Zenni Optical

Thank you for your wonderful review, Michael. We are so happy to hear that you consistently find great glasses you love at an excellent price. Your feedback truly means a lot to us.

Thank you for your wonderful review, Elizabeth! We are so pleased to hear that you've consistently had great experiences with us. We truly appreciate your positive feedback!

Thank you for your wonderful review, Judith! We're so happy to hear that your experience was easy and that you appreciated our quick turnaround time. We truly value your positive feedback.

Thank you for your review, Ed. We're so glad to hear that even though your initial order didn't work out, our team was able to assist you with the return process smoothly. Providing excellent customer service is very important to us, and we appreciate you recognizing our efforts.

Thank you so much for your wonderful review, Sara! We are absolutely thrilled to hear that Zenni has been such a fantastic fit for your son's active lifestyle! Knowing that our virtual try-on feature made picking out frames easy from the comfort of home, and that his durable, sports-ready glasses arrived quickly at a budget-friendly price, truly makes our day. Providing long-lasting, high-quality eyewear that holds up for active kids is something we are so proud of! Thank you so much for choosing Zenni for your family's eyewear needs, and we look forward to crafting many more fantastic pairs of glasses for your son in the future!

Thank you so much for your wonderful review, Matthew. We are absolutely thrilled to hear that your experience with us was so easy and fast. Providing a simple, seamless online ordering process and getting your new glasses delivered to your doorstep quickly is exactly what we strive for every single day. Knowing we hit the mark for you truly makes our day!

Thank you for your review, and thank you for trusting Zenni with your vision over the years. We are truly sorry to hear about your experience and the disappointment you felt after learning from your optometrist that your lenses did not match your submitted prescription, and we apologize for the frustration this has caused. Providing precise optical accuracy is very important to us, and we completely understand how disheartening this discovery was for you. Whenever you notice any issues or discomfort with your vision after receiving new glasses, we always encourage reaching out to our team right away. This allows us to inspect the order, verify the parameters against your original written prescription, and explore all available resolution options while your frames are still covered under our warranty period. Although this purchase was made a couple of years ago, we deeply appreciate your feedback as it helps us continue to monitor and improve our processes. If you have any additional questions or if there is anything further we can assist you with, please feel free to connect with our team via email at [email protected], by phone at 1-800-211-2105, through chat on our website, or on social media—we are always here to help.

Thank you for your review, Danielly. We're so happy to hear you love our product and plan to return!

Thank you so much for your review, Marie! We are thrilled to hear that your experience with us was so smooth from start to finish. It's fantastic to know that you appreciated our affordable prices, fast delivery, and simple checkout process. Knowing we hit the mark for you truly makes our day!

Thank you so much for your review, Vincent! We are thrilled to hear that you found it easy to order and enjoyed our affordable prices and wide variety of frame choices. Knowing you had such a smooth experience exploring our selection truly makes our day!

Thank you for your review, Alan. We are so glad to hear that ordering your glasses online was easy and seamless for you. However, we are truly sorry to hear that the coating on one of your lenses has flaked off, and we apologize for any disappointment and quality concerns this has caused. Your satisfaction is very important to us, and we would love to look into this further to help make things right. Please feel free to reach out to us with your order number and a photo showing the lens issue via email at [email protected], by phone at 1-800-211-2105, through chat on our website, or on social media—our team is always here to assist you!

Thank you for your wonderful review! We are so pleased to hear that you find our ordering process easy and that your items arrive in a good amount of time. It's fantastic to know you appreciate the great quality of our products!

Thank you for your review, Faye. We are so happy to hear that you appreciate our products and prices. We are also thrilled that our return process was simple and hassle-free when you needed to adjust your order. Knowing that you have ordered so many frames for yourself and your family truly means a lot to our team!

Thank you for your wonderful review, Deborah! We are so pleased to hear that you had such a great experience and found our glasses to be both high quality and affordable. We truly appreciate your kind words and look forward to serving you again!

Thank you for your review, Lisa! We're so glad to hear that the return process for your first pair of glasses was quick and easy, and that you received a full refund. It's wonderful that your second pair is perfect!

Thank you for your review, Dyson. We're so happy to hear you love your red dragon glasses and are receiving many compliments! We appreciate your continued loyalty over the years.

Thank you for your review. We're truly sorry to hear that your glasses encountered issues with customs in Denmark and didn't arrive as expected. However, we're so glad that our customer service team was able to assist you promptly with a refund. It means a lot to us that you had a positive experience with our support.

Thank you so much for your wonderful review, Kim! We are absolutely thrilled to hear how easy and enjoyable it was for you to browse our website and find such a cute new pair of glasses. Knowing that you found such incredible value with us truly makes our day!

Thank you for your review, Rehan. We are truly sorry to hear about the lengthy delay in receiving your order and your frustrating experience with our customer support team, and we apologize for any inconvenience caused by the repetitive updates. We appreciate your feedback regarding our delivery timeframes. For future orders where you need your glasses sooner, we do offer faster shipping options at checkout, such as our Express Delivery and Rush Delivery methods. Providing clear communication and a smooth delivery experience is very important to us, and your feedback helps us improve. If you have any additional questions or need assistance, please feel free to reach out to us via email at [email protected], by phone at 1-800-211-2105, through chat on our website, or on social media—our team is always here to help!

Thank you for your review, Marr! We are absolutely thrilled to hear that your new glasses fit very well and look great. It's wonderful to know that you can see perfectly and that you highly recommend them.