Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the marketplace is exceptionally straightforward to use, allowing them to easily discover great deals on various digital items and games. Many buyers emphasize that overall transactions proceed smoothly, pointing out that sellers are typically quick to respond and very kind throughout the process.
Some reviewers were not happy with customer support, mentioning frustrating interactions, unhelpful assistance when facing transaction problems, and difficulties securing refunds. Additionally, a number of consumers experienced issues with purchased accounts, such as login difficulties or unexpected security lockouts shortly after completing the transaction.
They scammed my friend he was seller on website.They closed him account and they said will not pay him money.
ZeusX | Global Marketplace for Gamers 回复2025-04-27
Hello,
We do not suspend seller accounts without valid reason. Any action taken is only after confirming a breach of our seller rules and code of conduct
Please have your friend reach out to our support team and provide as much detail as possible, including their registered email address, username, and any relevant screenshots or messages they may have received. This will help us investigate the issue more efficiently.
For privacy and security reasons, we're only able to discuss account-related matters with the account holder.
We look forward to resolving this matter for you.
Best regards,
ZeusX Support
I have bad experience with this site web has spamming me
ZeusX | Global Marketplace for Gamers 回复2025-04-20
Hello,
We apologize for any inconvenience caused. At this time, we are unsure of the type of spamming you are referring to. Kindly reach out to our support team at [email protected] with more specific details so we can investigate the matter thoroughly and work toward a prompt resolution
Best regards,
ZeusX Support
ZeusX | Global Marketplace for Gamers 回复2025-04-23
We’re sorry to hear you’re not satisfied with our policy. Our guidelines are designed to ensure a safe and fair experience for all parties — buyers, sellers, and the platform itself. That said, we’re always open to feedback. If you'd like to share more details or discuss your concerns, please don’t hesitate to reach out to us at [email protected]. We’d love the chance to better understand your experience and see how we can help.
Best regards,
The ZeusX Team
ZeusX | Global Marketplace for Gamers 回复2025-04-20
Hello,
Thank you for sharing your feedback, and we’re sorry to hear about your experience.
Rest assured, we’re always working to improve and enhance our platform while ensuring our community remains safe. Your feedback motivates us to keep striving for even better, and we’re committed to making your future experiences even more enjoyable!
Thanks again for your trust and support. We look forward to seeing you again soon!
ZeusX Stole $500+ From a 3-Year Verified Seller – Unfair Ban Without Proof!
I was a verified seller on ZeusX for over 3 years, never once involved in any scam or lost dispute. I built my account with hard work and trust since 2019 i sold 50k+ accs , selling on multiple platforms with a clean record. Despite this, ZeusX suddenly banned my account claiming "NFA account selling," which was never clearly listed as a violation in their rules.
The real reason? I replied late (just by 1 day) to ONE buyer. No scam, no fraud – just a delayed reply. And for this, they permanently banned me and held over $500+ of my hard-earned money without any explanation or payout.
I never withdrew a single dollar during my entire time selling since 2022 – if I had bad intentions, I would have cashed out long ago. But instead of respecting loyal sellers, ZeusX punishes them unfairly.
Even if banning was necessary (which I still disagree with), withholding my funds is outright theft. This is not how you treat honest users. Be warned: if you're a seller here, your money and efforts mean nothing to them.
ZeusX = No Transparency | No Fair Support | No Respect for Long-Term Users.
(Seller username: Bellashop)
I sincerely hope ZeusX re-investigates my case and gives me the justice I deserve.
ZeusX | Global Marketplace for Gamers 回复2025-04-16
Thank you for your feedback. While we genuinely appreciate the time and effort you've dedicated to our platform, we would like to clarify the reasons behind the actions taken, in the interest of transparency and fairness to all users.
Your account was suspended due to multiple violations of our clearly stated policies, specifically involving the sale of NFA (No-Full-Access) accounts, which is strictly prohibited on our platform. This is clearly outlined in our policy guidelines, available here:
https://help.zeusx.com/hc/en-us/articles/4405313989775--Prohibited-List-of-items-that-cannot-be-sold-on-ZeusX
All sellers are expected to review and comply with these rules at all times.
In addition, there were several instances where you did not respond to buyer assistance requests in a timely manner—in multiple cases, buyers reported waiting 5–7 days without any reply. This negatively impacts buyer trust and directly violates our expectations for seller responsiveness and customer support. Our system logs and support team records confirm that these were not isolated incidents.
We encourage all sellers to maintain transparency, adhere strictly to our rules, and provide timely support to buyers. Our goal is to foster a fair and trustworthy environment for everyone.
