I wish I could give them a zero
I wish I could give them a zero. I was holding my phone, accidentally bumped the purchase a book while the app was open and they charged me $17.49. I immediately wrote to them, never even opened the book and they never responded. I disputed the charge on my credit card and Audible provided “proof” that the purchase was made. Meanwhile Audible deleted the book from my library. My credit card refused to reverse the charge so now I’m out $17.49 and I don’t even have their stupid book that I didn’t want in the first place. End of Rant