Too much ads I will never buy these…
Too much ads I will never buy these cameras again
About YI Technology
Data updated- Website
- yitechnology.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 0% (0/216)
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About this business
YI is committed to using innovative technology to make everyday life safer, richer and more fun. With our passion hard work and commitment to combine the highest quality and value, millions of users from every corner of the world and all ages are feeling greater peace of mind, inspiration and connection with their families, friends and communities.
Written by the business, not verified by us.Is YI Technology legit?
YI Technology (yitechnology.com) has a 1.3 out of 5 rating on OK.one, based on 236 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 86% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, App, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers highlighted that the mobile application is heavily cluttered with intrusive advertisements and pop-up banners, making it extremely difficult to quickly check live home security feeds. Reviewers also reported that the company suddenly introduced mandatory subscription fees and restricted live viewing times for older devices that previously operated without any extra payments. Some people were satisfied with the reliable hardware and good video quality provided by the devices. Consumers noted that the physical cameras worked well initially for their needs before recent software changes and intrusive advertisements ruined the overall utility.
Auto-generated from all reviews of this business. For reference only.What people say
They want you to buy their add free…
They want you to buy their add free premium. It can take 3 to 5 minutes to get thru their ads until you can get to see the camera. Very frustrating especially if you need to check your camera quickly. Will not buy another YI product because of this.
AVOID, AVOID AVOID 😡
If I could give -stars I would. Taken money from my account for a subscription I didn’t authorise last year and are trying to to the same again this year. The camera never worked properly anyway and was very hit and miss so I binned it, I told them last year I didn’t even have the camera any longer and they told me they could see I was using it!!. They took £120 from my brother in laws account last year and £59.99 from mine, bank reimbursed me. AVOID AVOID AVOID!!. They even offered me subscription half price after taking £59.99 last year!!!. AVOID AVOID AVOID!!!!!. I will now have to probably spend have of the day on with my bank trying to stop them taking any more money 😡😡😡😡😡😡😡
The worse cameras when i first got it…
The worse cameras when i first got it it was giving me a 3 to 6 seconds videos after a year the block it need it to purchase they plan to see videos which i didn't do it . Now everytime i try to open the cameras they blocked it with ads and don't let me open the camera for live view so i didn't pay for the videos now they want me to pay for ads free The worse service ever don't recommend it
Now subscription required to view security cameras ad free
I bought 3 security cameras a few years ago At that time, the app provided immediate access to view the video feeds. Now it presents advertising unless you pay a subscription to access ad free. USELESS!!!! When I need to access my cameras, it needs to be immediately, not several minutes later. Also, no way to close the ads, you have to wait until the ads run to completion. I will be smashing these cameras (actually decent cameras) and switching to a provider that doesn't force you to watch ads.
It is impossible to cancel the…
It is impossible to cancel the subscription ,they keep taking money no customer service just bots . It's a Fraudulant company. Do NOT use . They refuse to communicate . My bank is having to take action against them
Useless
Useless - scam
What a lot of rubbish,I’ve paid…
What a lot of rubbish,I’ve paid subscription for a number of years,now that i stop paying i can’t Watch the cameras no more because of the adds therefore i will not recommend theses cameras to anyone
0 stars do NOT buy
0 stars do NOT buy! Had an alert but by time I got thru the 5 ads in a row couldn't see what happened. No way around them, if you exit you restart and have even more. And the SD card doesn't record now without subscription. Trying to see who was on my porch could have stolen my packages but can't see a darn thing! Darn ads! Ridiculous! Try Euphy. Free, no subscription necessary. Don't necessarily need SD.
