出色的工作,出色的经历。三人团队认真工作
三人团队工作勤奋、细心、愉快。这是一次非常棒的搬家经历。
ZIP Moving & Storage(zipmoving.us)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 60 条用户评价,属于家庭服务分类,口碑良好。80% 的评价为 4 星及以上,10% 为 1 星;商家回复了 78% 的差评;近 12 个月新增 32 条。数据最后更新于 2026-08-10。
三人团队工作勤奋、细心、愉快。这是一次非常棒的搬家经历。
我在 Zip Moving 获得了一次出色的体验,并认为认可他们提供的卓越服务非常重要。 与公司的每一次互动都是专业、礼貌且以客户为中心的。搬家人员准时到达,小心搬运我的物品,高效、顺利地完成了搬家。整个过程非常顺利。 Zip Moving 真正与众不同的是他们对客户满意度的承诺。搬家期间,公司主动联系我,确保一切顺利,并鼓励我有任何需要就立即联系。这种对客户的跟进和关注是很少见的。 多年来聘请了多家搬家公司,我可以自信地说这是我有过的最好的搬家经历。我强烈推荐 Zip Moving 给任何正在寻找可靠、专业且以客户为中心的搬家公司的人。
Brett, thank you so much for your incredible review and for taking the time to share such thoughtful feedback. We're honored to hear that every part of your experience—from your first interaction with our team to the completion of your move—met your expectations. Providing professional, reliable service and following up to ensure our customers are completely satisfied is exactly what we strive for every day. Knowing that you consider this the best moving experience you've ever had is truly the highest compliment we could receive. Thank you for your recommendation and for choosing ZIP Moving & Storage. We sincerely appreciate your trust and look forward to helping you again whenever you need us!
极其令人失望的州际搬家。物品损坏、丢失、人员配备不足、沟通不畅以及索赔流程不可接受。 我们的搬家是由州际搬家公司安排的,并分包给 Zip Moving & Storage。不幸的是,我们使用 Zip 的经历从始至终都充满压力。我们支付了半包服务的费用,但工作人员人手不足,而且对搬迁规模毫无准备。司机迟到了,包装材料用完了,就用了我们的补给品。我一直帮忙收拾行李,直到凌晨 3:00 左右。搬家活动没有在预定的时间内完成,我们的房地产经纪人必须提供通道,以便他们可以返回以取回遗留的物品。司机到达时没有适当的设备来运输我们的高尔夫球车,迫使我们雇用另一家公司。这是一起非常令人担忧的事件,涉及一名额外的工人打电话要求司机付款。司机在电话里与他争论,告诉我他需要付钱给工人,否则“可能会发生不好的事情”,然后就消失了几个小时。我当时和我 9 岁的儿子在一起,我不应该陷入这样的境地。报告后 Zip 没有确认。 我们的物品被放置在多个存储单元中,在交付前经过多次处理,当我们一个月后收到我们的物品时,我们发现了许多损坏和丢失的物品。索赔过程同样令人沮丧。尽管该公司无法提供支持该决定的详细原始文件,但这些物品仍被否认有“预先存在的损坏”。其他损坏的物品被拒绝,因为该公司声称其工作人员没有包装它们,尽管我们支付了半包服务费用,并且搬运工处理、装载、存储、重新装载和运送我们的物品。 我们已经完成了多项与军事相关的举措。这不是军事的。从来没有经历过这样的事情。在这次经历之后,我永远不会推荐 Zip Moving & Storage。
Jennifer, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how upsetting this situation has been for you and your family. We take concerns regarding communication, the handling of belongings, and the claims process very seriously. Our management and Customer Service teams are reviewing the details of your move and remain committed to addressing your concerns through the appropriate channels. If you would like to discuss your concerns directly, please call us at 855-947-6543. If it's more convenient, you can also reply with the best phone number and time to reach you, and a member of our team will be happy to give you a call. We appreciate you bringing these matters to our attention and will continue working toward a resolution. Thank you for giving us the opportunity to review your experience.
