Oncourse Home Solutions（yourhomesolutions.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 60 条用户评价，属于家庭服务分类，口碑优秀。87% 的评价为 4 星及以上，7% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
如果我们不必等待一个多星期才能把人带出来，那就更好了。然后我们就这么做了，但他没有得到这个角色。然后又是一周的等待。但安装它的人很棒
Thank you for sharing your feedback with us. We are happy to hear that the installation was completed, but disappointed to hear about scheduling delays. We will review this install and use our learnings to improve our services. Thank you again for taking the time to share you feedback with us.
最后一个电话的客户服务很糟糕。 我在 2025 年再次打电话建议不要续约。直到今天我仍然需要支付每月的服务费用。我继续打电话对费用提出异议，并总是告诉消费者自己打电话，告诉他们记入我的账户并从我的账单中扣除。但是，如果您这样做，那么您就会有逾期余额并收到关闭通知。 现在我已经支付了一年的费用。 2026 年 6 月，我与客户服务代表交谈过，他说他看到了我打电话的地方，并告诉他们不要续订我的服务，并提出了收取一年费用的请求。 现在被告知它被拒绝了，因为它是一项有效的服务。 一位销售代表怎么能看到我说不要续订并正式取消我的帐户的地方，现在它现在显示在我的帐户中，我什至打电话过。 与经理交谈，他非常粗鲁，一直跟我说话，拒绝听我说的话。永远不要注册这项服务，他们很难对付。
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
您的客户服务员工名叫安吉（Angie），是我交谈过的最粗鲁的员工。我已经享受保修服务很多年了，但从未像她那样与我交谈过。
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and will take the necessary steps to improve our communication with our customers. Thank you again for the feedback, we strive to improve with all feedback.
斯科特彻底、及时且友好。
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
技术人员准时、有礼貌、知识渊博、执行详细
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
当然，解决方案会派遣电话人员听取并评估问题，然后指派专家来解决问题。他们安排了一个人的拜访。这位专家在适当的空调清洁和检查是否有足够的制冷剂方面非常有知识，他添加了一些制冷剂并将我的恒温器设置为在接下来的三周极热的室外温度下输送冷空气的程度。我很感谢这项及时的工作，并获得了所需的室内温度设置。谢谢！
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
这些技术知道他们在做什么非常有帮助 阿塞茨 ................................................................................................................................................................................
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
很快就有人出来检查我们的空调。这些人都很棒并且知道他们在做什么。
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
这是一家可怕的公司。我多年来一直为消费者提供能源家电服务，从未遇到过问题。一旦他们切换到oncourse，那就是一场噩梦。我每月支付 49.49 美元，当我查到它时，它说它覆盖了我的空调，当我打电话时，他们告诉我它没有覆盖它，他们可以每月支付 49.49 美元覆盖它，但我不得不等待 30 天让他们修理我的空调。不用说，我在 6 月 1 日取消了这项服务，但他们仍在向我收费，说他们的计费周期已到 7 月 21 日结束，他们现在才把钱取出来。我六周前取消了。很难与任何人打通。我永远不会向任何人推荐这家公司。我已经告诉我所有现在正在更改服务的家人和朋友。
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We reached out to you through the TrustPilot application to get more information about your account so that we can have one of our Help Desk team members reach out to you and work towards a solution. Your feedback is important to us, and we’re committed to using it to improve.
每次我打电话时，我都会和一些非常优秀的人交谈。他们非常愿意确保我的项目快速完成！他们尽职调查以确保我找到了正确的承包商。我的项目通常会在几天内完成并且做得正确。 我强烈推荐！ 5⭐️
Thank you for being with us over the years – we truly appreciate it. Knowing our service continues to earn your trust is the best compliment we could receive. With over 2 million homeowners protected and over three decades of experience, we’re committed to being there whenever you need us. We look forward to continuing to support your home.
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at [email protected] and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
卡洛斯是最好的暖通空调技术人员。提前打电话，解释了空调系统的状况、所需的维护，并做了模范的工作。卡洛斯甚至还解决了前技术人员忽略的几个问题。他应该培训您的任何新的或陷入困境的暖通空调技术人员。
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
非常专业，很容易与代理交谈并满足我的需求 第二天公司就出去了。
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
我最终打电话提出了我的请求，因为我无法让它在网站上运行。与我交谈的代理很棒，通话速度很快。派出的公司是 Total Temp，他们非常棒！ 第二天出来，解决了我的问题，非常彻底和诚实。
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
乔什非常专业，并解释了他为解决他发现的问题而采取的每一步。 从他到达到离开，态度都非常好。
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
技术人员知识渊博、专业，但很友好。
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
技术非常专业，知识渊博，而且很友善。
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
优质的服务快速响应和丹尼尔的技术远远超出了伟大。知识渊博，友善，并传达了他所做的一切。我会毫不犹豫地再次打电话询问丹尼尔。干得好，伙计们10星+
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
共 60 条符合条件的评价