Second and probably last pair
Difficult one to work out the correct score here. First pair were great despite my low expectations. Nice fit and very comfortable. So nice I decided to get a second pair in a different style. The second pair arrived very quickly and despite being marked the same size are much larger. I contacted customer service and their answer was nonsense. Apparently different styles of shoes have different sizes which is daft, a size is a size. I could understand if they were a little wider or similar but they're just way longer!