I am amazed by FWRD and especially Sofia
I am amazed by FWRD and especially Sofia who helped me on Thursday. I ordered a gift for my son to arrive Friday. I was all set, except when I got my confirmation it said it would arrive Monday. Too late for the party on Sunday. I called and spoke to Sofia and she informed me that they could not likely get it to me on Friday as I ordered after Noon on Thursday. I explained that it was not clear until I got my confirmation and had paid. She promised to do what she could and lo and behold, the shoes arrived today (Friday), it plenty of time. She is a rock star and the company is outstanding. Got a real person instantly when I called and they made it happen. Just awesome!