Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the marketplace is exceptionally straightforward to use, allowing them to easily discover great deals on various digital items and games. Many buyers emphasize that overall transactions proceed smoothly, pointing out that sellers are typically quick to respond and very kind throughout the process.
Some reviewers were not happy with customer support, mentioning frustrating interactions, unhelpful assistance when facing transaction problems, and difficulties securing refunds. Additionally, a number of consumers experienced issues with purchased accounts, such as login difficulties or unexpected security lockouts shortly after completing the transaction.
Genshin⭐⭐⭐⭐⭐
THIS USER GIVED TO ME BAD ACCOUNT THIS ACCOUNT GET BANNED AND HE DONT GIVE ME ANOTHER ACCOUNT AND NOW I SPEDN 7 EUR FOR NOTHING
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry to hear about your experience with the account you purchased. Please contact us at [email protected] with all the details, including the seller’s username and any evidence of the transaction. We’ll investigate this matter thoroughly and assist you in resolving the issue. Your satisfaction is important to us, and we’ll do our best to help.
Awful experience with Zeusx | Uncooperative and fraud
I had successful purchases with this website before, but all changed recently this week when I tried to purchase an item on their website and the seller was uncooperative. For starters, after purchase, seller took hours and hours to address my order and the first thing he says is that the account is not available if i want another account, which is already bad as he is selling an item he no longer owns.
After that he proposes to give me another item instead for my purchase, however the item in question is of much lower value then price i paid for. I suspended the order and tried to get into contact with Zeusx, their response was nothing short of unhelpful, they affirmed i would have to accept the other account of seller. Please do not purchase anything here, it seems the company itself doesn't care about buyers and takes seller side so sellers can do whatever they want, they said they would deny me a refund and trying to get me to accept this new item of much lower value, have screenshots of all of it.
Good enough to dispute for chargeback on bank as fraudulent seller. Never touch this website again if you value your money, also they take ages to respond to your support tickets.
ZeusX | Global Marketplace for Gamers 回复2024-10-26
We sincerely apologize for the negative experience you’ve had. We understand your frustration with the seller's uncooperative behavior and the lack of support you received. This is not the standard of service we aim to provide. Please reach out to us again at [email protected] with your order details and screenshots, and we'll do our best to address this matter promptly. Your satisfaction is important to us, and we're committed to improving our support response times.
Got scammed but it took only 1day for a response from ZeusX So W support
ZeusX | Global Marketplace for Gamers 回复2024-10-26
Thank you for your feedback! We’re sorry to hear about the scam but glad we could respond quickly to assist you. We appreciate your patience and are committed to resolving issues as promptly as possible.
All the strange bot replies aside. This seller is legit. Been enjoying my new nikke account and i’m having a blast.
Fast delivery and clear communication. Only thing that stops from having 5 star is the seller didn’t have a character on the account i was buying for and still had to pay full price.
Make sure to message before buying for the availability.
ZeusX | Global Marketplace for Gamers 回复2024-12-29
Thank you for sharing your experience! We're glad to hear you enjoyed the fast delivery and clear communication. Your feedback about checking availability beforehand is valuable and will help others make informed decisions. We’ll continue working to improve for a better experience in the future!
I will tell you my story with all honesty
This site is not safe at all for sellers
I've been using it for a year and I've had 85 feedbacks, all of them without a single problem
There was a problem with a customer and I was working on solving it. Indeed, the order was suspended and I was working on solving it throughout the day. When I came to open the site, I found that I had been blocked and my money had been taken from the wallet that was not their right. When I sent it to them, they told me that there was a problem with a customer and you were online and the problem was not solved. I already smoked them. The order has been put on hold and I am working on it I told them that I agree to compensate the seller with money, no problem, and I can compensate him with my account for free. They banned me forever, really, for no reason. I don’t really care about the money, but how can a store and a whole year’s fatigue go away? I took the ban 3 months ago, and until now I am truly oppressed and I will not forgive them for this. They do not know. The psychological pressures the merchant is going through, all they care about is the buyer’s money
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We're sorry to hear about your experience and the frustration you've faced. We understand how disheartening it can be to feel that your efforts and reputation as a seller were not adequately considered. ZeusX strives to maintain a secure and fair platform for both buyers and sellers, but we also recognize the importance of addressing cases like yours with care and transparency.
If you feel that your case was not properly reviewed or that critical information was overlooked, we encourage you to reach out again to [email protected] with all the relevant details and evidence. We want to ensure that all actions taken are justified and that everyone on the platform is treated fairly. Your feedback is invaluable in helping us improve, and we appreciate you sharing your story with honesty.
They did every thing on time but one time they took a bit longer and there really nice
ZeusX | Global Marketplace for Gamers 回复2024-12-29
Thank you for your feedback! We're glad to hear you had a good experience overall and appreciate your patience when it took a bit longer. Your support means a lot to us!
Bought an account on that website for a mobile game. Received login details. Changed account information. Started playing. Few hours later, the account kept being logged in into multiple times. Reported this to ZeusX support, they've mailed me that they will get back to me regarding this issue; It has been a month and I am filing for a chargeback. Customer support is filled with empty promises. And on top of that, their site marked my purchase as "Good transaction" automatically, even though it was not a good transaction.
Be very careful using this site. Buying accounts may sound cheaper than actually investing money into your own account from scratch, but if you want to risk your security to save some money, be my guest.
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re very sorry to hear about your negative experience and the frustration caused by the lack of resolution. We understand how important account security and responsive support are to our users. ZeusX strives to provide a reliable platform, and we take reports of unresolved issues seriously.
