SPSpooky2 Rife★★★★★
Not Working, Support Not Helping
I ordered the Spooky2 Central. It arrived when it said it would and was very well packed. There is a learning curve for using this, but there are free videos online. You just have to put in the time. Did that. I kept getting "generator error." I found the solution online. It said to reconnect everything and start all over. Did that 4 times before reaching out to support. Support didn't listen. Kept asking me questions that I already answered, then suggested that I bypass it and use my second generator, which doesn't fix the problem! I want something that works out of the box the first time and isn't this complicated.
2025-01-02
FUFurnitureCart★★★★★
Bait and Switch
This place appears to be a dropshipper. They don't actually have any merchandise.
I ordered a tv stand. It said delivery would be 2-4 weeks. Six days after I placed the order, since I STILL had not gotten any sort of shipping notification, I called. Fortunately I was able to reach a real person quickly. He said that they were waiting to see if the item was in the factory and they'd contact me when they knew.
Twelve days after ordering, I called again. This time they asked me for $150 more for delivery. I bought during a sale which offered free delivery. Why would I now pay for delivery?
The customer service agent offered a free cancellation. (The policy is that you have 24 hour to cancel without a penalty. I already checked that when I called the first time). I said that I wanted the product at the agreed upon price. I said it was a breech of contract and refused the refund.
He sent a "here is your refund as you requested."
This is a bait and switch. They totally wasted my time. If you don't do what you say you are going to do when you say you are going to do it, why would anyone trust you to do MORE business? What would they ask for next?
2024-12-20
