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Jenny

澳大利亚

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Olotels.com

Olotels VERY VERY UNRESPONSIVE - 6 emails still no answer!

Made a booking for March 2014, got a confirmation email and when I rang the hotel I was told the booking was made and then six hours later it was cancelled with no explanation. Hotel could not help me because I booked through Olotels. Made phone calls to Olotels and was promised someone will contact me, 2 days later still waiting. Sent numerous emails, still waiting. Payment has been withdrawn and I have no room. Stressing out, don't know what else to do. Very disappointed.

2014-02-23