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Yilitehair

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265 条评价

4.2265 条评价
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关于 Yilitehair

数据更新
网站
yilitehair.com
分类
美丽与健康
所在地
中国
状态
待认证
近 12 个月
192 条评价
差评回复率
100%(50/50 条)
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商家自述

Yilite Hair has been your trusted destination for premium virgin human hair extensions since 2012. At Yilite Hair, we specialize in premium 100% Virgin Human Hair Extensions. We offer over 13 collections including tape-in, clip-in, hair weft, hair toppers styles, with diverse colors and lengths like dark, brown, blonde, balayage and highlights. Plus, we provide private customization services. Shop Yilite Hair today for top-quality virgin hair extensions!

以上内容由商家自行提供,未经平台核实。

Yilitehair靠谱吗?

Yilitehair(yilitehair.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 265 条用户评价,属于美丽与健康分类,口碑良好。78% 的评价为 4 星及以上,17% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the hair extensions, noting they feel extremely soft, completely natural, and remarkably comfortable to wear every single day. Consumers also appreciate the highly responsive support team and fast delivery services that make the entire online shopping experience completely seamless. Some reviewers were not happy with the return process, mentioning that sending items back can be quite costly, difficult, and complicated. A few other people also experienced frustrating issues regarding customer service responses or occasionally received completely incorrect merchandise in their packages.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

It seems great, but it’s hard to tell for sure when the product isn’t in your hand

OK, so yilitehair was great. Their customer service seems to be pretty helpful and the ordering on their platform was super easy and straightforward. Everything there it seems like from their reviews that the quality of their hair seems to be really great and overall better than most of the leading brands in the industry. They had a very nice selection of hair to choose from them and length and their customization was great. The problem I have is with the way in which they choose to ship their items with using FedEx ground because FedEx Ground has been nothing but problems for me. I ordered my hair almost 3 1/2 weeks ago four weeks ago, and I still have not received it. I paid over $600 for it and still have not received it. It’s floating around out there somewhere and I have no idea where it is and how to resolve this. I’ve tried working with their customer service as well as FedEx ground and it just seems to be getting nowhere so I can’t actually say what the quality of the hair is cause I’ve never actually received it but other than that everything else seems to be fine, but yeah getting it to me to actually have the actual product in my hand. It seemed to be an issue so that’s the kind of review I can Leave. Take that for what you will.

Yilitehair 回复2026-03-12

Hi Kristen, Thank you for sharing your feedback. We’re glad to hear that you found our ordering process, selection, and customer service helpful. We’re truly sorry for the delay with FedEx Ground and understand how frustrating this must be. Please know our team is committed to resolving this and getting your order to you as quickly as possible. We appreciate your patience and hope you’ll enjoy your Yilite Hair once it arrives. Warm regards, Yilite Hair Team

Simply the best customer service…

Simply the best customer service experience. They are so willing to fix any issues in a timely manner. I will continue to provide them with my service. Love the narrow seemless tape ins! They are the BEST.

Yilitehair 回复2026-03-12

Hi Maz, Thank you so much for your kind review! We’re thrilled to hear that you love our narrow seamless tape-ins and that our customer service has been helpful in resolving any issues. Your support means a lot to us! Warm regards, Yilite Hair Team

I like the human hair material & tape…

I like the human hair material & tape invisible. I want to order more.

Yilitehair 回复2026-03-12

Hi Hartina, Thank you for your review! We’re thrilled to hear that you love the quality of our human hair and invisible tape-ins. We look forward to helping you with your next order! Warm regards, Yilite Hair Team

My orders have always arrived in a very…

My orders have always arrived in a very timely manner. I love the weft hair tape in extensions and l use them for my thinning hair. I have re ordered so many times. Great product, great customer service.

Yilitehair 回复2026-03-12

Hi SC, Thank you for your wonderful review! We’re thrilled to hear that our weft tape-in extensions have been helpful for your thinning hair and that you’ve consistently enjoyed our products and service. Your continued support means a lot to us! Warm regards, Yilite Hair Team

Super fast delivery and communication

Super fast delivery and communication. As for the product OMG LOVE LOVE LOVE

Yilitehair 回复2026-03-12

Hi Gretchen, Thank you for your wonderful review! We’re thrilled to hear you loved the fast delivery, communication, and of course, the hair itself. Your support means so much to us! Warm regards, Yilite Hair Team

Yilite Hair Team have been the absolute…

Yilite Hair Team have been the absolute best in the last week. I ordered my 1st order & unfortunately was my error of too short & the colour was not quite right. I have have the most unbelievable communication & assistance in getting me the right fit to what I need from the team. They are outstanding. The packaging of my first order is professional & the quality of the hair look very good as well. I’m excited to get my replacement order to see it integrated into my hair. Thank you Yilite Hair Team you are amazing.