The auto-update marking transactions as "Good" is part of our system but does not diminish the importance of unresolved disputes. If you haven’t already, please follow up with [email protected] with all relevant details and evidence so we can reevaluate your case and provide assistance.
We appreciate your feedback and will use it to improve our processes to ensure a safer and more reliable experience for all users. Thank you for bringing this to our attention.
Account was password reset, submitted a ticket to support, even though their guide gives steps to "prevent being scammed" if you can't prove that the account was reclaimed they don't care. Asked support to provide a screenshot that account was "delivered as advertised" they ignored request.
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry to hear about your frustrating experience. We understand how important it is for buyers to feel secure after their purchase. While we have measures in place to prevent scams, situations like this are concerning. If you haven’t already, please follow up with [email protected], providing as much evidence as possible. We will ensure your concerns are reviewed thoroughly. Your feedback helps us improve, and we truly appreciate your patience as we work toward a resolution.
SCAMMER ALERT!
AFTER YOU BUY AND ENTER ON THE ACCOUNT I BUYED THE SELLER CHANGE ALL THE INFO FOR RESSEL IT BACK.
DONT BUY ON THIS SITE THEY WONT EVEN REFUND YOU!
I REQUEST A REFUND
order 7ZieYu0ol
order2 kHtixhN9K
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re truly sorry to hear about your experience and understand your frustration. Please share all relevant details, including evidence of the account changes and communication with the seller, by contacting us at [email protected]. Our team will investigate thoroughly to address the issue and ensure appropriate action is taken. Your satisfaction and security are our priorities. Thank you for bringing this to our attention.
Tried buying something and the cryptocurrency option was locked for some reason
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry for the inconvenience you experienced with the cryptocurrency payment option. It may be temporarily unavailable due to maintenance or region-specific restrictions. Please contact us at [email protected], and we’ll assist you in resolving the issue or finding an alternative payment method. Thank you for bringing this to our attention!
I’m buying the One piece bounty rush account from the seller name MOBILE GAME,I guess the product is not ready or the seller doesn’t have the product that’s why I’m waiting extra 8 hours for the product although it’s said the be instant delivery on the description of the product that provided by the seller???
Whoever read this if u ever want to buy game account, item and etc better go to G2G website, this ZEUSX website is a joke this is my third time now that I try to cancel my order but the seller want accept my request so I try to get help from the help centre but they are useless because they never reply to you until the seller got the money from the product I brought 48 hours after I paid the money will transfer to the seller and then the help centre will reply to you that they can’t help nothing about because the money that I paid already transferred to the seller
This an absolutely worst website to buy game account,items and etc.
ZeusX | Global Marketplace for Gamers 回复2024-08-06
We're truly sorry to hear about your frustrating experience. We take your concerns seriously and want to address them promptly. If an order is suspended, please note that the seller will not receive the money from us. Please contact us directly at [email protected] with your order details so we can investigate this matter and work towards a resolution. Your satisfaction is important to us, and we are committed to improving our service.
ZeusX | Global Marketplace for Gamers 回复2024-07-08
Thank you for your suggestion! We're always looking for ways to improve and make our services more accessible. An app could definitely enhance the user experience. We'll take your feedback into consideration as we plan future developments.
ZeusX | Global Marketplace for Gamers 回复2024-07-08
We're sorry to hear that your request wasn't addressed as expected. We aim to provide thorough and satisfactory support for all inquiries. Please reach out to us again at [email protected] with more details, and we'll ensure your concerns are properly handled.
Tried to buy an account, took my money and said “purchase cancelled” then said I needed to email them for a “KYC/verification” and when I emailed them, they never replied.
Never using this site again.
Edit: They replied and said the refund process would take 1-2 weeks but my debit card couldn’t used because they were “improving their security”.
ZeusX | Global Marketplace for Gamers 回复2024-07-08
We apologize for the inconvenience and frustration caused during your purchase process. Ensuring a secure and efficient transaction is crucial for us, and we regret that we did not meet your expectations this time. We understand the importance of timely communication and are actively working on improving our response times and security measures. If you have further concerns or need immediate assistance, please contact us directly at [email protected] so we can prioritize resolving your issue.
Something I disliked was when I ordered an item, the person never responded to my message and never got contacted back about when I was gonna get the item. It took long for me to finally get my refund because I had emailed support.
ZeusX | Global Marketplace for Gamers 回复2024-06-21
We apologize for the inconvenience and the delayed response regarding your order. We understand how frustrating this can be and are working to improve our communication and refund processes. Thank you for bringing this to our attention. If you have any further issues or need assistance, please don't hesitate to reach out at [email protected].
first order went well, i bought something else and it took money out but no product was given, it has been over 3 weeks since then and still no word from them
ZeusX | Global Marketplace for Gamers 回复2024-06-10
We're sorry to hear about the issue with your second order. Please contact us immediately at [email protected] with your order details so we can investigate this delay and resolve the matter as quickly as possible. We're committed to ensuring your satisfaction.
Lost a star for constant gateway timeouts but aside from that, as long as you're choosing your services carefully (not purchasing something that's so obviously sketchy it hurts), then the site is beyond trustworthy. I got exactly what I asked for, safely, and securely, for a good price.
ZeusX | Global Marketplace for Gamers 回复2024-05-27
Thank you for your honest feedback. We apologize for the inconvenience caused by the gateway timeouts and are working diligently to improve our website's stability. We're pleased to hear that your overall experience was positive, secure, and met your expectations in terms of value. Your insights help us enhance our services, and we appreciate your advice on cautious purchasing.
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