Oncourse Home Solutions（yourhomesolutions.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 60 条用户评价，属于家庭服务分类，口碑优秀。87% 的评价为 4 星及以上，7% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
客服服务员显得有些粗鲁。
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we will review the interactions and address the matter promptly. Your feedback is important to us, and we’re committed to using it to improve.
服务友好而有礼貌。库尔特（Kurt）工作专业，并仔细纠正了问题。我们认为他是一个很棒的服务人员！
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
非常感谢！ 我实际上忘记了我签署了家庭排水保险。当我的洗衣机下面发生小洪水时……这太令人不安了……当我看到问题是排水管明显堵塞时，我不知道情况有多严重。我记得签了外部排水保险，当我检查保单时发现内部也有保险……这是多么巨大的解脱啊！ Oncourse 让我与当地的水管工（结果证明他很棒）签约，并在一天之内……。一切都修好了并且不收费。 🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
技术人员准时赴约。他询问出了什么问题，并立即开始工作以评估情况。解决了问题并让我们的空调再次启动并运行！他非常有效率并且做得很好。
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
良好而友好的服务！感谢奥斯汀抽出时间回答我们的问题。
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Brain 非常专业、知识渊博、友善。他自己清理干净，并非常努力地疏通厨房水槽。 他出色地更换了浴室设备，还检查了煤气管道。一切都很顺利。
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
基冈（Keegan）反应迅速，彬彬有礼，知识渊博；执行了所需的空调服务，没有发生任何事故。
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
修理工知识渊博，有助于完成任务。
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
尽管原始评论上标记的日期是 4 月 28 日（问题发生日期），但 OnCourse 实际上在几个小时内就回复了我之前的负面评论。 他们为我安排了一位特别的客户服务倡导者，他反应迅速，乐于助人。 我同意让原来的 HVAC 公司返回——前提是 OnCourse 代表出席。 由于 OnCourse 代表的日程安排问题（以及即将到来的热浪），他转而安排了与另一家公司的约会：Great Dane 供暖、制冷、电气和管道； 他们当天下午就发出了一份技术报告。 他们派出的服务技术人员是真正的专业人士。 他诊断（然后解决）每个问题。 首先，原来的公司只连接了恒温器的 5 根电线中的 2 根——只够热量发挥作用。 如果没有连接其他电线，循环风扇或空调就不可能工作。 我无法保证自最初的熔炉安装日期（2025 年 12 月）起的这一遗漏，但仅风扇从未工作的事实表明情况确实如此。 技术人员还证实，他们在原来的安装中对供暖系统进行了不当的改装，从而阻止了两级系统进入高热模式——这解释了为什么我在去年冬天最冷的日子里不得不求助于空间加热器。 自从四月份原 HVAC 公司第二次来访以来，他们已经获得了两次正确接线的机会，当他们第二次离开时，他们显然在告诉我仅风扇问题已解决后对我撒了谎——仅风扇或空调都无法工作，因为两者都没有连接。 大丹人安装了应该在安装新熔炉时安装的 5 线恒温器，现在加热和仅风扇工作得很好。 然后他处理了外部空调装置。 他证实了我亲戚的评估是正确的——压缩机没有短路，所以他更换了预期的部件，空调运行得很好（在他完成工作几天后即将到来的 95 度以上的天气中，完全没有问题）。 显然，这与原HVAC公司发回OnCourse的报告相反，即外部压缩机无法修复； 压缩机本身根本不需要修理。 我试图对此保持开放的态度，但我无法得出任何其他结论，除了原来的 HVAC 公司故意破坏我的系统，以便他们可以在第二年春天回来向我出售一台新的空调设备（OnCourse 会例行公事地再次将他们送回来以解决原始安装的问题）。 我仍然不知道是否有必要更换我的炉子，但即使旧的炉子是高效的，但新的炉子是两阶段的这一事实意味着从长远来看我最终会省钱。 我并不是说每一个“不可修复”的判断都需要第二意见，但是，如果有必要将我的旧系统归零，那么黄金计划将花费 OnCourse 资金，而这必须反映在他们需要向每个人收取的费率中。 在这种情况下，唯一的赢家将是暖通空调公司，该公司必须出售不需要的新设备。 据我了解，OnCourse 正在采取适当的行动来解决原 HVAC 公司造成的问题。 他们必须依靠实际进行服务呼叫的公司发回给他们的报告，并且只有通过客户反馈，他们才能知道如何处理有问题的服务公司。 鉴于此问题的处理方式，OnCourse 的解决方案获得了 5 颗星。
Thank you so much for your kind words! We’re thrilled to know our team was able to take a challenging experience and turning it into a positive one for you. We use feedback as an opportunity to improve, and we appreciate being giving the opportunity to do so. We're here when you need us in the future.
我们的技术员尼克非常棒。他解释了他发现的问题以及如何纠正该问题。 然后他和他的助手在离开前清理干净。
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
令人愉快、高效的技术人员。
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
维修人员态度非常好！！ 我们喜欢使用这个解决方案来满足我们所有的设备需求。
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
快速和友好的服务制冰机现在工作得很好，没有任何问题，再次感谢 a.p 电器
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
准时到达，知识渊博，给了我建议。
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
对我来说，接受公司服务时最重要的事情是，第一是准时，第二是如果需要根据您的报价完成额外的工作，则为您提供完整的详细信息。第三是专业，第四是在维修期间尊重您的房屋并在维修后进行清理。
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
来的技术人员非常乐于助人，不遗余力地修复了我的 fsyce
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
诺亚准时到达。他非常友好，我带他参观了我的地下室，他检查了保险丝盒。 检查后他说一切正常。他很友善地帮我更换了浴室灯泡，因为作为一名高年级学生，我不喜欢
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Great Dane 供暖、制冷、电气和管道公司于 2026 年 7 月 9 日为我提供了出色的空调维修服务。周六，我向消费者能源公司拨打了我的家电服务计划，以修复出现故障的空调装置。他们安排来自 Great Dane Heating & Cooling 的 Bryan 来进行维修。布莱恩周一抵达，诊断出问题是电容器故障，并在线订购了缺货的 70 微法替换电容器。电容器在 48 小时内交付，布莱恩于 2026 年 7 月 9 日星期三安装完毕。布莱恩高效、能干、友善、乐于助人，工作非常出色。谢谢你，布莱恩。我强烈推荐他提供供暖和制冷设备维护服务，并且我会再次致电他以解决未来的维护需求。
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
共 60 条符合条件的评价