Yilitehair 回复2026-03-12

Hi Marjory, Thank you so much for your kind review! We’re thrilled to hear our team was able to assist you and ensure you received the perfect fit and color. We’re glad you’re happy with the quality and packaging, and we can’t wait for you to enjoy your replacement order. Your support means a lot to us! Warm regards, Yilite Hair Team

Best hair quality out there

Best hair quality out there, i have bought many times from them and they always answer all my questions. great customer service. 100% recommended.

Yilitehair 回复2026-03-12

Hi Cecilia, Thank you so much for your wonderful review! We’re thrilled to hear that you love the quality of our hair and that our customer service has been helpful. Your recommendation means a lot to us! Warm regards, Yilite Hair Team

Loved the quality

Loved the quality. Last forever and they send new glue strips for a reinstall. Had confusion on my order and contacted customer service via WhatsApp and they cleared things up immediately. Super responsive and professional.

Yilitehair 回复2026-03-12

Hi Kristen, Thank you for your kind review! We’re thrilled to hear you love the quality of our hair and that our team could quickly assist you with your order. Your support means so much to us! Warm regards, Yilite Hair Team

Being a woman who has experienced…

Being a woman who has experienced significant hair loss and thinning over the past 5 years, I researched the best and newest hair extension options with care- I purchased the seamless injected extensions- and Yilite has exceeded my expectations. The quality is excellent, soft, thick, and blends seamlessly with my natural hair. Their customer service was top-notch, and shipping was fast. I'll definitely be purchasing again.

Yilitehair 回复2026-03-12

Hi Sarah, Thank you so much for your wonderful review! We’re thrilled to hear that our seamless injected extensions exceeded your expectations and blended beautifully with your natural hair. We’re glad our customer service and shipping met your needs, and we look forward to serving you again! Warm regards, Yilite Hair Team

Invisible glue in hair extensions

These hair extensions are life changing. They look so natural and makes my thinning hair from Cancer look so thick and great and thick. I've tried alot of hair and this hair by far is rhe best quality of hair I've gotten. It exceeded all my expectations. Customer Service is excellent as well.

Yilitehair 回复2026-03-12

Hi Jackie, Thank you so much for your kind review! We’re honored to hear that our extensions have made such a positive difference and that you love the natural look and quality. We’re also glad our customer service met your expectations. Your support means a lot to us! Warm regards, Yilite Hair Team

Customer service very helpful

Customer service has been very helpful. Hair arrived very quickly to Ireland. Keep in mind you cannot purchase the remover fluid from them to Ireland - I didn't read the message about this. Thank you to the team for being very helpful and responsive

Yilitehair 回复2026-03-12

Hi Ruth, Thank you for your kind review! We’re glad to hear your hair arrived quickly and that our team was able to assist you. We appreciate your feedback regarding the remover fluid and will keep it in mind. Your support means a lot to us! Warm regards, Yilite Hair Team

The BEST quality hair I have ever used

The BEST quality hair I have ever used, being a professional hairdresser I have used so many different companies and Yilite are a dream to deal with. Great communication Can highly recommend

Yilitehair 回复2026-03-12

Hi Suzanne, Thank you so much for your wonderful review! We’re thrilled to hear that as a professional hairdresser you love the quality of Yilite Hair and our communication. Your recommendation means a lot to us! Warm regards, Yilite Hair Team

i love the hair and i love the contact…

i love the hair and i love the contact with the company they are wonderful great coverage ans great product

Yilitehair 回复2026-01-16

Hello Crystal, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Don't buy

Don't buy! Terrible color...my blond ombre is yellow with orange roots and to return they charge 20% restock, you have to arrange international shipping YOURSELF and pay for expensive shipping on top of owing customs duties to be paid entering the country of origin. Basically, I'll be lucky to get half of what I paid for terrible quality and a very small amount of hair. I ordered 2 packs to cover my fine hair and tiny head, and it still wouldn't be enough, and they make returns extremely costly and difficult! AVOID THIS COMPANY!

Yilitehair 回复2026-01-16

Hello from the Yilite Hair Service Team! We’re sorry for any inconvenience you’ve experienced! We want to make things right for you. Could you please reach out to our post-service email at [email protected] and share the details of the issue? We’ll process it as quickly as possible. Thanks so much for your patience—we’re looking forward to hearing from you!

Great customer service !

Yilitehair 回复2026-01-16

Hello Maria, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Yilite tape in weft

Ive had Bellami, Donna Bella and Yilite tape in and I will say the Yilite are among the top quality. They are so light-weight I dont feel them. There's no pulling or ripping. I use the replacement tape and have no problems so far. Affordable price and the shipping was surprisingly as fast as other brands. I have ordered 2 separate colors and im very happy with them. As well as customer service!

Yilitehair 回复2026-01-16

Hello Katherine, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Amazing customisation and expert…

Amazing customisation and expert advice. Highly recommend

Yilitehair 回复2026-01-16

Hello Susie, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Love the product

Yilitehair 回复2026-01-16

Hello Damaris, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

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