I suspect their software testing is…
I suspect their software testing is pretty minimal. Each time an update is forced on the phone (Magic 5 Pro) something goes wrong. Some apps won't open, or some open and say you have no internet connection. I am quite good at reporting errors to manufacturers, but Honor don't acknowledge bug reports and don't seem to try to fix things - the last two updates had exactly the same bugs. "Support" sets out with the objective of denying any responsibility and try to get you off the phone. The latest tactic was to say it's being escalated; which is exactly the same as I was told a month ago.