— ZeusX Support Team
I sold my E7 account for 2160$, the deal went all smoothly, I fully give access to my account, the buyer very happy with the account, he give me max rating and after the deal we even keep being friends on Discord, invited him on my Discord community etc and after 2 days, I woke up with the message "Your account has been blocked due to: suspended due to attempt to deal offsite_WggVXw8ayxXH_130425." because we keep in touch and talked on Discord and the only reason they did this is because my 2k$ was still on hold by them and banning me means they keep my money, I talk with the guy I sold the account and he is not banned and all good on his end, they only banned me just to keep my money, so I basically lost my 7 years old E7 account and 2k$.
I send them an email back to see if they actually scammed me or unban me and I'll let you know what they did. And conveniently enough after 2 days the buyer cant refund either and they ban me exactly after 2 days..
If they wanna ban me from their site they are free to do it so, but I want my money I got from the account I sold with 0 issues and the buyer and is very happy with the purchase, is very scummy to find reasons to ban someone just to keep they money you hold from them just coz we talked on Discord which by the way they have Discord built in into their site and is very misleading.
Edit: They unbanned me and grant me 1 time exception, my money still on hold though, gonna fully update my post when I withdraw my money.
Edit 2: Banning for using Discord is very misleading, there is literally Discord link built up into your site and even when you mention Discord on your site it only give you a fair warning that you can get scammed and you wont dispute what happens there, not even close to a real warning and that is banable etc.
Edit 3: They hold my money for almost 2 weeks and in the end they suspended my deal for no reason and banned me.
ZeusX | Global Marketplace for Gamers 回复2025-04-16
Thank you for sharing your experience. However, we would like to clarify the facts to ensure full transparency for our community.
Your account was temporarily suspended due to a violation of our Seller Rules and Code of Conduct, specifically for attempting to conduct communication—and potentially transactions—outside of the ZeusX platform. As clearly stated in our policies and announcement posted via ZeusX Chat, this is strictly prohibited:
https://help.zeusx.com/hc/en-us/articles/5486762796303-Seller-s-Rules-Code-of-Conduct
All communication between buyers and sellers must remain within the ZeusX Chat system. This is essential to ensure we can properly monitor the handover process and protect both buyers and sellers from fraud, disputes, or misunderstandings.
Engaging with buyers through third-party platforms such as Discord directly violates these policies. These rules exist to maintain the security, transparency, and accountability of all transactions on ZeusX.
As a one-time exception, your account was unbanned to allow us to proceed with the necessary checks. Please note that any future violations may result in a permanent suspension without exception.
Your payout remains on hold as part of our standard verification and safety process, which includes ensuring that the buyer has received and confirmed the account successfully. Once everything is verified, your funds will be processed according to our payout SOP and schedule.
Lastly, we want to emphasize that using public reviews to apply pressure or spread misinformation will not expedite resolution and may, in fact, complicate the situation further. We encourage all users to communicate through official support channels for a smoother and more efficient resolution.
We appreciate your understanding as we continue working to ensure a secure and fair marketplace for everyone.
— ZeusX Support Team
There aren't enough withdraw options!!!
but the rest is good:)
ZeusX | Global Marketplace for Gamers 回复2025-04-16
Thanks for the feedback — we really appreciate your kind words about the rest of your experience! 😊
Regarding withdrawal options: we completely understand this is an important matter for many sellers, and we’re actively working to expand our payout methods to better serve users across different regions.
At the moment, we support several options, including:
Local Bank Transfer (available in many countries with direct deposits in your local currency)
Payoneer
E-wallets (primarily for Southeast Asia)
PayPal
If there’s a specific withdrawal method you’d like us to add, please feel free to share your suggestions with us at [email protected]. We’re always listening and committed to improving based on your feedback.
Thanks again for being a part of the ZeusX community! 🙌
— ZeusX Support Team
Great service but ignorant customer support makes me lose 450$+ and 3 years of time, not recommend to sell accounts on here
I recently sold a Roblox account that I've grinded for 3 years and have spent 150$+- on and lost everything trying to sell it on the platform. And this is how things happened.
When the buyer bought the account, my phone number has already been linked because I don't have any idea on how to remove it so I ask them to put in theirs and I'll give them the code to change it. After giving them the code, they confirmed with me that they have put their credentials such as email and phone number in there. I also asked them to change the password so it can log me out and secure the purchase and they did. After a while, they claimed that the account have been accessed by someone and got stolen. We tried to find a way to resolve this problem. I asked them how things happened and they just said someone change the password and informations to log them out without any solid evidence. Thus, we tried contacting Roblox support and ZeusX support.
