I WOULD NEVER BUY FROM DIDO BRIDAL AGAIN
DO NOT PURCHASE ANY DRESS FROM DIDO BRIDAL!!! I ordered one of their dresses last year to see whether it would be suitable as bridesmaids dresses for my wedding. The dress was well made and matched the image on the site pretty well, although the sizing was completely off! After a fair bit of pondering, I decided to go ahead and order 3 more of the SAME dresses (and at the same time, I ordered a completely different dress for a friend who's wedding I will be in next year, as I recommended dido bridal to her). Unfortunately, all four of the dresses I ordered were far from what I expected to receive. The dress I ordered for my bridesmaids was a very simple design- what I received was far too different from the original dress I received in my first order. Thinking they would fix the problems, I contacted them via e-mail with photographic evidence. Whilst they admitted that the dresses were different to the image on the webpage, they REFUSED to compensate me in any way. After several e-mails back and forth, they still refused to refund or re-make the dresses and offered me a '$20 coupon'. DO NOT PURCHASE FROM THIS SITE IF YOU ARE EXPECTING ALL OF YOUR DRESSES TO LOOK THE SAME. ALSO DO NOT ORDER FROM THIS SITE IF YOU EXPECT THE DRESSES TO LOOK LIKE THE PHOTOGRAPHS. What was even worse was that the fourth dress I ordered for my friend looked NOTHING like the image at all. There was meant to be a sheer material, running across the neckline which was not sheer at all, there were meant to be a diamante strap running down the back of the dress which was not included at all! If anyone from Dido Bridal is to stumble across this I simply just say, "thank you for your understanding!!!" (anyone who has gone through the same ordeal as me will be familiar with this line!)