效果很好/当它真正起作用时
它效果很好/当它真正起作用时。机器的停机时间肯定会让人头疼。我订购了一辆 F1 ultra。大约每个月它都会决定与我的 Mac 断开连接至少两周。祝你好运获得技术支持。我收到的只是电子邮件，询问它是否已经神秘地再次开始工作。上帝禁止他们真正做自己的工作并帮助别人。对于用户友好来说就这么多了。
Dear Jesse, Thank you for sharing your experience. We are sorry for the frustration caused by the connectivity issues with your F1 Ultra. We have reviewed your support history. Our team responded to each of your emails within 24 hours and provided troubleshooting steps. Your most recent case is Ticket #1024883. In that ticket, our technical team sent you further diagnostic steps today. Please try those steps and reply to the ticket with the result. Once we receive your reply, we will provide the next solution within 12 hours. Regarding the emails asking if the machine "mysteriously started working again": those are automated follow‑up messages from our system. If we do not receive a reply for several days after our last response, the system automatically closes the ticket and sends that follow‑up email. Please reply to Ticket #1024883 with your test results. We will take it from there. We appreciate the opportunity to make this right.