了不起的工作!非常小心地拿走我的物品
Thank you for your wonderful review! We're delighted to hear that our team took great care of your belongings and provided you with an amazing moving experience. Your kind words mean a lot to us. Thank you for choosing ZIP Moving & Storage—we truly appreciate your trust and support!
催交员和船员领班并不坦诚。一半的工作还没有完成,而催件员奥斯卡故意给我留下了一间没有空的房子。目前我们无法找到某些艺术品和厨具。至少,盒子上没有标记。
Kahlil, Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how concerning this situation must be. Our Customer Service team has been made aware of your concerns and will be reaching out to you shortly to discuss the issues you've described and work toward a resolution. We take feedback like yours seriously and appreciate the opportunity to address it directly. Thank you for bringing this to our attention.
马里兰州贝塞斯达的拉链搬运工非常出色。阿曼多、蒙蒂尔和大卫小心翼翼地处理我的物品,但速度很快。他们很有效率,团队领导阿曼多确保我的所有指示都得到完全执行。
Thank you for your wonderful review, Robin! We’re delighted to hear that Armando, Montiel, and David provided such careful, efficient, and professional service during your move. It’s especially rewarding to know that Armando made sure all of your instructions were followed and that the team handled your belongings with great care while working efficiently. Thank you for choosing ZIP Moving & Storage - we truly appreciate your trust and support!
很棒的服务。他们快速而专业。他们小心地堆放卡车并尊重我的所有物品。我对他们唯一的问题是时间安排。他们原定于上午 7 点至 9 点之间抵达。 9:30,我打电话跟进,直到上午 11 点之后才收到司机的回复,预计 11:30 到达。我不喜欢这一点,因为我们浪费了半天时间,而我付钱给卡车和司机来运输我的物品。然后我不得不在卡车上花费更多的时间和额外的一天,因为我们浪费了很多时间。他们正从亚特兰大被带到佛罗里达州。仍然会推荐它们并再次使用它们
Hi Shikia, Thank you for taking the time to share your experience and for your kind words about our moving team. We're glad to hear they handled your belongings with care and professionalism. We sincerely apologize for the delay in your scheduled arrival and the frustration it caused. We understand how valuable your time is, and we appreciate your patience throughout the process. Your feedback is important to us, and we'll share it with our operations team as we continue working to improve our scheduling and communication. Thank you again for choosing ZIP Moving & Storage. We're grateful for your recommendation and look forward to serving you again in the future.
我对 Zip 赞不绝口!我们急于清理已故亲戚的公寓,Zip 团队满足了我们的快速日程。雅各布与我们的家人会面,帮助我们了解整个流程并提供良好的报价,阿曼多和他的团队在搬家当天表现得非常出色。 他们很小心,小心翼翼地包裹易碎物品,而且速度很快。整个团队从开始到结束都做得非常出色。强烈推荐!
Thank you for your wonderful review and recommendation. We’re honored that you trusted ZIP Moving & Storage during such an important time for your family, and we’re glad we could help make the process easier. Jacob will be pleased to hear that the planning and estimate process was helpful, and Armando and his team will greatly appreciate your kind words about their care, professionalism, and efficiency on moving day. Providing compassionate and reliable service is always our goal, and we’re thrilled to know our team delivered that experience from start to finish. Thank you again for choosing ZIP Moving & Storage and for sharing your experience with us.
工作人员(何塞和埃杜)很早就出现了。他们非常有礼貌、专业,而且非常非常高效。他们很快就完成了搬家,比一周前一位极其友好和善解人意的年轻人提供的估计早了一个多小时。搬运工的效率实际上节省了我的时间和金钱!绝对所有的东西都到达了新公寓,没有任何划痕!优质的服务,良好的沟通。谢谢邮编!
