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Brian Judge

英国

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Huawei Technologies

The fingerprint reader on my P30 Pro…

The fingerprint reader on my P30 Pro suddenly disappeared. The phone is still under warranty so I contacted Huawei support. The only option they provide is to collect my phone, delete all data and leave me with no phone for two weeks! This is a phone manufacturer that doesn't seem to understand that it's customers are dependent on their phones for work and social interaction. When you pay many hundreds of pounds for a device it is not unreasonable to expect better support! After owning Huawei phones for many years this will be my last!

2021-09-20