When I reach out to ZeusX to inform them about the situation and they asked me to provide evidence that I never put any information before/after the purchase and I sent them a partial screenshot that I took of the account's information a week before the sale takes place.
I never put my phone number before that but when I suspected that the buyer is using the account without paying, I did it to get the buyer's attention because they never leave a review (confirming the purchase). I have a lot of items in there that they could trade to their account and later issue a refund so they could get free stuff out of this, so I panicked. But after the confusion, we were able to sort this out and the buyer confirmed and secured the account 100%, replacing every piece of my credentials with theirs.
Now, when the account is taken by someone else, I'm the one who gets the blame. They never considered the possibiltiy of them changing it themself or that their device could have viruses. They just assumed that I am the bad guy and suspended my account where I made around 300$ in sales. I looked forward to get some money out of this to help with my family situation but they just shut everything down, taking every single dime that I've made. All the effort that I put towards the items and this account that I sold would be mean for nothing because of this. 3 years and 150$ just to get taken by a gaming marketplace...
If I had the intention to scam, I would've waited until the money is withdrawn to my bank account before making a move. They always assume that the seller is the culprit behind all failed/dishonest transactions.
In conclusion, even sellers can get scammed and mistreated on this platform. Never sell expensive accounts by on this website and set the delivery method as "Automatic" because anything could happen to you if you do.
Stay safe and please consider my case carefully, ZeusX.
Update 9/4/2025 (replying ZeusX):
Instead of blaming merchants why don't you update your policy about pirating stuff from us. Buyers could easily just lie about not getting the account and ZeusX would be on their side. They can also "buy" the account just to get the username and password and steal all currency and in-game goods, then proceeds to cancel the order and claim that they "changed their mind" and ask for a full refund. This is just pure favoritism. The customer that I encountered never showed any solid evidence that the account was stolen. All they've shown is a "Password or username is incorrect please try again" text and we can't even know about what password he puts in there nor the username of the account. Now all of it is lost and they couldn't do a little as trying to investigate further, they just put all of the blame on me.
In the end, sellers can also be victims on this website despite the fact that they are the ones that are actively trying to resolve the problem. I will wait some more days to see if they realize this problem or they will just remain ignorant. Thanks for your time.
Update 20/04/2025:
Still remains ignorant, I suggest you guys to use other platforms such as Eldorado.gg or PlayerAuctions, they're a much better pick
ZeusX | Global Marketplace for Gamers 回复2025-04-09
Thank you for sharing your experience. We understand that this situation has been challenging for you, and we empathize with the frustration caused. However, it’s important to note that our platform has strict policies in place to ensure a safe and secure environment for all users. This includes a zero-tolerance stance towards any form of account pullback or unauthorized access, which is considered a violation of our terms of service.
Your previous action is against the platform’s TOS, and this creates a high risk for both parties involved. Unfortunately, in cases like this, we must uphold our guidelines to maintain the integrity of the marketplace. We encourage all sellers to carefully read our terms and policies to understand what is and isn’t permitted. We also advise against sharing sensitive account information or engaging in transactions that may lead to issues down the line.
While we understand that sellers can also be victims in such situations, we must act in accordance with our platform rules.
We appreciate your understanding, and we encourage you to reach out to our support team for further clarification on how to ensure your account and transactions remain secure within our platform's rules.
ZeusX | Global Marketplace for Gamers 回复2025-04-09
Hello,
We’re sorry to hear about the difficulties you’ve encountered and appreciate you bringing this matter to our attention.
Upon reviewing the transaction records linked to the email address associated with your Trustpilot review, we found that the most recent purchase was in 2024, and all orders have been successfully delivered.
To assist you further, could you kindly contact us at [email protected] and provide the Order ID for the specific purchase you're referring to? You can find this information in your email invoice or under the order status in your Notification section.
We look forward to your response and are here to help resolve any issues you’re facing.
Best regards,
ZeusX Support Team
I want a refund. The product isnt as advertised. The seller blocked me and refused to resolve issue.
I recently purchased a Genshin Impact account through this website, which was advertised as including several specific characters. Upon logging in, I discovered that none of the listed characters were present. I immediately contacted the seller and requested a refund.
The seller responded dishonestly, claiming the account was never advertised with any characters and accused me of attempting to scam him. Shortly after, he blocked me without resolving the issue.
I have reported this as fraud to my bank, but they have informed me that they are currently unable to take further action. This experience has caused me significant stress, and I will never use this website again. I am still awaiting a full refund.
