I was worried!
I came across an ad for Olotels on tripadvisor.com and booked without thinking, because it was a great deal. I did research after booking to find that many customers were not happy with Olotels services and had even claimed they were scammed. I became immediately uncomfortable because of the large amount of money I spent. I contacted Olotels and told them I would have to confirm my reservation with the hotel before the last do to cancel my booking through Olotel or I would have to ultimately cancel. They contacted me right away and we resolved the issue. I called the hotel the same day I made the booking and they confirmed my reservation through email. So far so good! Hope this helps someone that my have been as concerned as I was.