Almost not existing support
I bought a home ip camera and found out after installing an app on my iPhone 6 that the feature of pushing notifications does not work. I contacted their support by mail several times explaning the problem in details but every time I received a one sentence answer in a very bad English (Google translate???) which I really couldn't use at all. For example I received a manual for android phone, even if I stated in my mail that I have an iPhone. Then I was told that there is a new version of app for iPhone which supports the notifications and that I should download it. When I asked (twice) how to get this version (the last version available in app store is still the one I have installed), I have never received any answer. This is not what I call for "support". I give them 2 stars because they at least tried to respond a couple of times even if it did not help me at all. For me the experience with the product and the company was: waste of money and time.