasses and that you found them to be at a very good price. Providing excellent eyewear at an affordable price is what we strive for.

我抓住了机会订购了一双

我抓住了机会订购了一双。他们很完美。然后我为我的工作订购了一副备用安全眼镜。成本非常好,而且也非常可爱。我已经把它们作为我的三角帆的主要搭配了

Reply from Zenni Optical2026-08-01

Thank you for your review, Gregoryx! We are so happy to hear that you found the perfect pair and that you love your new safety glasses so much they've become your primary pair.

眼镜很棒

Glasseps 很棒,超出了预计的交货时间,并且不需要与任何人交谈

Reply from Zenni Optical2026-08-01

Thank you for your review, David! We are so happy to hear that you had such a positive experience with us! It's wonderful to know that your glasses arrived quickly and that you were satisfied with the process.

诚实地...

老实说,绝对棒极了。我从来没有真正喜欢戴眼镜,但现在我迫不及待地想戴上它们。 :)再次感谢您!

Reply from Zenni Optical2026-08-01

Thank you for your review, Lauren! We are absolutely thrilled to hear that you are enjoying your new glasses so much and that you can't wait to wear them. Your kind words truly mean a lot to us!

价格便宜,品质优良!

眼镜的质量非常好,而且价格也非常合理!他们的客户服务也很棒。我曾多次与他们合作解决有关订单的问题或疑问,他们总是快速而友好地解决我的问题。

Reply from Zenni Optical2026-08-01

Thank you for your wonderful review, Jenna! We are so pleased to hear that you appreciate the quality and reasonable prices of our glasses. It's especially rewarding to know that our customer service team has been able to resolve your issues quickly and kindly. We truly value your feedback!

欣赏…的选择和便利性

欣赏选择和订购的便捷性

Reply from Zenni Optical2026-07-30

Thank you for your wonderful review! We are so pleased to hear that you appreciated the selection and found the ordering process easy. We strive to provide a seamless experience for all our customers.

优质镜片有很多…

订购时有多种选择的优质镜片。

Reply from Zenni Optical2026-07-30

Thank you so much for your wonderful review, Karen! We are absolutely thrilled to hear that you are happy with the quality of our lenses and the variety of options available when ordering.