ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
ForwardBuy.com (forwardbuy.com) has a 4.3 out of 5 rating on OK.one, based on 295 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 66% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-10-24.
Never respond to emails even after following up with them multiple times. Charged me excessive shipping costs for a 1 kg item, leading to shipping costs exceeding the original price. Will never use their service and will only choose them if I was truly desperate for the item I was hoping to buy and could not find it anywhere else.
ForwardBuy issued an incorrect invoice that caused the package to be undeliverable by FedEx and has not responded to emails asking for a corrected invoice for several days (despite their claim to 24-hour customer support and responding to tickets within 24 hours). The package will have to be returned to them and I will have to reverse charges, and it has all been a huge waste of time.
It's been a week since I placed an order and fully paid. It seems to be stuck with the seller. I can wait but communication with ForwardBuy is bad and frustrating. I get no responses from emails and there are no updates on my order after me asking them three days in a row. These are important items. Again, I can wait but I just wanna know how long it can take. If it'll take three weeks (or idk how long), at least I'd be able to make alternative solutions (such as buy from somewhere else, cancel, etc) according to the time period. But alas, no response.
Finally doing my (1st) buy internationally with a (partner) provider & having AWFUL [now carrier returning the package] shipping issues & didn't even got an answer or reimbursement. Just sad!
ForwardBuy made shopping in India so easy and affordable. I had a great experience and would definitely us them again.
COMMUNICATION IS TERRIBLE. IVE SENT EMAIL AND YET TO GET IN CONTACT WITH ANYONE. THE ITEM SOLD AND I DONT KNOW IF THEY MADE THE PURCHASE OR NOT AND I DONT WANT TO REACH OUT TO PAYPAL TO GET MY MONEY BACK JUST INCASE THEY WERE ABLE TO PURCHASE THE ITEM. I NEED YOU GUYS TO REACH OUT TO ME.
I made a purchase request 4 days ago...still no purchase was made for the item...I reached out via email haven't received an email response back..
Scam, overcharge shipping
Dear Sir/Madam. We thank you for your feedback. Shipping cost is based on package's actual weight or volumetric weight. We publish the shipping charges in our website so that our customers can check this before placing any purchase through us. Kindly note that shipping charge is also controlled by courier service providers and we are only a package forwarder. We are unfortunately not able to find your email in our system so that we can reach out to help your sort out your issues. We request you to kindly contact us via email ([email protected]) and we will do our best to help you with your purchase. Thanks
Very fast, very efficient.
5 star service! Fast shipping via Fedex, delivered on time and the items delivered without being broken. Properly wrapped and they always have a prompt response from the forwardBuy team. Awesome service!!
I sent multiple email and no replies. They get my money , And they don't realize a order . I have a screen from my transaction and mails without answer. I start procedure with PayPal to reach chargeback. Order nr RQA1825
Dear Customer. We thank you for your feedback. While there may be delay in purchases from individual sellers or marketplace orders, we strive to process all order requests and reply to most purchase request within 1 business day. Rest assured that our team will always do the needful in best interest of our customers. We understand that your query has been separately addressed. Do reach out to us via email if you require any assistance.
I was kind of iffy, but after doing my research I decided to take the risk. And finally my product is here. I was really impressed with how fast they replied to my emails and how my package once at their warehouse, took only 3 days to get to me, from across the world mind you. Wow! Will use them again if the situation arises.
Very fast and good service. Without any problems I received my clothes from abroad in my home country .
I had a great experience with the ForwardBuy team. They were responsive, effective and extended themselves to answer questions in detail and to respond to requests. Everything was handled well and I received my purchase in a timely way, well packaged and as expected.
Great experience, really efficient service and delivery
Made everything so easy! Amazing shipping India to USA. Updated me every step of the way.
295 reviews matching
Hklongd
East Out logistics
Yoybuy
SUGARGOO
CSSBuy
Pandabuy
Vinted DE
Wegobuy