Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the marketplace is exceptionally straightforward to use, allowing them to easily discover great deals on various digital items and games. Many buyers emphasize that overall transactions proceed smoothly, pointing out that sellers are typically quick to respond and very kind throughout the process.
Some reviewers were not happy with customer support, mentioning frustrating interactions, unhelpful assistance when facing transaction problems, and difficulties securing refunds. Additionally, a number of consumers experienced issues with purchased accounts, such as login difficulties or unexpected security lockouts shortly after completing the transaction.
selling banned accounts and staff don't care . very unsafe.
ZeusX | Global Marketplace for Gamers 回复2025-02-06
Hi,
We take platform security and user safety seriously. If you encountered a banned account, please report it to [email protected] with the details so we can investigate and take appropriate action.
I had two attempts to make a purchase and both unsuccessful with one is an active seller with good reviews and the other is decent, both just ghosted me without notice, and their refund policy is untrustworthy, Itemku was the better site for interactions like this…
ZeusX | Global Marketplace for Gamers 回复2025-02-06
Sorry to hear about your experience with unresponsive sellers. While we facilitate the platform, sellers manage their own listings and communication. If your orders were unsuccessful and refunds are pending, please follow up with [email protected] so we can assist you further. Your feedback helps us improve!
One day ago I tried to buy a account it said failed and took the money out my account I contacted then 4 times they didn’t answer
ZeusX | Global Marketplace for Gamers 回复2025-02-06
If the transaction failed but the money was deducted, it may not have been successfully captured by our system. Typically, the payment processor will automatically refund the amount. Please check your bank statement, as refunds may take a few business days. If the issue persists, reach out to [email protected] for further assistance.
Stay away from this site! This is my real experience:
I bought an MLBB Account from a Seller, which named Slowly-28973. I played only a bit then haven't logged in for months. Recently I tried to login to the account but it doesn't work. Then I saw that the account is used by someone else!!?
I asked the Seller for solutions and got only "No sorry" as reply.
Then I contacted the Support, they told me I lost the account by my own hands and there will be no refund, which I found the most ridiculous excuse ever...How could I lose the account when I only keep the login data for myself and never put it elsewhere online? Then I haven't got any more supportive reply from so called "Support"...
Today once again I see the account was online and someone is using it...It hurts to know that someone is using an account which you bought with your hard earned money, and the worst thing is, I feel like being scammed by both Seller and the "Support".
So please stay away from this site. This was my first experience ever in this kind of business (buying game acccount) and also my last experience. I will never buy an account again. Better create a new account and build it up, or just put your money elsewhere, rather than giving to those Scammers at Zeusx.
As a seller who has been active on this platform for months and sold a significant number of items, I am deeply disappointed with the overall experience. While the site does go down occasionally, the bigger issue lies in its lack of accountability and ethics. Plagiarism is rampant, with no mechanisms in place to prevent or address it. Sellers’ hard work is frequently stolen or replicated with zero intervention from the admins.
The admins themselves are shockingly lazy and unhelpful, leaving users to fend for themselves against these issues. The site’s bugs and inefficiencies only add to the frustration. It’s disheartening to see such a lack of support and integrity from a platform that should protect its sellers and their content.
Edit: They replied to me saying they aim to provide a fair marketplace, yet they allow sellers to create almost identical copies of others' listings. I have tried discussing this issue with them multiple times, but they take 3 to 4 days to reply with just two generic lines, and their responses are neither helpful nor different from the last. Their support team is incredibly unprofessional, and to make matters worse, the servers frequently go down. This is by far one of the worst selling platforms I have ever used. Other competitors, whom they claim to be better than, such as G2G or EpicNPC, have far superior support teams and policies.
ZeusX | Global Marketplace for Gamers 回复2025-02-06
We’re sorry to hear about your disappointment with the platform. While we strive to provide a fair marketplace for both buyers and sellers, we acknowledge that improvements are needed. Plagiarism and content theft are serious concerns, and we encourage sellers to report such cases to [email protected] so we can take appropriate action. Your feedback is valuable, and we appreciate you sharing your experience.
ZeusX | Global Marketplace for Gamers 回复2025-02-06
We're sorry to hear about your experience. If you haven't received your purchase, please reach out to [email protected] with your order details so we can investigate the issue.
I bought a account it said sorry refunded order cancelled and it hasn’t give me back my money I’m so angry 150 is missing from my account and I didn’t get anything
ZeusX | Global Marketplace for Gamers 回复2025-02-06
If your order was canceled and marked as refunded but you haven't received the funds yet, please check your bank statement as refunds can take a few business days to process. If the money is still not returned, contact [email protected] with your order details so we can assist you further.
ZeusX | Global Marketplace for Gamers 回复2025-02-06
If you're having trouble accessing or using your purchased account, please check the seller’s instructions or reach out to them directly for guidance. If you still need help, contact [email protected], and we’ll assist you.
