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YI Technology

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关于 YI Technology

数据更新
网站
yitechnology.com
分类
电子与科技
所在地
中国
状态
待认证
近 12 个月
206 条评价
差评回复率
0%(0/216 条)
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商家自述

YI is committed to using innovative technology to make everyday life safer, richer and more fun. With our passion hard work and commitment to combine the highest quality and value, millions of users from every corner of the world and all ages are feeling greater peace of mind, inspiration and connection with their families, friends and communities.

以上内容由商家自行提供,未经平台核实。

YI Technology靠谱吗?

YI Technology(yitechnology.com)在 OK.one 的综合评分为 1.3 分(满分 5 分),基于本站收录的 236 条用户评价,属于电子与科技分类,口碑较差。86% 的评价为 1 星,差评比例偏高;商家尚未回复差评;评价主要围绕产品、应用、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were let down by their experience overall. Consumers highlighted that the mobile application is heavily cluttered with intrusive advertisements and pop-up banners, making it extremely difficult to quickly check live home security feeds. Reviewers also reported that the company suddenly introduced mandatory subscription fees and restricted live viewing times for older devices that previously operated without any extra payments. Some people were satisfied with the reliable hardware and good video quality provided by the devices. Consumers noted that the physical cameras worked well initially for their needs before recent software changes and intrusive advertisements ruined the overall utility.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Hi not happy

Hi . I purchased my camera 12 months ago and was well suited with it. I thought it was fantastic. I could check from my holidays to see if all was well. 12 months on I get my camera blocked with cloud. Saying i need to subscribe if I won't to see my videos. I will not be bullied with big companies. I will take the camera down and buy a new system. I was happy what I had. Not impressed Ernie

Alot of bad reviews

Alot of bad reviews. This suprised me because I have 2 cameras and the picture quality and detection is great. I also purchased cloud storage so maybe that's why I have no issues but I love my yi system. It records great in the house and I have one pointed outside. Even at night I have very clear vision of my garage and still great detection. 👍

Untrustworthy Company (Edit: they seemed to have learned a painful lesson, maybe)

Edit: 25/09/21. Unbelievably the app update on 24/09/21 has reinstated most of the functionality that they removed, so maybe watching your new business model sink your entire company was the jolt they needed. Apart from the returning functionality, once you tap on the camera to watch the live feed it seems to be much more snappy & not having to back out & tap on the camera again to actually get the live feed, so well done there also. Two things of concern, they haven't reinstated the video bitrate display on the camera feeds & also because the video search scroll is smaller the time markers definitely need to be darker (black) to aid visibility/readability & the video footage indicator marks should be a darker colour (red). I'll give them credit for reverting back to something approaching functional, but it should have never got to this appalling stage in the first place. Talk about self sabotage. I've changed my rating to three stars, if they continue to make real & helpful improvements I will go to five stars, but we'll wait and see because they've lost a LOT of goodwill with a huge amount of their customers. I'll start by saying that I've purchased 13 cameras from Yi over the preceeding years, all from Amazon but I've also purchased cameras directly from Kami (sub brand of Yi) I've liked them, had the odd software bug here & there, but just part of any modern device these days. I've mostly purchased the outdoor cameras & a couple of indoor ones. All these cameras use the Yi Home or Kami Home app, basically the same app & interchangeable between the camera brands (Yi & Kami), but either app is vital for the functionality of all these cameras I'll start by saying that I've purchased 13 cameras from Yi Technology over the preceeding years, all from Amazon but I've also purchased cameras directly from Kami (sub brand of Yi) I've liked them, had the odd software bug here & there, but just part of any modern device these days. I've mostly purchased the outdoor cameras & a couple of indoor ones. All these cameras use the Yi Home or Kami Home app, basically the same app & interchangeable between the camera brands (Yi & Kami), but either app is vital for the functionality of all these cameras. Now it states one star above but because of the business practices of Yi Technology this should be ZERO. They "upgraded" the software at the beginning of September 2021, now an upgrade to my mind is adding functionality or fixing known bugs in the software, this "upgrade" took away multiple critical functions for the use of the cameras & also made the app next to useless in an ease of use way. I'm an Android user, so if you need any confirmation just look up the app (Yi Home) on the Play Store & read the endless one star reviews since their "upgrade" I'll presume it's the same on the Apple Store. What they've done is basically sold their cameras with certain functionality, which people have made their decision to purchase their products, now they've taken away those functions & hidden them all away behind a subscription pay wall, which renders the cameras useless particularly for security. It's hilarious reading the copy & paste responses to some of the recent poorly rated reviews on the Play Store, "oh dear, we're going to look in to your problems & fix them" basically. They know exactly what they've done & why! taken a perfectly good app updated it, and striped out all the included functionality & added a nice amount of bugs, now you have a device that does not give you the features that you based your decision to buy. They have ZERO respect for customers & the decision for this latest app "upgrade" is purely to rip - off their customers..... The other word to describe what they've done, can you guess?? GREED. I'm pretty sure selling a product to consumers based on certain features & then removing those features later is not legal and definitely not ethical & opens up this company to what is called a Class Action in the US. Like I mentioned earlier, Yi Technology have ZERO respect for their customers. I recommend you do not purchase any Yi devices. A disgraceful & untrustworthy company who deserve to be treated as badly as they have treated their customers. Absolutely terrible. Zero Stars Side note: Since posting a review on Amazon.co.uk as many others have all Yi Cameras & Kami cameras have mysteriously vanished from sale. The cameras were mostly sold by a specific third party seller & all fulfilled by Amazon. If you look on Amazon.de the cameras are still for sale by the same company as of 7/09/2021.