ZeusX | Global Marketplace for Gamers 回复2025-04-06
Hello,
Thank you for sharing your feedback, and we’re sorry to hear about your experience.
After thorough review, we would like to inform you that the seller did not specify any role or character details in the listing or title. Consequently, it would have been advisable for the buyer to contact the seller directly for clarification on any questions regarding the account's role or character prior to making the purchase.
Should you require further assistance or clarification, please feel free to reach out to our support team at [email protected].
We look forward to serving you again soon!
Best regards,
ZeusX Support Team
all reviews are fake they make this website for scamming purpose.
ZeusX | Global Marketplace for Gamers 回复2025-04-06
Hello,
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how important it is to ensure the security and safety of account trading at our platform, we are committed to resolving any issues.
Unfortunately, we were unable to locate your order details as you have provided an invalid order ID. Could you please reach out to us directly at [email protected] with more information about your purchase, or provide the order number if possible? We’d be happy to assist you and investigate further, ensure our platform is safe.
Thank you for your patience, and we look forward to resolving this matter for you.
Best regards,
ZeusX Support
Good, still waiting for my question to be answered but overall it was good
ZeusX | Global Marketplace for Gamers 回复2025-04-06
Hello,
Upon review, we have not received any support ticket from the email address you have contacted us from. To ensure we can assist you effectively, please reach out to us directly at [email protected] for any issues or questions you may have.
We are here to help and will be happy to assist you further once we receive your inquiry via the appropriate channel.
Thank you for your understanding, and we look forward to resolving your concerns.
Best regards,
ZeusX Support
Bought bo6 account and the seller sent me three different accounts and they were all linked to someone else's console, Zeusx did refund me but I have to wait 7/14 days for refund.
ZeusX | Global Marketplace for Gamers 回复2025-04-02
We sincerely apologize for the issues you experienced with your purchase. We understand how frustrating this can be, and we are glad that your refund has been processed.
Please note that when payments are made via card, it is standard practice for refunds to take some time to reflect on your card statement. Typically, it can take between 7 to 14 business days for the transaction to be fully processed and appear in your account, depending on your card issuer’s policies.
Additionally, we want to assure you that appropriate action has been taken regarding the seller involved in this issue. We truly appreciate your patience and understanding during this process. If you have any further questions or need assistance, please don’t hesitate to reach out to our support team.
i got scammed and I'm still waiting on my money I don't know how to get it back
ZeusX | Global Marketplace for Gamers 回复2025-04-02
We sincerely apologize for the inconvenience you’ve experienced. Please note that your order was refunded within 24 hours, and we take such matters very seriously. The seller you were dealing with is currently facing temporary real-life issues, which has impacted their ability to operate as usual. However, they had reached out to you immediately after your purchase to explain the situation.
We want to assure you that this was not a scam, and we truly appreciate your understanding during this time. If you have any further concerns or need additional assistance, please don’t hesitate to contact our support team.
Best regards,
ZeusX Support Team
Buyer said he canceled order even though all he did is mark done. I tried contacting support but they don't do anything or even reply
ZeusX | Global Marketplace for Gamers 回复2025-03-26
Thank you for your feedback. We apologize for any confusion regarding the order.
As per our records, the refund was processed within 12 hours after seller submit a refund request.
However, we understand that there may have been a misunderstanding regarding the status of the order.
Please note that the order was marked as "Refund Requested".
We strive to provide excellent customer service, and we regret any frustration you experienced while trying to contact support. We’ll be sure to review our processes to ensure better communication moving forward.
If you have any further concerns, please feel free to reach out directly, and we’ll be happy to assist you.
I had a terrible experience with ZeusX. As a seller, my account was banned without any clear reason, and $200 of my funds were stolen. Their customer support is completely useless—they refuse to provide any valid explanation and ignore all my attempts to resolve the issue.
ZeusX is not a trustworthy platform. If they can ban my account and take my money for no reason, what’s stopping them from doing the same to you? I strongly warn everyone against using this platform. Stay away from ZeusX unless you want to risk losing your money for nothing! 🚨💸
ZeusX | Global Marketplace for Gamers 回复2025-03-24
Hello,
We regret to inform you that your account has been suspended due to violations of our platform's policies. Our records show that you used profanity and inappropriate language when communicating with our support team.
At ZeusX, we expect all sellers to maintain a professional and respectful tone in all interactions. The use of profanity or abusive language is strictly prohibited, and repeated violations can lead to permanent suspension.
If you wish to appeal this decision, please reach out to our support team at [email protected] for further assistance.
