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健康与医疗

Zenni Optical

203 条评价

4.5203 条评价
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关于 Zenni Optical

数据更新
网站
www.zennioptical.com
分类
健康与医疗
所在地
United States · Novato
状态
待认证
近 12 个月
203 条评价
差评回复率
91%(20/22 条)
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Zenni Optical靠谱吗?

Zenni Optical(www.zennioptical.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 203 条用户评价,属于健康与医疗分类,口碑优秀。86% 的评价为 4 星及以上,9% 为 1 星;商家回复了 91% 的差评。数据最后更新于 2026-08-10。

用户怎么说

R
RaymondB · 写过 2 条评价 · 已认证 · 体验于 2026-07-04 ·

非常适合 Rx 太阳镜!

我通常从 Zenni 购买处方太阳镜。 我总能找到符合我的规格的有趣框架,而且它们几乎总是制作精良。

Zenni Optical 回复2026-08-03

Thank you for your wonderful review, Raymond! We are so happy to hear that you consistently find fun and well-made prescription sunglasses that meet your needs. We truly appreciate your kind words!

E
Erica Cramer · 写过 6 条评价 · 已认证 · 体验于 2026-04-20 ·

简单快捷

喜欢这个选择

Zenni Optical 回复2026-08-03

Thank you for your review, Erica!

D
DOUG G · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

本来还犹豫不决下单的……

我不愿意在网上下订单,但选择过程很简单,而且质量也很好。我将再次向您订购。

Zenni Optical 回复2026-08-03

Thank you for your review, Doug! We are so pleased to hear that you found the selection process easy and that the quality of your order was excellent. We look forward to your next order!

T
Tasha House · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·

他们知道自己在做什么!

唯一一家为我提供正确眼镜处方的公司!我对另外 3 家公司感到非常沮丧,即使再给一次机会,他们也无法提供合适的眼镜。 Zenni 第一次就把我的眼镜配对了。质量好。价格不错,以后还会从他们那里订购。

Zenni Optical 回复2026-08-03

Thank you for your review, Tasha! We are so happy to hear that we were able to get your prescription right on the first try after your frustrating experiences elsewhere. It's wonderful to know you appreciate the quality and prices, and we look forward to your future orders!

c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-06-26 ·

眼镜价格优惠

眼镜质量好,价格低。快速运输

Zenni Optical 回复2026-08-03

Thank you for your review. We're so happy to hear that you're pleased with the quality of your eyewear and our affordable prices! We also appreciate you acknowledging our fast shipping. Thank you for your wonderful feedback!

我的镜片被划伤的程度小于……

我的镜片在收到后不到两个月就被划伤了。 Zenni 不想更换它们。相反,将责任归咎于我,而不是承认这是一个有缺陷的镜头。我也非常爱护我的眼镜,所以看到划痕我很震惊!

订购相当简单,价格是…

订购相当简单,价格非常好,质量也很好

Zenni Optical 回复2026-08-02

Thank you for your review! We are absolutely thrilled to hear that you found the ordering process simple, our prices good, and the quality to your satisfaction. We always strive to provide an excellent experience for our customers.

很棒的经历!

我担心在没有先试戴的情况下眼镜是否合适。但我使用脸部测量工具,眼镜结果很完美!将技术与客户服务相结合,非常棒!

Zenni Optical 回复2026-08-02

Thank you for your review, Daniel! We are so happy to hear that our face measurement tool helped you find the perfect fit for your new glasses. We're glad we could provide such a seamless experience by combining technology with excellent customer service.

成本效益高,而且它们很棒!

Zenni Optical 回复2026-08-02

Thank you for your review, Karin! We are absolutely thrilled to hear that you found our products to be so cost-effective and great! Providing excellent value and high-quality items is exactly what we strive for, and your wonderful feedback means a lot to our team!

我爱泽妮!

这么多实惠的款式可供选择!还有许多很棒的镜头可供选择。服务和交货都非常快。他们完美地满足了我的处方,而且质量非常出色。从 Zenni 订购的唯一困难部分是尝试决定选择众多镜框样式中的哪一种!我爱泽妮!

Zenni Optical 回复2026-08-02

Thank you for your review, Brenda! We are so happy to hear that you appreciate our wide selection of affordable styles and great lens options. It's fantastic that you found our service and delivery fast, and that your prescription was filled perfectly with outstanding quality. We understand that choosing from so many great frames can be the hardest part, and we love that you enjoy Zenni!

客户支持

客户支持非常注重细节,并确实努力解决问题,以获得令人满意的结果。

Zenni Optical 回复2026-08-01

Thank you for your review, Diane! We're so pleased to hear that our team was able to provide you with such a positive and helpful experience. We always strive for satisfactory resolutions!

是否有被扣留资金而未发货的情况...

是否有任何扣留资金并且没有向我运送产品,然后他们行使作为商家的权利取消我的订单,因此大坏公司接纳了一名学生并且不发送订单。 Zenni 的两个人也向我提供了错误信息。

Zenni Optical 回复2026-08-01

Thank you for your review! We're sorry to hear about the issues you experienced with your recent order, including the cancellation and the misinformation you received from our team members. We understand how frustrating it is to have an order canceled and to feel as though your concerns were not properly addressed. We would like to further check into this and help you resolve the issue. Please reach out to us via email at [email protected], by phone at 1-800-211-2105, via chat on our website, or on social media so we can better help you.