Yoho Mobile provide overseas data communication service that allows you to purchase and use eSIMs from 195 countries around the world.Troublesome procedures and settings in foreign languages are unnecessary. cheaper than rental wifi, and easier to use the internet overseas than sim purchased locally.100% Money-Back GuaranteeIf your eSIM doesn't work, we will return your money.eSIM data plans are a new technology, and we want everyone to try it, but we know that it can be complicated. That's why we stand by our 100% Money-Back Guarantee: if you can't use our service, or our eSIM data plans don't work for you, we will return 100% of your payment. Simple as that.
Yoho provided me with great customer service. I'm not very familiar w/ eSim, so tried them out and encountered an issue where my phone is not compatible w/ eSim. And the communication with Yoho is great, and they provided a solution within minutes of my requests. Highly recommend.
Not yet at destination, but while activating, I got great quick help from Bruce via whats'app. 5 stars for now. Hope I will not have to recall this review at destination. But the quick response I received now, gives me a lot of trust.
I was sceptical this eSIM would work but it outperformed all expectations. I landed into JFK and it was up and running before leaving the airport, I had 5G my entire trip despite only being advertised as 4G.
Highly recommend and will use again in future
eSIM worked flawlessly, and support was amazing. I had no issues at all, and support was able to explain the answer to a question about my carrier network very quickly.
Had troubles with ordering (payment got blocked by anti-fraud system), but the chat was super fast and helping me with getting my order through. Gave me a discount code aswell!
I've ordered a data plan. But later on found out that my phone is not compatible with esim . Wrote to support about a refund. And with in minutes got it back. Once i have a compatible phone . Will use the service 100%.
Thanks for your honesty.
Yoho has an amazing customer support number you can access via WhatsApp! It didn’t matter at what time day or night, they replied within seconds and always solved or answered my issues/questions. I highly recommend them
I'm using yoho mobile in china!
It's was very easy, I'm getting great and fast service by mail.
The network is working well, good network coverage and fast internet (even it should go through VPN).
I really recommend you to use Yoho mobile service.
Used the 5 day unlimited US T-Mobile eSim and it was flawless. Truly unlimited 5G for the 5 days, and unlimited voice and text. And, when flying with American Air, was able to take advantage of the free inflight Wi-Fi as it’s through T-Mobile. Amazing value for $12!
I travel a fair bit and sometimes unexpected things happen which are harder to plan ahead. One such incident is loosing your mobile. I had to face it recently and the support team of Yoho mobile was the there to support when it happened. Like most traveller I have been getting plans based on which was the best value for money. They fit that definitely but based on my experience their service is extra ordinary. I hope you don’t have to use it.
Product: USA Real Unlimited eSIM 15 days.
I had some issue with the payment through the website and was charged twice for the same product. Customer service resolved it quickly and I received a refund of the second payment immediately.
When I arrived in US it didn’t download the eSIM immediately (iPhone) but I had to wait for it few hours.
When it started to work, I had no issues with it during the whole stay, so overally it was a good experience.
Excellent package, travelling in the USA and needed a phone plan. Picked this for the convenience of not needing a physical SIM
The only downside I found, you need to be able to have data (wifi or whatever) on the day the eSIM is provisioned! We were in a remote area with no wifi so we had to beg for a hotspot from a stranger to activate. For my phone (Google Pixel 7) you also need to be able to scan the QR code from the email, so print it off or have it on a phone of someone travelling with you
Purchasing of the plan was fast and easy. It is almost instant receive of the digital esim via email after purchase. Support was prompt in reply as well. However I did not check on my side that my phone is not compatible with esim. In normal situation, this was not refundable as there is no issue with the esim but the team was understanding enough and willing to refund back. Definitely will purchase from them again for future trip while taking note of using a compatible phone. Overall the whole transaction was smooth. Greatly recommend.