Extremely difficult to use due to…
Extremely difficult to use due to constant advertising on screen obstructing the real viewing of the camera. I will dump the one I have and buy geeni which is extremy easy to use. The operators should be ashamed of their disgustng service
Buyer Beware Before purchasing YI Camera
Buyer Beware: YI Cameras and the YI Home App I own a number of YI cameras, and when I originally purchased them, the online service was excellent. The cameras were easy to access and I could quickly view what was happening when I needed to. Unfortunately, that has changed dramatically. The YI Home app is now overwhelmed with advertisements, including ads that can appear before you are able to access your camera. That is more than an inconvenience—it can become a safety concern. If you are using these cameras to monitor young children, elderly family members, pets, or your home, you may need to see what is happening immediately. Being forced to wait through an advertisement before accessing a live camera defeats one of the primary purposes of having a security or monitoring camera. I am not the only customer experiencing this. Recent App Store reviews describe similar problems, including lengthy ads before accessing cameras, interruptions while viewing footage, and frustration with customer service. YI’s responses to these reviews acknowledge the advertising and promote a paid subscription for an ad-free experience. (App Store) There are also numerous recent complaints about difficulty contacting customer service and dealing with subscription-related issues. (App Store) I believe Amazon should take a serious look at the recent customer reviews and the current YI user experience before continuing to promote these products. Customers purchase cameras expecting reliable access to their cameras—not to have that access interrupted by advertising. I have invested in multiple YI cameras over the years, which makes this change particularly disappointing. Do your research and read the recent reviews before buying YI cameras. Buyer beware.
rubbish it wont even let you install…
rubbish it wont even let you install the software for the camera usual chinese junk it just wants you to fill your phone with junk spam,, chinese spying on your phone delete these asap and throw the camera away
Scammy and Greed
I've had my cameras for about 4 years. It was $99/year for the first few years. When it expired, I was unemployed and decided I didn't need them. I got a job and went to resubscribe in June, and they'd raised it to $139/year. I saw that I could get a SD card instead and decided to do that for $20. Well, they should warn you that if you go that route, and don't subscribe, they make the app impossible to use! First it starts off with an ad or two that go on forever and even end before the "X" pops up. When you click on the "X", it takes you to the ad's website instead of getting rid of it. Once you get to the app to look at your cameras, there are constant pop ups that make it impossible to see anything. Lastly, unless you subscribe, you cannot see the whole video - only a few seconds. Basically, you buy the subscription or else! For that reason, I'll be switching to a new set of cameras. I will not give this company another penny!
I'm ready to throw this piece of scam…
I'm ready to throw this piece of scam cam in the garbage. It is Impossible to use with all the infomercials that lock the camera from use. "F#@#! YI Cameras! "DO NOT PURCHASE"!!!
Camera is now almost useless due to the…
Camera is now almost useless due to the app being inundated with rubbish ads and almost wresting control from the user. I am ditching the cameras and the app and buying from another supplier.
YI camera and customer service
Absolutely , Zero, Customer Support from them. Actually had to cancel my credit card because I couldn’t turn off the auto renew. Do yourself a favor. Cancel your credit cards or subscription with this YI service. It is Terrible that companies like YI exist. It’s time to shut them down and stop them.
With my other cameras the ads don't…
With my other cameras the ads don't take over like with this one. Once the ads take over, can't get out. Won't recommend it, won't buy it again. About to replace it.
Do not buy Yi Kami products
I originally bought 11 inside cameras and three outside cameras on the basis that I didn't need a subscription and could fit an SD card for recording as the subscription for all these cameras would have been expensive. The cameras worked ok although with limited functionality. After about a year Yi/Kami started to introduce ads and pop ups which got progressively worse until the app and cameras were useless, unless of course you took out a subscription- which was not the deal. I was so enraged I have taken all the cameras out and thrown them away and changed them all to TP Link at considerable cost. These work fine and as advertised. And a note to Yi /Kami. You think you are being clever but you are actually very stupid. As well as changing the cameras I have standardised on TP Link infrastructure for all of my home controls. You have lost me as a customer for ever. I tell everyone of my experience. From Trust Pilot reviews it look like everyone has had the same experience. So, in my opinion never, ever buy Yi/Kami.
Total Crap
Total Crap. Choose anything other than Yi. Not worth one star.
Really poor aggressive ads makes the…
Really poor aggressive ads makes the product unusable. I have ditched the cameras and will not be using this company's products again
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