Bought a camera on AliExpress

Bought a camera on AliExpress. After receiving the camera only had purple screens. Contacted the company and it take some time, but they did what they promised send me a new camera. Afterall I`m satisfied. Also the quality from the camera I received is very good. Highly recommended company.

Worst "customer support" ever

The products are cheap and working more or less. But the "YI Customer support" is ridiculous. The often answering with standard phrases (reset the cam etc.) but never got something helpful information from the "support" and then setting the ticket to "solved" even nothing was done. For me it looks like that the YI support staff is not educated or understanding English nor there seems to be approbierte education of the products they should support...

30 day free trial for cloud storage not free

Ordered my cameras after my son in law installed them and was pleased. No problem with the cameras but I chose the 30 day free trial for their cloud storage but they charged me immediately for it. After many emails over nearly 3 weeks they have not refunded me as they promised and are now ignoring me.

An excellent customer service and…

An excellent customer service and technical support I bought two YI nightscape dashcams last month. However, one of them has some problems. Then I wrote to Yi Technical support for help. The problem was solved quickly. I am very grateful for their excellent customer service and technical support. The product is great and the quality is good. I am very satisfied with this product.

Yi 4K Action Camera works well. A little touck maintaining WiFi connection

I think I'm going to be using this camera a lot. Extensive controls are easy to read in good clear english from the sreen or remotely by WiFi for your cell phone. Very handy for set and forget shooting situation in tight spaces or remote locations. Battery life is excellent, camera controls and extensive and easy to set and adjust. Camera writes MP4 video files accurately to a fast Class 10 U3 64 Gig Micro SDXC (sold separately), simultaneously writing both Hi res as well as Thumbnail clips in 11 min +/- clip-segments they can later be joined into seamless video files of any lenght in post production. Easy to learn.

YI Technology 回复2016-11-25

Dear Wilder, So glad you enjoyed the product and custom service.Thank you very much for your feedback!

Affordable products for a novice photographer.

I can't afford expensive camera products for a hobby that I really like these days. Having a competitive brand like YI gave me the opportunity to explore this field of art. I am liking my 4K action camera from YI so much and can't wait for the gimbal. My mirrorless camera is so easy to use, and I didn't have to spend a fortune for it. Exploring photography and videography at a lower price. I mean, I have four kids, this is perfect for my budget.

YI Technology 回复2016-11-24

Thank you very much for your feedback!!! Stay tuned in the new products of YI

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