Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the marketplace is exceptionally straightforward to use, allowing them to easily discover great deals on various digital items and games. Many buyers emphasize that overall transactions proceed smoothly, pointing out that sellers are typically quick to respond and very kind throughout the process.
Some reviewers were not happy with customer support, mentioning frustrating interactions, unhelpful assistance when facing transaction problems, and difficulties securing refunds. Additionally, a number of consumers experienced issues with purchased accounts, such as login difficulties or unexpected security lockouts shortly after completing the transaction.
Very bad delivery by seller. Took more than 24 hours to deliver and when I asked he kept saying sending in 5 mins etc. Would not recommend buying from him.
ZeusX | Global Marketplace for Gamers 回复2025-10-11
Hello
Thank you for reaching out, and we sincerely apologize for the inconvenience caused by the delay in your order delivery.
We understand how important timely delivery is, and we truly regret that your experience did not meet expectations. Please note that some sellers may be located in different regions of the world, which can affect their availability due to time zone differences or local circumstances.
To help avoid such delays in the future, we recommend checking the seller’s availability and estimated delivery time on their profile before placing an order.
Your feedback is valuable to us, and we’ll continue working to improve our processes and ensure a smoother experience for all users.
If there’s anything further we can assist you with, please don’t hesitate to let us know.
Best regards,
ZeusX Support
Bought a COC account on Zeusx. Account got banned within 10 days. Zeusx refused to let me to leave a negative review on the seller page. Dont trust the 5 stars reviews left by others or the system, those cant be edited.
Update: Yes, I fully accept the risk of being ban from bying and selling, that’s not the issue here.
The real concern is that I’m currently unable to change a review regarding this transaction. It feels like the platform is preventing me from sharing an honest experience. Like I said in my earlier review, do not trust all the 5 star ratings
ZeusX | Global Marketplace for Gamers 回复2025-10-11
Hello,
Thank you for reaching out.
After carefully reviewing your case, we found that the account associated with your order was banned 10 days after the purchase due to activities involving buying and selling, which are against the platform’s policies. Please note that the seller had already completed the transfer of full access and ownership at the time of delivery.
As the ban was not caused by any fault or action of the seller, and the account was in good standing upon transfer, we regret to inform you that we are unable to approve your refund request.
Should you have any further questions or wish to discuss this directly with the seller, you are welcome to reach out to them for additional clarification.
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2025-10-08
Thank you so much for your kind review! We're glad to hear you found our pricing fair and had a positive experience. We truly appreciate your support! 😊
ZeusX | Global Marketplace for Gamers 回复2025-10-08
Thank you for your positive feedback. We're pleased to know that you were satisfied with our service. We greatly appreciate your trust and support, and we look forward to serving you again.
i have a issue with buyer but the support admin gumiho fix that issue just in times so i am happy with there support and tysm
ZeusX | Global Marketplace for Gamers 回复2025-10-01
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2025-10-01
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
This site is amazing and it is legit it just seems like buying accounts is definitely risky but otherwise its a very good site!
ZeusX | Global Marketplace for Gamers 回复2025-10-01
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2025-10-01
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2025-09-19
Thank you for the positive review! We’re glad you have good experience with us. At ZeusX, we strive to provide great value and service for gamers everywhere!
ZeusX | Global Marketplace for Gamers 回复2025-09-19
Thank you so much for the great review! We're glad to hear you had a positive experience and that our sellers provided good service. We really look forward to serve you again soon!
Very good site if u are looking for something of a game or a game account and much more, their sellers are awesome persons too, 100%recommend this site.
ZeusX | Global Marketplace for Gamers 回复2025-09-19
Thank you so much for the great review! We're glad to hear you had a positive experience and that our sellers made a good impression. We really appreciate your recommendation and look forward to seeing you again soon!
***EDITED ONE WEEK AFTER, SEE BOTTOM***
Whatever you do, DO NOT buy a game account from this website. I searched around to find a Genshin Impact account that I wanted, and finally found one on ZeusX. The seller had a couple of reviews and they were both 5 star, and they were very responsive and answered all of my questions with screenshots and information on the account etc, and I ended up buying it for $174. It was an email takeover, which is pretty common for buying game accounts. Mihoyo is pretty strict about changing emails and usually won't let you for a long time. I took the email,changed EVERYTHING, password, removed any trusted devices, put my own backup email and phone number etc. Logged into the account and got to play for about a month. I only play on PS5.
Now, this site has a TWO DAY period to report if there's a problem with the purchase. If after two days you haven't reported anything, it will automatically give the seller 5 stars and your order is finalized. This is an absolute scam when it comes to buying accounts and is not even remotely enough time to figure out if an account is safe enough to call yours.
