ZoomOnline

Hi Candy, Thank you so much for the kind words! We're thrilled to hear that you've been enjoying reliable service. We’re grateful to have you with us and are always here if you need anything! Welcome to the ZoomOnline family! - The ZoomOnline Team

Hi Ross, Thank you so much for the kind words! We're thrilled to hear that you've been enjoying reliable service and quick support—that's exactly what we aim for. Knowing we’ve exceeded your expectations compared to other providers means a lot to our team. We’re grateful to have you with us and are always here if you need anything! Welcome to the ZoomOnline family! – The ZoomOnline Team

Hi Eladio, We truly regret that your installation left you feeling frustrated and disappointed. That’s not the standard we aim to provide, and we’re sorry for the inconvenience. We’d really appreciate the chance to make this right. Someone from our team will be reaching out to you directly to learn more and see how we can make this right. We appreciate your honest feedback — it helps us improve and better serve our customers moving forward. -The ZoomOnline Team

Hi Ron, Thank you so much for your kind words and for being our very first business customer—it truly means the world to us! We're thrilled to hear that your installation was seamless and that our team made the process stress-free. Providing fast, reliable internet and exceptional customer support is exactly what we strive for. Your support and excitement for our growth is inspiring, and we’re honored to have you as part of the ZoomOnline family. Thank you again for the recommendation! -The ZoomOnline Team

Thanks so much for the feedback! Welcome to the ZoomOnline family! -The ZoomOnline Team

Thanks so much for the great feedback—we’re happy to hear that the price is right and the installation went smoothly! Regarding your WiFi name and password to make it easy, a member of our team will be reaching out shortly to help guide you through the process and ensure everything is set up just how you want it. Welcome to the ZoomOnline family! -The ZoomOnline Team -

We're sorry to hear that your installation experience didn’t meet expectations. We strive to provide professional and high-quality service, and it’s clear we missed the mark here. Your input is important to us, and we'd like the opportunity to make things right. Someone from our customer support team will be reaching out so we can look into this further and ensure everything is up to standard. Thank you again for bringing this to our attention. -The ZoomOnline Team

We truly regret that your installation left you feeling frustrated and disappointed. That’s not the standard we aim to provide, and we’re sorry for the inconvenience. We’d really appreciate the chance to make this right. Someone from our team will be reaching out to you directly to learn more and see how we can make this right. We appreciate your honest feedback — it helps us improve and better serve our customers moving forward. -The ZoomOnline Team

Hi Larry, Thank you so much for your feedback! We're thrilled to hear you had a great experience with Justin. We’ll be sure to pass along your kind words—he’ll be happy to know he made a positive impression! If you have any questions moving forward, don’t hesitate to reach out. Welcome to the ZoomOnline family! -The ZoomOnline Team

Hi Timothy Thank you so much for your great feedback! We’re thrilled to hear that you had a smooth installation experience and that our team’s communication stood out — we’ll be sure to pass along your kind words to them! We also appreciate your suggestion regarding network setup support, like helping with WiFi names and passwords. Feedback like yours helps us improve, and we’ll definitely review ways to make that part of the process even easier in the future. Thanks again for choosing to be a part of the ZoomOnline family — we’re happy to have you with us! - The ZoomOnline Team

Hi Shea Thank you for the wonderful feedback! We’re so happy to hear that your installation experience was quick and easy — and saving over half compared to your old provider is a huge win! We’re excited to have you with us and look forward to keeping you connected with fast, reliable service. If you ever need anything, we’re just a call or message away! Welcome to the ZoomOnline family ! - The ZoomOnline Team

Thank you so much for your thoughtful review! We’re thrilled to hear that your experience with both our sales team and installers has been a positive one. Our crew takes great pride in treating every home with care. We’re excited to have you as part of the Zoom family and are confident that our fiber optic service will continue to meet, and hopefully exceed, your expectations. If you ever have any questions or need support, we’re just a call or message away!!

Thank you so much for your kind words! We're thrilled to hear that our team arrived on time, provided a professional experience, and took the time to walk you through the installation. We’re glad you felt confident in the work being done in your home — that’s exactly the experience we aim to deliver every time. Welcome to ZoomOnline Fiber, and thank you for choosing us!

We're thrilled to hear that our outside crew and installer made a great impression. We take pride in providing professional, efficient service—and leaving things just as clean as we found them. Welcome to the ZoomOnline family!

Thank you for taking the time to share your experience — we’re truly sorry for the inconvenience and frustration you’ve faced. We understand how important reliable connectivity is, especially when working from home, and we sincerely apologize for the ongoing issues with your service. Our team is actively working on this issue. Please know that resolving this is a top priority, and we’re committed to getting things right. We also apologize for the confusion around the billing and the way communication was handled. We value you as a customer and completely understand your expectations around prompt and proactive support. Thank you again for your patience, and for giving us the opportunity to improve your experience.

We're thrilled to hear our team delivered a professional experience and made sure everything—from your internet speed to your TV connection—was running smoothly. Enjoy the fast connection, and don't hesitate to reach out if you ever need anything!

We are truly sorry for the inconvenience you've experienced with your billing setup. We understand how frustrating this must be. Our team has already reached out to assist you and is working to resolve the issue as quickly as possible. We appreciate your patience and are here to ensure everything gets back on track. If you need immediate help, feel free to reply to our message or give us a call — we're happy to assist!

We’re so glad to hear that your speed issue was resolved quickly and that our technician provided helpful and courteous service! Customer satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you ever need anything else, we’re here to help! Thanks for choosing ZoomOnline!

We love hearing about rock star experiences like this! Our team will be thrilled to know they made such a positive impact. We are all about going the extra mile. Thank you for choosing ZoomOnline—we’re always here when you need us!

We're thrilled to hear that Fidel provided such an outstanding customer service experience! We appreciate your patience regarding the installation process. Your insights help us improve, and we’ll use this as an opportunity to ensure a smoother setup for future customers. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help! Thanks again for choosing ZoomOnline!