Thank you for your outstanding review and for taking the time to share your experience. We’re thrilled to hear that Jose and Edu provided such courteous, professional, and efficient service and that they were able to complete your move ahead of schedule. Knowing that their hard work saved you both time and money and that your belongings arrived safely without any damage means a great deal to our team. Jose and Edu will truly appreciate your kind words. Thank you again for choosing ZIP Moving & Storage. We’re grateful for your support and your recommendation.
Rhonda, thank you for your 5-star review and for choosing ZIP Moving & Storage. We’re happy to hear that our team provided fast and efficient service and helped make your move a smooth experience. We truly appreciate your support and thank you for taking the time to share your feedback.
从始至终,Zip Moving and Storage 都出色地处理了我的搬家事宜。他们的客户服务是一流的。他们对我的需求做出了回应,并帮助确定了适合我独自搬家的最佳方案。搬家当天,Victor 和他的团队准时、准备充分、技术精湛、高效且友善。最重要的是,Zip 的全体员工都是好人。他们提供了我需要的帮助。 我很高兴加入这家公司。
Thank you for your wonderful review and for trusting ZIP Moving & Storage with your move, Shanetta. We’re thrilled to hear that our team was able to provide the support, responsiveness, and guidance you needed throughout the entire process. Victor and his crew will be especially happy to hear your kind words. We take great pride in delivering professional, efficient, and caring service, and it means a lot to know we helped make your move a positive experience. Thank you again for choosing ZIP Moving & Storage and for sharing your feedback.
我们与罗宾的团队合作,他们在规定的时间范围内到达,并且高效且仔细地处理我们的物品。他们很友善,也很有礼貌。他们帮助我们的搬家变得尽可能简单!
E.K., thank you for your wonderful review and for choosing ZIP Moving & Storage. We’re thrilled to hear that Robin’s crew provided efficient, careful, and respectful service and helped make your move as smooth and stress-free as possible. We truly appreciate your kind words and your trust in our team.
Denise, thank you for your 5-star review and kind words. We’re happy to hear you had a very professional experience with our team. We truly appreciate your support and thank you for choosing ZIP Moving & Storage.
早上好亲爱的 星期一快乐
我真的很喜欢这项服务,任何人都可以赚钱。
**更新 - 绝对没有更新或沟通。我们询问我们的搬家是否有任何更新,并收到“没有更新”的答复**我们使用这家公司搬家。他们在几乎没有通知我们他们何时到达后就拿起了我们的东西。他们下午 6 点左右到达,一直搬到午夜,这也是我们公寓邻居喜欢的。自从他们收到了我们的东西后,他们就没有提供任何关于何时到达的更新。他们没有像其他信誉良好的公司那样在盒子上贴上数字标签或扫描贴纸。我确实搬过很多国家,我的东西在更短的时间内到达,并且沟通更好。 这家公司太糟糕了。我已经搬过10多次了,这是迄今为止最糟糕的一次。他们一直在说一些可笑的话,比如卡车在商店里,我们的东西太多了,一辆卡车装不下(他们用一辆卡车把它捡起来)。我真的不确定我的物品是否会出现,以及所有东西是否都会出现。 选择另一家公司,因为这家公司不专业且杂乱无章。
阿曼多和团队的出色工作。五星级服务
Dear Tim, We’re so happy to hear you’ve had a great experience with Zip Moving and Storage. Thanks so much for your kind feedback. We wish to take this opportunity to say thank you for allowing us to be your mover of choice.
内斯特和团队都很棒。从一开始的体验就非常简单,扎克的客户服务非常出色。这是我经历过的最顺利的举动。谢谢你!
Dear Lindsay, We are so thankful for having amazing customers like you! Enjoy your new home!
工作人员非常专业,非常有礼貌
Dear Cheryl, We could not be happier that Zip Moving and Storage provided you with a great moving experience. Thank you for sharing your review with us and the community. P.S. We use instagram for news on service and promo codes @zipmovingandstoragedmv you can follow us there.
优秀的团队,高效且友好
Dear Veronica, We appreciate your trust and faith in us with your move! Let us know when you need help in the future!
共 60 条符合条件的评价