The worst.
I try always to buy but always say "a error has ocurred " also the staff never respond any gmail DON'T BUY IN ZEUSMID
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We're sorry to hear about your negative experience and the issues you've encountered. Please contact us at [email protected] with details of the errors and your concerns. We are committed to resolving the problem and improving our service.
incompetent and fustrating is how i would describe this website
The website keep bugging out takes forever to withdraw money, and purchases get declined with no reasoning just error messages admins ignore questions when they have clearly been seen,
waiting two days to get any response from them It's just very frustrating to use this website and as is I would recommend using any competent competitors they use Nuvei for transactions and it fails miserably. I have messaged them as well but they can't help have to go through Zeusx support to get anything done they have a discord but there is no help to be found there
Update apparently I am high risk Know your client risk and their secuirt system thinks that I am a big hacker man so I cannot give them money via any method skirll apple pay google pay nothing works they just hate money god forbid being able to use a god damn visa to transfer money just don't bother with this joke of company clowns
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry for your frustration. Our system's security measures are designed to protect users, and we cannot risk accepting payments from a flagged user due to the potential for chargebacks. We regret that we can't assist further with your purchasing needs. Please also note that our Discord channel is not a support channel. Thank you
Edit:
Changed my rating from one star to two stars because I got my money back, but still can’t give more because of the entire lack of communication from the seller regarding the cancellation of the order from the sellers side.
Do NOT buy from this site! I bought an account from this site yesterday, and the delivery time was supposed to be 1 hour. I didn’t hear anything from the seller so after 8 hours I wrote him asking about the account and after several hours I got the reply “Sorry out of stock”, that’s all he wrote. Not sure if I will get my money back, only time will tell I guess..
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry to hear about your frustrating experience with the seller and the lack of communication regarding your order. While we’re glad you received your money back, please note that the seller may be operating in a different time zone, which could impact response times. As a platform, ZeusX facilitates transactions but is not directly responsible for individual seller actions. Your feedback is valuable, and we are working to improve communication standards across the marketplace. If you have further concerns, please reach out to [email protected].
The user i bought from was a scammer. He took to long and kept changing the email security details. Would constantly say lets do this another day. I am now raising a dispute. It now says he is unavailable and all his other accounts for sale have now gone. His username is xXlevelUpXx-380623. Also i noticed another thing about market place another seller the accounts are similar so be cautious about going on the website zeusx. Raising a dispute hopefully i can get my money back.
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We're sorry to hear about your experience with the seller. Please be reminded that ZeusX is a platform facilitating transactions between buyers and sellers; we are not the direct seller. Rest assured, we take strict actions against fraudulent sellers. Please send all relevant details and evidence to [email protected] so we can thoroughly investigate and assist you with your dispute. Your trust and security remain our top priorities.
I bought an account at first I logged onto the g-mail ( a whole different language ) I saw it had mails about the rockstar and epic games account g-mail changing and when I tried to revert the changes I got logged out. I tried to contact the seller and he tried flipping the tables and saying I was the scammer horrible would not recommend buying from here.
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry to hear about your experience and the issues you faced with the account purchase. Please remember that ZeusX is a platform connecting buyers and sellers, and we do not directly sell accounts. Rest assured, we take such matters seriously. Share all relevant details and evidence with us at [email protected], and we’ll investigate thoroughly. Your satisfaction and security are our priorities, and we’ll take action against any fraudulent sellers.
Kinda getting tired of these sellers fr they be like in the title fast delivery auto seller but when you buy it sometimes gotta wait for 2+ hours its very annoying however there's still some good sellers that deliver fast like fr if your gonna take 2 hours or more say so in the description this website used to be better fr and I forgot some sellers literally read your message but don't say anything what is that horrible customer service like fr disrespectful like the customers are the one paying you shows some respect!
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry to hear about your frustrating experience with some sellers. While ZeusX facilitates the platform, sellers manage their own listings and communication. We encourage all sellers to be transparent about delivery times and maintain respectful communication with buyers. Please share specific instances with us at [email protected] so we can review and take necessary action. Your feedback helps us improve and maintain a reliable marketplace. Thank you for bringing this to our attention!
HORRIBLE AND RUDE SUPPORTS.
“Supports” should help the buyer and the seller to make the transaction good and well, no problems but these “Zeusx Supports“ are rude and not helping. They just want me gone in their website, me as a buyer of an account without getting the product after i paid 116$. I hope this website will turn down, this is the worst gaming marketplace ever created.
