YOU HAVE BEEN WARNED AVOID AT ALL COST
Do NOT expect to keep what you have booked. They will charge you instantly. If the hotel do not confirm the booking (even if you always get a confirmation), which you might not find out before 10-days later (such as in my case), they will just send you a "auto reply" to contact them urgently regarding your reservation. To avoid evidence and not to leave any tracks, they ask you to call them instead of email (they will most likely claim it´s for another reason). So when this happens, they give you 2-alternatives (if you are lucky). 1: Refund full amount (not true) 2: Choose another hotel with lower standard (even if they claim its the same standard it never is). The refund takes another week if your lucky. But now to the worst part. If you choose the re-fund, your will not get the full amount. I paid in foreign currency and lost about 10-20% when refunded. So it´s really up to you but I would AVOID AT ANY COST booking with this company, even if you find it tempting, especially if the price is low, your are most likely falling into the trap of loosing your money and your valuable time to this company. If you are really lucky, and there is no problem and you do not have to contact this company, you would probably rate them higher. But you have BEEN WARNED. The reply from them to this will be some standard bullshit excuse reply like in all the other cases further down so don´t be stupid and pay too much attention to that. I would never spend my time writing this complain if it was not LEGIT. Just want to save your vacation from being ruined like mine.... All the best luck!