Zero stars for quality, 5 stars for customer service
I ordered a canvas collage product twice. First time the images quality was so poor that you could not recognise peoples’ faces, even though the online preview was sharp. I complained with customer service and they were very helpful and offered credit to place a new order. I also contacted them again to ask about image resolution requirements and how to use the credits and again the lady I chatted with was very helpful. I uploaded new photos at higher resolution and the preview looked perfect. This time the final collage looked sharp but the borders were different resulting in people heads and half of their bodies folded on canvas. At this point I gave up and will never order from Snapfish again.