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry to hear about your frustration. After completing our investigation, our decision is final. Our system did not successfully receive your payment. While our payment processor may have deducted the amount, it will be refunded accordingly if it was not captured in our system. Please check your bank statement for confirmation. Thank you
the seller takes long to respond refuses to help blames me calls me a scammer and much more very unprofessional it shouldn't be this hard to give people my money
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry to hear about your experience with the seller. Such behavior is unacceptable, and we take these matters seriously. Please share the details of your transaction and communication with us at [email protected]. We’ll investigate thoroughly and take appropriate action to ensure a better experience for you and others. Thank you for bringing this to our attention.
If you're planning to buy accounts in Zeusx. I DONT RECOMMEND IT
I don't usually give reviews to Sites i have encountered or Experienced but unless. i LIKED it or i DISLIKED it.
I bought an account in MLBB in Zeusx platform, i am new to their website i was trying to give it a try. But i was disappointed. I had this Seller, i asked for the ORIGINAL EMAIL, FULL EXACT DETAILS OF THE ACCOUNT. simply because as a buyer of his account i wanted to be the new rightful owner. But then he gave the wrong exact details. I got the original email but that was just nothing because i simply need it to log in to the game, but he locked the account. he told me it was only logged in on his iphone12 but it was not the trusted device was iphone15. so we can't change the email. he didn't turn the device protection even tho he is selling. Then i tried to changed pass the Gmail he told me to change everything with it so i did. then it got locked. he accusing me im scamming him? he told me he will help me that it's my fault for getting the email locked because i changed it's password? ofc i have the right to change the password when he locked the account and can't link another one simply because i am the buyer too. i helped him retrieve it because it has my numebr at first but then he removed it and changed to his even added 2FA to his Gmail so that i cannot access it. and now he has it back he wont even cooperate and i was asking for ZeusXSupport to look at this matter because i got nothing not even the mail, not even the account but even if i got the mail and account he can still retrieve it after 2 days of completing the order because IT IS STILL HIS ACCOUNT and i need satisfaction too as a buyer to rightfully take whats mine because i paid for it and trusted ZeusX.
But then the ZeusXSupport replied to the issue this 10/11/2024. "That the item was handed over as described" (?) , "That i have linked the account with my mail" (?) and then put my number as recovery (which i did, it's natural u need that mail to log in with the account and to make it secure) and "i spam the mail to make it lock" (?) Therefore a refund will not be issued? HUH. I GET NOTHING WHAT DO YOU MEAN? NOT EVEN THE MAIL NOR THE ACCOUNT BECAUSE HE HAVE IT. WHILE YOU GUYS HAVE MY MONEY 116$ DOLLARS?!
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how upsetting this situation must be. ZeusX acts as a platform to facilitate transactions between buyers and sellers, but we take claims like this very seriously and aim to provide a fair resolution for both parties.
If the seller did not provide full ownership transfer as promised, and you no longer have access to the account, this warrants further review. Please reply to our support email with any evidence, such as screenshots of conversations with the seller, proof of ownership disputes, and the state of the account. This will help us reassess the case and take appropriate action.
Your trust is important to us, and we will do our best to address this matter. Thank you for bringing these details to our attention. Please continue the conversation with [email protected] so we can work toward a resolution.
Got scammed site doesn't review sellers well enough site is helping me with issue currently seeing where it goes but I got scammed
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We’re sorry to hear about your experience and understand your frustration. While we strive to maintain a secure platform, we appreciate your patience as we work to resolve this issue. Please continue working with our support team at [email protected], and rest assured we’re committed to helping you achieve a fair resolution. Your feedback will help us improve our processes.
I had a very negative experience with this website and recommend that others avoid using it. The platform seems to support scammers and doesn't address issues when a scammer locks you out of an account you've purchased, even after the transaction is confirmed.
I bought an Apex Legends account from a seller (Hasketyu) on this site. The email associated with the account couldn't be changed. The seller gave me the login credentials for the email, which led to a website called "notletters.com" (Yes, not Google mail or Outlook but "notletters"). Please see other 1 star reviews who have also experienced this from scammers on this site.
It became apparent that this website is likely owned by the scammer, allowing them to easily reclaim the account after the sale is closed and you leave a positive review (this is why so many scammers on the site have positive reviews). On top of that if they will automatically mark your experience as positive even though it was not (look at all the profiles with "auto-update by ZeusX after 48 hours". All those people have not had a good experience.
I tried to explain the situation to the ZeusX support team, but they sided with the seller. They only care about the fees they make from the sale and do not care about protecting their users. It seems that the "ZeusX Guarantee" doesn't offer real protection—it's just empty promises. Please be cautious and consider avoiding this platform.
ZeusX | Global Marketplace for Gamers 回复2024-12-29
We sincerely regret to hear about your negative experience and frustration with the situation. Ensuring the safety and trustworthiness of our platform is a top priority, and feedback like yours is taken seriously. We deeply value your feedback and will use it to enhance our platform and ensure the ZeusX Guarantee provides genuine protection for our buyers. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve faced.