After almost a month and before the top ups reset, I spent $100 on primogems (in game currency) in preparation for characters I wanted in the new patch. Sure enough, just a couple of days after, I was met with the login screen on the account when I went to log in and play. The seller went through Hoyo and filled out the account recovery form, and took control of the account back. I can't login to the Hoyo account with the email I was given, because it was changed. The seller now has and will resell the account, and I've added another five star review to their seller profile. I'm out more than $300, $174 for the account and then the $130 I spent on it for the primogems, battle pass, and welkin moon.
They left all my messages on read, and ZeusX remains unresponsive. I'm going to have to go through the trouble of trying to charge back the purchase as a scam purchase, because it is.
Do not buy anything from this website. It is a cesspool of predatory sellers, if they have reviews it doesn't mean anything, because there is zero option to update the review after you've been scammed and there is almost no time to find out if you actually own the account you paid for. Also half the sellers are just trying to con you to contact them on discord and get you to pay for an account they don't even have.
Find somewhere else to buy and make sure the platform you buy from has actual recourse for scams like this.
***8/20 EDIT***
Customer support finally reached out to me, as they stated in their response, and I provided them with proof that I was scammed. They said they would look into the matter. After 4+ days of waiting, I was met with a response that, in short said,
"Upon checking, it looks like the seller has left our website and the money was already put into their bank account. Because you did not report anything in the first 48 hours, we are unable to assist you." Like oh really? The seller scammed and left your website and took the money? That's crazy news right? Of course they weren't going to help me. DO NOT BUY HERE. It is a marketplace of scammers using a scam service of a website, please save your money. 🙏
ZeusX | Global Marketplace for Gamers 回复2025-09-17
Hello,
Thank you for sharing your experience. We understand how frustrating it is to lose access to an account after purchase, and we take these matters very seriously.
Regarding the 2-day auto-completion period: this policy is in place to protect our sellers, as not every buyer confirms orders even after receiving the product. This approach is common across many online marketplaces to safeguard both buyers and sellers. However, we recognize that this timeframe may not always be sufficient to fully verify account security. That is why we also provide a “Report an Issue” button, allowing buyers to freeze or suspend the order until the issue is resolved.
Our support team has already responded to your concerns and is actively investigating this case while communicating with the seller involved. We kindly ask for your patience as we work towards a resolution. If you require a faster response, please contact us directly at [email protected]
, where our team typically replies within 24 hours.
We value all feedback and remain committed to improving our platform to better protect our users.
Thank you for your understanding.
I had been using ZeusX to sell items, but my account was suspended and funds were withheld. I explained my situation and asked for reconsideration, but support dismissed my explanation without giving me a real chance to resolve the issue.
I understand platforms need rules, but the way my case was handled felt one-sided and unfair. Instead of helping me find a solution, they closed the matter quickly and left me with no access to the money I earned.
I’m writing this review not out of anger, but to share my honest experience. Sellers deserve clearer communication, more transparency, and at least one fair chance to correct mistakes. Unfortunately, I didn’t receive that.
ZeusX | Global Marketplace for Gamers 回复2025-09-17
Thank you for sharing your experience. We understand that this situation has been frustrating for you, and we respect your right to express your concerns.
However, after a thorough internal review, we found activity linked to multiple account creations, which violates our platform’s rules and raises serious security concerns. Maintaining a safe and fair marketplace is a top priority for us, and we take these matters very seriously to protect our community.
We did engage with you to better understand the situation, but unfortunately, the responses provided did not address the concerns raised. While we always aim to handle cases with fairness and transparency, repeated policy violations limit the options available for resolution.
We appreciate your feedback and will continue working to improve our processes and communication. If you have any new information that may help clarify your case, you're welcome to reach out to our support team again.
Sincerely,
The ZeusX Team
I recently had an issue with my transaction on ZeusX, and I’m happy with how the support team handled it. Although I was initially worried about being scammed, the ZeusX team carefully reviewed my case within 24 hours and explained the situation clearly. They reassured me about the process and made me feel safe with their guarantee system. I also appreciate how transparent they were in explaining the seller’s history and why my concerns were being addressed properly. Overall, I find ZeusX to be a reliable platform with responsive support, and I’m satisfied with the resolution of my case. I can see that they really care about protecting buyers and sellers alike.
ZeusX | Global Marketplace for Gamers 回复2025-09-17
Thank you so much for sharing your experience with ZeusX! We’re really glad to hear that our support team was able to assist you promptly and provide the clarity and reassurance you needed. Your trust means a lot to us, and we’re committed to maintaining transparency and fairness for both buyers and sellers. If you ever need help again, don’t hesitate to reach out.
We wish to serve you again very soon.
No admin When We have problem no support bad Website dont buy here you gonna get scammed
ZeusX | Global Marketplace for Gamers 回复2025-09-17
We’re sorry to hear about your frustration. According to our records, the transaction was completed smoothly with all account credentials and backup codes provided for full access. We believe the issue may be related to another platform, as the buyer’s statements have been inconsistent. Please feel free to contact our support team at [email protected] directly so we can help clarify and resolve any concerns.