It's a scam
Disgusting company. Ordered shoes which quality wise were nowhere close to advertised and sized at least 4 sizes too small. Contacted the company who said for another $20 they'd sort their problem out, then they won't communicate further They're based in China, not a husband and wife working from their rustic farmhouse as the website says. Looks like a scam to me, avoid. Thank heavens for PayPal protection.