Dont buy for backpacker Gadget Insurance
My Daughter's iPhone 12 was stolen in Rio. She submitted a claim and they have asked for:- - Photo of box- Please provide a photo of the device box confirming both IMEI number and / or serial number. DOES ANYONE KEEP THESE? I DONT THINK IT IS REASONABLE TO EXPECT SOMEONE WHO IS BACKPACKING TO HAVE TAKEN THE BOX WITH THEM AND UNTIL THIS REQUEST, I HAVE NOT HEARD OF PEOPLE TAKING A PHOTO OF THE BOX WHEN THEY GET A NEW PHONE (BUT THIS MAY CHANGE NOW). -proof of usage: This document must show the device’s IMEI number and the date it was last used. It is not the same as your monthly bill or an itemised bill. Only your network provider can issue valid proof of usage, so we kindly ask that you contact them directly to obtain this document. We understand that you used an eSIM while on holiday. I SERIOUSLY DOUBT ANY ESIM PROVIDER WILL SHARE THIS, BUT TIME WILL TELL -proof of blacklisting: Please contact your network provider and request that they blacklist the IMEI number of the device. OK, SHE WILL HAVE TO SEND AN EMAIL ASKING THEM TO BLACK LIST THE IMEI. I UNDERSTAND THAT THEY WANT TO MAKE SURE THEY ONLY PAY VALID CLAIMS, BUT THEY ARE MAKING IT REALLY HARD FOR SOMEONE WHO HAS JUST HAD A PHONE STOLEN TO MAKE A VALID CLAIM.
