Have lost €120 for shopping with YoyBuy.com Have ordered a washing machine part, that has arrived used and broken. The company has refused to provide any explanation and offered us 6000 points instead of refund.
I am sure you can buy a bag of Chinese Tea through them and you will receive it, but the rest of the goods, as clothes, electronic items, etc, do not even attempt to buy, as you will regret it.
Poor communication, they simply do not read your email and do not want to understand what you have asked them. If you want to loose the hard earned money, better to give to the charity. THINK TWICE BEFORE MAKING ANY PURCHASE TROUGH YOYBUY.COM
This my first and last shopping with them.
Yoybuy 回复2017-12-06
Dear customer,
Sorry for any trouble that caused to you. It's really a pity and sorry for the situation. We've checked this problem for you and send you private message. Please check and feel free to contact us at [email protected]. We'll try to do better and better. Have a nice day.
Best regards!
YOYBUY
Terrible scammy company who apparently gives 5 dollar coupons to anyone who gives them a good review. These overal reviews are not trustworthy. They keep finding excuses to steal your money, they even took money out of my account on yoybuy causing me to have a negative balance and I didn’t give them permission to!!
Yoybuy 回复2017-12-05
Dear customer,
Sorry for any trouble that caused to you, there must be some misunderstanding between us, Please leave your yoybuy username and we'll check for you. Have a nice day.
Best regards!
YOYBUY
I made two purchases through this intermediary. Excellent service and excellent service. Especially I liked the fact that the intermediary is working with webmoney, it was convenient for me.
The delivery was fast, the packaging was excellent, everything came whole and not damaged.
Never ever buy anything through YoyBuy.com. We have received a broken part for our washing machine and the company have refused to refund the money we have paid.
The customer service is awful, the phone number on the website does not exist. No after sale support what so ever. Please do not waist your time and hard earned money as you will regret it.
The postage fees are ridicules and this is how they earned the profit by over charging you for shipment.
Conclusion: "STAY AWAY FROM YOYBUY.COM AS YOU WILL REGRET IT"
Yoybuy 回复2017-11-28
Dear customer,
Sorry for any trouble that caused to you, there may be some misunderstanding between us, you can contact us at [email protected] or LIve chat, our number is +86-10-56147027, please contact us at 9:00 a.m-6:00 p.m Beijing time.
Best regards!
YOYBUY
As you know, there is a Chinese trading platform with a huge selection of goods - Taobao.
Only there you can buy quality tea and inexpensive clothing.
The problem is that the goods from China are not directly expelled. Therefore, it is necessary to use trading agents.
Yoybuy has proven itself well. They work quickly and efficiently.
Accept Paypal, Webmoney and other payment systems.
I liked to buy with their help. I will order more.
The service i have received from this site is ridiculous. We have order Samsung Washing machine PC board, after making the payment we have forced to wait up to 14 days for the item arrive to YoyBuy Warehouse, as for very strange reason the seller was unable to send the item.
After another 40 days of waiting we finally have received the parcel. Guess what we have found there, yes Samsung Washing machine PC board, used, with broken parts, dusty, smelly board. After investigating the board we can see that the board has been taking from the old broken washing machine and we clearly can see that there is a sign of repairing as there was a different half way silicone filling through the top of the board.
The item was advertised as brand new, but we have received used with burn smell, broken with dust covering the board.
This is unbelievable. We have contacted the company to get some explanation and have send them multiply emails regarding that matter.
There is no customer support to deal with your issue. We will dispute this case with our bank.
Would I recommend this company, "ABSOLUTELY NOT", stay away. If you ever want to buy anything from China please use trusted sites, like AliExpress.
Stay away from YoyBuy.com
Yoybuy 回复2017-11-23
Dear customer,
Sorry for any inconvenience caused to you. Please tell us your username or you can directly Live Chat and we'll definitely check for you!!
Best regards!
