Initially communication not a strong point, but having spoken to them not a worry in the world.
My Daughter found the site seemed to good to be true. And good is what it is. However you must do your measuring properly. Remember many of these dresses need to be tight to fit properly. Ours looks superb - but a good rather than a perfect fit because we fudged the measurements. Its exactly the size we ordered. Initially I had to chase the acknowledgement of the order but once I spoke to their web chat person everything went smoothly including delivery. Would buy another dress from them.