Best regards,
ZeusX Support Team
pls fix your system fix your server , this server so bad always server error code error : 500, almost a year using this website but the server has never been fixed .
ZeusX | Global Marketplace for Gamers 回复2025-03-24
Hello,
We sincerely apologize for the inconvenience caused by the Error 500 issue you encountered while using our website. We understand how frustrating this may be and truly appreciate your patience.
Please rest assured that our team is actively working to resolve the issue as quickly as possible. Ensuring a seamless experience for our users is our top priority, and we are committed to addressing this matter promptly.
We appreciate your understanding and support. If you have any further concerns or require assistance, please do not hesitate to reach out to our support team at [email protected].
Thank you for your patience.
Best regards,
ZeusX Support
Absolutely trash, I got scammed. ZeusX was "shocked", looked up the Order-ID and after 2 weeks of ignoring me, they told me the transaction was already done and they can't help me. So basically this type of scam is a common thing here on ZeusX so be aware of that. I bought a PlayStation Account and got the mail-adress for this account and the password. So here is what will happen, and how ZeusX and the sellers on ZeusX do that scam: A seller will sell you the account linked to an e-mail-adress. You will have access to the account and you will be able to use it as you wish. 1-2 days after the warranty time is over, your login mail-adress will be changed by someone unknown. You lose access to the account, and ZeusX will not help you since you are out of the warranty time. This is how it works (confirmed by PlayStation support): the account you buy, was created with a different mail-adress, then the mail-adress it gets sold with. After the warranty time is over, the seller contacts PlayStation and reports the account as compromised. Now PlayStation asks for all the data that was originally in this account, when it was created. The seller has that data and after providing it, PlayStation resets the account back to the creation-mail-adress. And now your account is gone. This scam is really cool since the account can be sold again afterwards. I even found my old account on a different website. Since ZeusX will not protect you, I started using this little "Money-Trick" too and it pays out really fine. Thx to ZeusX and thx to the guy that scammed me on ZeusX. ❤️ Next thing is, in their Terms they state, that you can always deactivate your account in the "settings" section. The Thing is, there is no "settings" section. So basically after you made a ZeusX account, you can't delete it anymore. And the amount of personal data they want from you to create this account is absolutely unacceptable. Can't recommend it.
ZeusX | Global Marketplace for Gamers 回复2025-03-19
We sincerely apologize for any inconvenience you may have encountered.
After further investigation into the order ID you provided, we found that the transaction occurred in October 2024. The buyer has held the account for more than 120 days and has fully secured the account, including the email tied to it, indicating full ownership. We are uncertain as to why the account has only become inaccessible now. Please note that attempts to recover the account by third parties are not possible unless the buyer lost access due to actions such as sharing credentials, phishing, or hacking attempts.
Regarding previous email exchanges, we understand that the situation has caused frustration. However, we kindly ask that future communication remains respectful and free of offensive language. We are here to help and would like to continue assisting you. To proceed, please provide us with any additional details via email at [email protected].
Thank you for your understanding,
ZeusX Support Team
Seller cancelled my order and hasn’t given or any info about my refund and didn’t tell me how to request the refund refund or anything
ZeusX | Global Marketplace for Gamers 回复2025-03-19
We sincerely apologize for any inconvenience you may have encountered.
When a seller submits a refund request, an automatic message is triggered to notify you, and the order status will be updated accordingly. We then proceed with processing the refund.
For the specific order you reported, our records indicate that the seller requested a refund on 17/03/2025, and the refund was successfully processed on 18/03/2025. Please note that it may take a few days for the refund to appear on your card statement.
If you have any further questions or concerns, please don’t hesitate to contact us at [email protected].
Thank you for your understanding,
ZeusX Support Team
I was buying something for a game but the seller canceled my order and said it was an old list and it wasn’t up anymore and i asked how to request a refund and he said i already did but it still say request refund and i contacted and email them and they haven’t gave me any response or any information about anything so its not worth it
ZeusX | Global Marketplace for Gamers 回复2025-03-19
We sincerely apologize for any inconvenience you may have encountered.
When a seller submits a refund request, an automatic message is triggered to notify you, and the order status will be updated accordingly. We then proceed with processing the refund.
For the specific order you reported, our records indicate that the seller requested a refund on 17/03/2025, and the refund was successfully processed on 18/03/2025. Please note that it may take a few days for the refund to appear on your card statement.
If you have any further questions or concerns, please don’t hesitate to contact us at [email protected].
Thank you for your understanding,
ZeusX Support Team
Eldorado.gg
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PlayerAuctions
U7BUY
itemku
IGGM
Skycoach