YOYBUY
Yoybuy is totally bad
dont waste your time and money
customer service was disaster
wrong advice
when you charge your account every thing was change
cancel your order many times because of nothing
dont respond to your ticket
its very funny when you want to start live chat agent left the chat.
get you additional payment
be careful
** for 0.975 KG via china airmail charge 32$ **
every purchase and shipping get extra money beware that
the 10$ coupon was dirty joke
Totally Fraud
Try other site and Never use this site
Sure you will regret
Yoybuy 回复2017-11-06
Dear customer,
Firstly, We apologize for any inconvenience caused to you.When the items you chose can't ship we'll cancel,Or you'll also receive it.
About the shipping fee you can also calculate.
And $10 coupon avaliable for order over $50 is valid for 7 days.
If you have any questions, please feel free to contact us at [email protected].
Best regards!
YOYBUY
YOYBUY- the best and honest Chinese shopping agent!
I was looking for a good company to order goods. Friends advised YOYBUY. Acquainted with the company and was surprised. It's simple! All clear! Available! And most importantly, honestly! There are no hidden costs. There is no deception. The service works quickly. Pereplatil-returned perC Made his first order in this company. Satisfied. I will only buy through them. Try it yourself. You will be surprised.
Yoybuy.com is one of the best forwarding as well as personal shopping web site in China. Their services are great and valuable. But still they need to offer more shipping options to certain countries and give more discounts on shipping.
Yoybuy 回复2018-07-05
Dear customer, thank you for your support of our website and your sincere evaluation,we will do our best to provide you with better service.We will make promotions from time to time, please pay more attention to our homepage.
Best regards!
YOYBUY
i have tried different many china English site and i recently discovered yoybuy.com and since then no other site matters to me except yoybuy.
Any time i want to buy in china what comes to mind is yoybuy.very fast,simple and they have very responsive customer service ready to attend to your needs anytime.This is the best site ever.
Yoybuy 回复2018-07-05
Dear customer, thank you for your support of our website.we will do our best to provide you with better service!
Best regards!
YOYBUY
BAD SERVICE! TESTING DOES PAY FOR THE COUPONS, PUT THEM, THE BOXES AND PACKETS ARE NOT DELIVERED THAT THE WEIGHT OF YOUR SALES WAS 2 TIMES MORE THAT YOU WILL PAY FOR THE LINGER WEIGHT! THE THIEVES !!!
Yoybuy 回复2017-07-10
Dear customer,
Firstly, We apologize for any inconvenience caused to you.
If you have any questions, please feel free to contact us at [email protected].
Best regards!
YOYBUY
Dear customer, thank you for your support of our website.We will do our best to provide you with better service.If you can recommend to your friends about our website,We will be grateful.
Best regards!
YOYBUY
This company is the worst scammer thief, crazy ripper. Please dont even log in to there website, rather than think about using there website.
All they know is to swallow your money please be ware of this scammer that called them selve YOUbUy. Run away from them please
Yoybuy 回复2017-11-06
Dear customer,
Firstly, We apologize for any inconvenience caused to you.
If you have any questions, please feel free to contact us at [email protected].
Best regards!
YOYBUY
I am truly upset with my service with YoyBuy. Initially, I had a few issues purchasing a couple of items. Refunds were sent to my account without stating why. They were not consistent with their reasoning and had no valid point for the refund of the items; another agent accepted the items without a problem and at a cheaper price. I have had to contact them numerous times for issues, particularly with their lack of communication and unwillingness to help. I had also received a $5 coupon from them, which was inferred to have been able to apply to anything. Though, after finally getting my package organized, I was told that it could not be used for shipping (essentially, it was a trick with their advertisement; their FAQ states that their coupons are to apply to anything).
I will not be using this service again.
Yoybuy 回复2017-07-04
Dear customer,
Please send you username and question to [email protected],we'll try our best to help you!
Best regards!
YOYBUY
i requested refunded my money from yoybuy but they refunded
i requested refunded my money from yoybuy, but they never refunded my money and said me we refunded your money in ...... but when i want send me invoice, they never send that to me. never trust to this website
Yoybuy 回复2017-07-10
Dear customer,
Firstly, We apologize for any inconvenience this may caused to you.
If you have any questions, please feel free to contact us at [email protected]'ll help you with your questions!
Best regards!
YOYBUY