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Gillian cairney

英国

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kukirin-scooter.com

Please read before ordering...

Please read before ordering. This company and their customer service is shocking. I ordered a scooter, lock and bag from this company totalling just under £500. After being messed about by fedex (the company they choose to deliver the items) for 3 days I ended up having to go to the depot myself to try and trace the scooter. I had a very disappointed son because I thd scooter hadnt been received in time for his birthday. Then kurkirin only delivered the scooter not the bag or lock. These cost £50 to add on to the order. I have emailed the customer support several times, replied to emails they have sent and had no reply whatsoever. Not e en an acknowledgement that they have received my emails. This company LIES! They state that they will respond to emails within 24 hours- they dont!They state on their website that they have 4.5 stars on trust pilot - they dont! Scooter is supposed to come with a 12 month warranty, how this is supposed to work when they dont respond to emails is beyond me. This will be another lie. Buy your scooter from PURE or IENYRUD.

2026-04-17有帮助 1