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ForwardBuy.com

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295 条评价

4.3295 条评价
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关于 ForwardBuy.com

数据更新
网站
forwardbuy.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
22 条评价
差评回复率
66%(19/29 条)
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商家自述

ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.

ForwardBuy.com靠谱吗?

ForwardBuy.com(forwardbuy.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 295 条用户评价,属于商业服务分类,口碑良好。84% 的评价为 4 星及以上,9% 为 1 星;商家回复了 66% 的差评;近 12 个月新增 22 条。数据最后更新于 2026-10-24。

用户怎么说

Never respond to emails even after…

Never respond to emails even after following up with them multiple times. Charged me excessive shipping costs for a 1 kg item, leading to shipping costs exceeding the original price. Will never use their service and will only choose them if I was truly desperate for the item I was hoping to buy and could not find it anywhere else.

ForwardBuy Unresponsive

ForwardBuy issued an incorrect invoice that caused the package to be undeliverable by FedEx and has not responded to emails asking for a corrected invoice for several days (despite their claim to 24-hour customer support and responding to tickets within 24 hours). The package will have to be returned to them and I will have to reverse charges, and it has all been a huge waste of time.

Bad communication

It's been a week since I placed an order and fully paid. It seems to be stuck with the seller. I can wait but communication with ForwardBuy is bad and frustrating. I get no responses from emails and there are no updates on my order after me asking them three days in a row. These are important items. Again, I can wait but I just wanna know how long it can take. If it'll take three weeks (or idk how long), at least I'd be able to make alternative solutions (such as buy from somewhere else, cancel, etc) according to the time period. But alas, no response.

Scam

Scam, overcharge shipping

ForwardBuy.com 回复2026-04-03

Dear Sir/Madam. We thank you for your feedback. Shipping cost is based on package's actual weight or volumetric weight. We publish the shipping charges in our website so that our customers can check this before placing any purchase through us. Kindly note that shipping charge is also controlled by courier service providers and we are only a package forwarder. We are unfortunately not able to find your email in our system so that we can reach out to help your sort out your issues. We request you to kindly contact us via email ([email protected]) and we will do our best to help you with your purchase. Thanks

I sent multiple email and no replies.

I sent multiple email and no replies. They get my money , And they don't realize a order . I have a screen from my transaction and mails without answer. I start procedure with PayPal to reach chargeback. Order nr RQA1825

ForwardBuy.com 回复2026-02-14

Dear Customer. We thank you for your feedback. While there may be delay in purchases from individual sellers or marketplace orders, we strive to process all order requests and reply to most purchase request within 1 business day. Rest assured that our team will always do the needful in best interest of our customers. We understand that your query has been separately addressed. Do reach out to us via email if you require any assistance.

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