A Master Class of how not to design an app
Probably the worst app going, but touted as an 'essential' app for China. Fortunately, that is not true at all. Cash is just fine nearly everywhere. 1. The verification process is terrible, frustrating and designed to want you to leave China. 2. You will be asked for a Mainland Chinese Bank Card details to complete verification even if using the so-called international version of the app. You can't get past this as alternative methods aren't available. You therefore often cannot complete verification. 3. This app is a scammers dream. Foreigners are likely to lose a lot of money because everything is so muddled, complex, poorly designed and unituitive. 4. The translation feature only works some of the time, and is often garbled English. 5. The so-called international verstion is only about 70% in English. 30% is still in Chinese, including many of the apps, messages, pop-ups and instructions. 6. Help of any kind except auto-response or AI stuff is non-existent. When you lose money or have been scammed, it's gone forever. 7. The app is not designed for foreigners and has clearly never been properly quality control tested at any level with native English foreigners. In particular, it has not been designed with older people in mind, who will find this a nightmare. 8. WeChat is even worse. 9. Do not be afraid of cash! It works everywhere. Also, I noticed that Wise has just introduced QR code payments but have yet to try out that option. 10. Overall, an absolutely horrendous app, that will make your'holiday' in China very stressful and frustrating. All in all, this app says - 'Foreigners go home. China doesn't want you here'.